Top 41 Customer support representative Jobs in Roanoke Va

Call Center Rep ON SITE - Roanoke, VA
CCS —Roanoke, VA
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Customer Service Representative
Cornerstone Building Brands —Rocky Mount, VA
- $18 - $20 an hour
- Online Application
- Hybrid work
- 18 years or older
- Microsoft Excel
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
National Seating & Mobility, Inc. —Salem, VA
- $18.50 - $21.50 an hour
- 8 hour shift
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
16h
Customer Service Representative
Shentel —Rocky Mount, VA
- $42,000 - $60,000 a year
- Online Application
- High school diploma or GED
- 1 year
- Entry level
- Paid holidays
- Health insurance
Quick Apply
12d
Account Support Representative
EECO —Roanoke, VA
- $20 - $25 an hour
- Mid-level
- Office
- High school diploma or GED
Quick Apply
7d
Customer Service Representative - State Farm Agent Team Member
Betsy Thomas - State Farm Agent —Roanoke, VA
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Supervisor
Roanoke County, VA —Roanoke, VA
- $63,650.91 - $70,016.00 a year
- Full-time
- Clean driving record
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
12d
Insurance Financial Sales Representative
WoodmenLife —Roanoke, VA
- $50,000 - $90,000 a year
- Choose your own hours
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Universal Branch Representative I
Virginia Credit Union —Roanoke, VA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative - El Paso TX
Capitol Bridge, LLC. —Virginia
- $17.50 an hour
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative - State Farm Agent Team Member
David Honaker - State Farm Agent —Bedford, VA
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Companion Animal Clinic - CSR
Companion Animal Clinic —Roanoke, VA
- Inventory management
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Agency Relations Coordinator
Feeding Southwest Virginia —Salem, VA
- $20 - $23 an hour
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Member Services Representative (Overnight)
Planet Fitness —Roanoke, VA
- $14 - $16 an hour
- Overnight shift
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Universal Branch Representative I - Part Time - 30 Hours
Virginia Credit Union —Roanoke, VA
- $22.42 - $26.92 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
4d
Member Services Representative
Planet Fitness —Roanoke, VA
- $13 - $15 an hour
- Computer literacy
- Cash register
- Computer skills
Quick Apply
Store Support
Home Depot —Roanoke, VA
- $15 - $17 an hour
- Entry level
- Time management
Service Representative
Endries International, Inc —Salem, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Health insurance
- Dental insurance
Member Service Representative
Roanoke Valley Community Credit Union —Roanoke, VA
- From $16 an hour
- Part-time
- Background check
- High school diploma or GED
- Team management
Quick Apply
12d
Universal Branch Representative
Virginia Credit Union —Daleville, VA
- $46,641 - $56,003 a year
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
4d

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Call Center Rep ON SITE - Roanoke, VA

CCS -
Roanoke, VA

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Email customer support
Phone communication
High school diploma or GED
Typing
Client interaction via phone calls

Full Job Description

Overview:

Customer Service – Set Schedule, Paid Holidays, GREAT Pay!

Tired of nights, weekends, and unpredictable shifts?

This is the position you’ve been waiting for! Join our team and enjoy stability, balance, and the compensation you deserve.

What Makes This Role Stand Out:

✅ Set schedule – no guessing, no rotating shifts
✅ Paid holidays + time off on holidays – enjoy your well-earned breaks
✅ Great pay – competitive wages that reward your skills
✅ Supportive, professional team environment

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a Customer Service Representative – Patient Support Dept., you’ll be at the heart of our call center operations as you deliver first-class customer service in every interaction. You will handle all tasks required to maintain patient satisfaction and ensure accurate and timely shipping of reorders. You will provide cross-functional support of all business units to maintain up-to-date documentation and insurance for accurate processing and billing of patient services. You’ll be the one on the front line to help solve our patient’s challenges and deliver on our promise of superior customer service.

ON SITE position must be willing to go into the Roanoke Office.

What we can offer you:

Attractive Incentives
Monday through Friday Schedule
Intimate Office Environment
Professional Growth
Supportive Team
Great Benefits

Alaska, California, Delaware, Hawaii, Idaho, Maine, Montana, Nevada, New Hampshire, New York, North Dakota, Rhode Island, South Dakota, Vermont, Washington, Wyoming , Illinois; residents are not eligible.

Responsibilities:

Obtains and process authorizations for reorders.
Resolve patient issues and ensures accurate reorder processing via phone, document processing and medical record validation.
Ensures patients have all required medical documentation to permit billing of services as assigned.
Maximizes patient base through retention efforts and cross-selling via phone.
Audits configuration of supplies based on supporting documentation, formulary requirements and manufacturer capabilities.
Maintains a strong understanding of medical documentation, Insurance requirements and company procedures.
Maintains a high degree of confidentiality always due to access to sensitive information.
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department.

Qualifications:

Minimum high School diploma or GED equivalent.
Customer Service Experience Preferred.
Proficient computer literacy to include strong keyboarding and ability to key data accurately while maintaining strong listening skills.
Strong attention to detail, multi-tasking, communication, and organizational skills are essential.
Exceptional phone and email etiquette.
Position may require evening and weekend availability.
Must live in Roanoke area as this is an in office role.

Values:

Values

Certainty-The lives of the individuals we serve depend on our ability to execute. We commit to doing this every day.

Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trust and transparency. Deliver what you commit to.

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.

Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization. Treat other the way you want to be treated.

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do.

Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals. Speak the truth.

CCS Medical and EEOC/AA employer. M/F/D/V

Company Overview:

CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier—we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.

What We Offer:

Competitive Salary
Bonus/Incentive Opportunities/commission: (if applicable)
Comprehensive Benefits:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (vacation and holidays)
Growth & Development:
- Ongoing training and professional development
Work-Life Balance:
- Remote or hybrid work options (if applicable)
- Wellness programs and mental health support

Apply Now

Refine Your Search

customer support representative jobs in roanoke va

Call Center Rep ON SITE - Roanoke, VA

Customer Service Representative

Customer Service Representative

Customer Service Representative

Account Support Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Supervisor

Insurance Financial Sales Representative

Universal Branch Representative I

Customer Service Representative - El Paso TX

Customer Service Representative - State Farm Agent Team Member

Companion Animal Clinic - CSR

Agency Relations Coordinator

Member Services Representative (Overnight)

Universal Branch Representative I - Part Time - 30 Hours

Member Services Representative

Store Support

Service Representative

Member Service Representative

Universal Branch Representative

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