Top 9 Shop manager Jobs in Roanoke Va

Store Manager
The Pep Boys Manny Moe & Jack LLC —Roanoke, VA
- $64,300 - $95,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Full Time Assistant Store Manager (Store 0902)
GameStop Inc —Roanoke, VA
- $15.52 - $19.52 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Future Store Manager - VA and Washington DC
Trek Retail Corporation —Roanoke, VA
- Part-time
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Assistant Store Manager
Ross Stores —Roanoke, VA
- $16.65 - $26.02 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
Automotive Mechanical Services Technician VA
SpeeDee Greenville & Durham NC —Roanoke, VA
- $25 - $30 an hour
- Full-time
- Mid-level
- Driver's License
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Equipment Operator - Milling
Adams Construction Company —Roanoke, VA
- Overtime
- Clean driving record
- Construction site
- Pass drug screening
- Wellness program
- Health savings account
Quick Apply
10d
Automotive Fluid Services Technician VA
SpeeDee Greenville & Durham NC —Roanoke, VA
- $15 - $18 an hour
- Full-time
- Basic math
- No experience needed
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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10d

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Store Manager

The Pep Boys Manny Moe & Jack LLC -
Roanoke, VA

Quick Apply

Job Details

$64,300 - $95,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Team supervision
High school diploma or GED
Retail math

Full Job Description

Position Summary

Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position.

Duties & Responsibilities

Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.
Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.
Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback.
Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.
Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates.
Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs.
Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.
Partner with the Fleet business team to maintain and build Fleet service customer relationships.
Advise associates, technicians, and customers on tires, parts and service programs.
Effectively communicates with all store associates, managers, and customers.
Key holder and responsible for basic and detailed opening and closing responsibilities.
Other duties as assigned.

Knowledge, Skills, and Abilities

High school diploma or equivalent required.
One year of experience in automotive service environment.
Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience.
Valid Driver's License.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Acted as a work lead or supervisor previously.
Ability to exercise judgement and to work independently.
Strong customer service skills.
Ability to handle difficult customer situations.
Comfortable utilizing up-sell techniques.
Strong cash handling skills, including the use of POS systems.
Strong verbal communication skills.
Demonstrated consistency, accuracy and follow-through.
Ability to work Days, Nights, Holidays and Weekends.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.
High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment.

Benefits

Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members

Pay Range

$64,300 to $95,000 per year based on experience
Commission and Bonus potential

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Quick Apply

Refine Your Search

shop manager jobs in roanoke va

Store Manager

Full Time Assistant Store Manager (Store 0902)

Future Store Manager - VA and Washington DC

Assistant Store Manager

Automotive Mechanical Services Technician VA

Equipment Operator - Milling

Automotive Fluid Services Technician VA

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