Title: Safety, Security, and Treatment Technician
State Role Title: Direct Service Associate III
Hiring Range: $40,063 - $55,287
Pay Band: 3
Agency: Dept Behavioral Health/Develop
Location: Catawba Hospital
Agency Website: https://dbhds.virginia.gov/facilities/catawba/
Recruitment Type: General Public - G
Job Duties
A. Facilitates supportive and therapeutic interventions
- Engage in individual patient interactions consistent with treatment team recommendations by understanding patient’s individualized treatment plan and applying it appropriately
- Act as liaison between treatment team and direct care staff
- Consistently provide constructive input related to treatment, milieu and clinical issues.
- Serve as positive, professional role model to patients by effectively communicating positive and negative consequences of their behavior choices
- Actively participates in unit community meetings
- Maintain therapeutic boundaries with patients and provide appropriate redirection when overstepping boundaries occur
B. Maintains safe and therapeutic environment
- Monitor, observe, intervene and report any safety issues, including patient and staff behavior, and environmental issues
- Serve as primary resource for direct care staff in patient conflict de-escalation
- Attempts to resolve patient issues on the unit, calling for assistance only when needed.
- Serve as responder during behavioral codes
- Perform safety rounds as ordered by physician and document the rounding in the electronic health record
- Monitor cleanliness of the unit as well as non-working equipment on the unit; report non-working equipment and any safety concerns that can develop from non-sanitary environment to Unit Manager.
C. Documentation
- Document all unusual behavior or changes in behavior, and report observations to professional staff
- Ensures all oral and written reports are factual, professional, clear and submitted prior to the end of the shift
- Keeps accurate and timely records for the development of behavioral interventions
Essential
D. Collaboration with others
- Maintains cooperative relationship with co-workers and supervisor
- Assists in monitoring therapeutic activities and/or groups for patients
- Escorts patients to other departments, meals, recreational activities and outside of hospital per protocols and procedure
- Follows established facility policies at all times and as instructed by supervisor.
Minimum Qualifications
- Ability to use computerized forms for data entry
- Ability to work any assigned post as directed by supervisor.
- Excellent oral and written communications
- Ability to prioritize and complete concurrent work demands
- Ability to work independently
- Ability to problem-solve and make decisions
- Working knowledge of conflict resolution and appropriate implementation of conflict de-escalation techniques
- Knowledge of Catawba Hospital’s safety protocols and ability to apply them
Additional Considerations
Previous experience in healthcare or security is preferred.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
(Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 540-375-4200 for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY)
Contact Information
Name: Austin Grasty
Phone: 540-375-4368
Email: [email protected]
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
