Top 10 It manager Jobs in Roanoke Va

Configuration Management Lead
General Dynamics Information Technology —Virginia
- $107,744 - $143,750 a year
- Contract
- Hybrid work
- Bachelor's degree
- Travel
- SharePoint
- Paid time off
- 401(k) matching
Help Desk Manager
Harmony Senior Services —Roanoke, VA
- Full-time
- Senior level
- 401(k)
9d
Manager, Technical Implementation
NorthWinds Technology Solutions —Roanoke, VA
- Full-time
- Azure
- Computer Science
- System design
- Profit sharing
- Health savings account
Workday Manager - Roanoke, Virginia - Remote
Waterfall Technology Consulting Partners —Roanoke, VA
- Full-time
- Remote
- ERP systems
- Mentoring
- Senior level
Quick Apply

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Help Desk Manager
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Configuration Management Lead

General Dynamics Information Technology -
Virginia

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Job Details

Contract
$107,744 - $143,750 a year

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

Procedural guides
Technical documentation
IT service management
Configuration management
Compliance documentation
SharePoint
IAT
IAT Level II
Standard operating procedures (SOPs)

Full Job Description

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

GDIT is seeking a Configuration Management (CM) Lead to provide vital support to Defense Enterprise Office Solution (DEOS) Cloud Service Offering contract. This position is a combination of remote (20%) and onsite (80%) support at either Arlington, VA or Fort Meade, MD.

MEANINGFUL WORK AND PERSONAL IMPACT
In this role, you will drive the success of configuration management activities, ensuring that all change control processes and standards align with Department of War (DoW) Enterprise Service Management Framework best practices. As the CM Lead, you will play a critical role in designing, facilitating, and managing change activities and workflows, ensuring seamless transitions while maintaining compliance with DoW directives.

Develops computer systems specifications that address business requirements and fit with company/customer system architecture standards.
Provide day-to-day support and processing of CRs as they progress through the change lifecycle

Verify incoming Request for Change (RFC) forms are correctly completed and supporting artifacts are included.

Assign CR number, change category, and change type.

Notify change requestors, change implementors, and change practitioners when their CR requires additional information; Coordinate any updates provided.

Ensure all Change Advisory Board (CAB) members vote on each change by the end of review period.

Track status through the CR life cycle and provide updates upon request.

Communicate CAB member decisions to affected stakeholders.

Design and implement change models and configurations workflows to optimize effectiveness and ensure compliance with DoW standards.

Participate in change and release review and planning, ensuring alignment with operational goals and requirements.

Develop and maintain the Configuration Management (CM) Plan in accordance with DoW Enterprise standards.

Configurations and Information Technology Service Management (ITSM) knowledge articles.

DTO (Defense Tasking Order) tracking and reporting for enhanced configuration control.

AAR (After Action Reports) summarizing implemented change outcomes and lessons learned.

Coordinate deployment of User Interface (UI) releases, ensuring consistent and incremental delivery of functionality.

Develop and present capability briefings to educate stakeholders and align configuration objectives with broader program goals.

Maintain configuration baselines and develop effective auditing and status accounting practices to support compliance and operational requirements.

WHAT YOU’LL NEED TO SUCCEED (Required)
Bring your initiative and drive for innovation to GDIT. The Configuration Management Lead must have:Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.Clearance: Minimum of an active Secret security clearance. Certification: CompTIA Security+ or similar for IAT Level II 8570 certification. Experience: 5+ years of related experience. Technical skills:

Familiarity with CAB decision-making processes and lifecycle management.

Proficiency in developing and maintaining operational documentation (e.g., CM plans, firewall rulesets, SOPs).

Familiarity with Information Technology Infrastructure Library (ITIL) framework or similar change management best practices.

Expertise in using SharePoint Online and Microsoft Power Platform workflows to enhance Configuration Management processes.

Prior experience supporting DoW projects or familiarity with DoW Enterprise Service environments.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities.
Support: An internal mobility team focused on helping you achieve your career goals.
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
Community: Award-winning culture of innovation and a military-friendly workplace.

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Work Requirements

Years of Experience

5 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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it manager jobs in roanoke va

Configuration Management Lead

Help Desk Manager

Manager, Technical Implementation

Workday Manager - Roanoke, Virginia - Remote

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