Top 9 Technical support Jobs in Roanoke Rapids Nc

IT Helpdesk Technician
Rural Health Group, Inc. —Roanoke Rapids, NC
- Full-time
- Pass drug screening
- High school diploma or GED
- Criminal background check
Quick Apply
3d
Customer Service Technician
Brightspeed —Roanoke Rapids, NC
- Overtime
- Computer literacy
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Operations Technician
bp —Lawrenceville, VA
Must possess a valid driver’s license, must pass background check, physical, hearing and DOT drug test. Any technical certification or training is a plus.
$31 - $32 an hour
9d
Customer Service Associate - Temporary
Walgreens —Roanoke Rapids, NC
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and…
$15.00 - $17.50 an hour
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Product Specialist
Health Care Logistics —Grove City, OH
2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a…
Quick Apply
3d

Show more jobs in cities nearby

I want to receive the latest job alert for technical support in roanoke rapids nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near roanoke rapids nc

Entry Level Helpdesk jobs in Washington, DC

Remote Helpdesk Support jobs in Boston, MA

Part Time Helpdesk jobs in Washington, DC

Helpdesk Technician jobs in Tupelo, MS

Helpdesk Technician jobs in Dauphin, PA

Helpdesk Technician jobs in Kansas City, MO

Helpdesk Technician jobs in Grand Rapids, MI

Customer Service Technician jobs in Austin, TX

Customer Service Technician jobs in Pullman, WA

Work From Home Customer Service jobs in Raleigh, NC

Per Diem Pharmacy Technician jobs in New Jersey

Work From Home Customer Service jobs in Cary, NC

Customer Service Technician jobs in Delaware

Customer Service Technician jobs in Tallahassee, FL

IT Helpdesk Technician

Rural Health Group, Inc. -
Roanoke Rapids, NC

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Desktop computer repair
Resource allocation
Customer follow-ups
Maintenance inventory management
Technical support via phone
Peripheral setup
Hardware maintenance
Software installation
User training (technical support)
High school diploma or GED
Phone customer support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Remote access software
Customer support ticket management
Resolving technical support tickets
Office supply ordering
Technical customer support for office equipment
Productivity software
Desktop administration
Associate's degree
Hardware diagnostics
Peripheral hardware support
Entry level
Office equipment system installation

Full Job Description

The IT Helpdesk Technician will answer all Helpdesk calls and provide first-line support for all hardware/software issues. He/she will create work orders and assign them to the appropriate IT staff member.

This full-time position will work from 8am-5pm, Monday - Friday and will be based in either the Whitakers or Henderson location. Occasional travel to other RHG locations may be necessary for training or support purposes.

Responsibilities

Provides technical assistance to computer users via phone and remote support software (VNC);
Maintains working knowledge of mission critical applications;
Diagnoses system hardware, software, and operator problems;
Creates and tracks work orders using our IT Helpdesk software (Trackit);
Provides one-on-one end-user training as needed;
Installs hardware such as monitors, keyboards, printers, scanners as needed;
Installs software such as Microsoft Office or internal applications as needed;
Assist in maintaining an accurate inventory of all hardware and warranty information;
Maintain an accurate inventory of all toner supplies for the corporation. Place orders as needed.
Works collaboratively with other IT staff to deliver excellent customer service in solving problems quickly and efficiently
Follows-up with customers to assure that service meets expectations, and documents problems and solutions.
Performs additional duties to assist the organization in maximizing the use of its resources.

Skills and Qualifications

High school diploma or GED
2-year degree in a computer-related field or equivalent experience
Microsoft Certified Desktop Support Technician or equivalent combination of education and experience.
A basic understanding of methods for installing, maintaining and troubleshooting hardware and software.
Excellent interpersonal skills and the ability to interact with diverse groups of people
Ability to manage and prioritize multiple concurrent projects

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. The influenza vaccine is also a condition of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

Quick Apply

Refine Your Search

technical support jobs in roanoke rapids nc

IT Helpdesk Technician

Customer Service Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for technical support in roanoke rapids nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected