Top 4 Technical associate Jobs in Roanoke Va

Help Desk Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Remote
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Technical Sales Associate
Altec Industries, Inc. —Daleville, VA
- $60,000 - $66,175 a year
- Full-time
- Addiction Medicine
- Mid-level
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
7d
Help Desk Manager
Harmony Senior Services —Roanoke, VA
- Full-time
- Senior level
- 401(k)
12d

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Inventory Mgmt Analyst
Virginia Department of Transportation —Salem, VA
A combination of training, experience, or education in Accounting, Business, or related field desired. Collect lease forms and record data in the state leased…
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Technical Mission Growth Lead
Leidos —Virginia
Technical Versatility: Familiarity with modern networking, cyber tooling, and the ability to articulate complex technical trade-offs to both engineering teams…
$131,300 - $237,350 a year

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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
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Technical Support / Help Desk - WMS – Ground Floor, Career Opportunity – Direct Hire
RemX —Columbus, OH
Issues related to order location management, SKU, troubleshooting support, hardware support, software support, and issue escalation.
$100,000 - $125,000 a year
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technical associate jobs near roanoke va

Help Desk Specialist

MicroCAD Training & Consulting -
Roanoke, VA

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Job Details

Benefits

Health savings account
Disability insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

CAD software
Revit
Building information modeling (BIM) tools

Full Job Description

Position in Roanoke, VA or remote

MicroCAD is seeking a Help Desk Specialist to be a technical support lead for Autodesk software applications and provide post-sales support services to clients in the AEC Industry (Architecture, Engineering and Construction).

Qualified applicants will have a minimum of 3 years of using AutoCAD and Revit and other Autodesk software. Additionally, they should have excellent customer service skills. Applicants may have a CAD management, Drafting or IT Support position in the past. Applicant must have an advanced level of technical skills.

Principal Duties and Responsibilities:

Consult with clients in order to determine business needs.
Conduct pre-sales product demonstrations.
Work with customers in order to identify unrealized needs and recommend business process changes that help customers maximize ROI of purchased solutions.
Support customers with the new solution deployment.
Respond to customer requests for technical support via telephone or email.
Develop, contribute to and implement detailed customer deployment plans.
Recommend best practices for solutions to meet customer business needs.
Help to identify key customer pain points and clearly communicate them to appropriate sales and technical team members for follow up.
Work with the IT Manager on software and hardware updates for employees.
Create and Present monthly live webcasts for clients on popular topics.
Outbound Calls to our Support Contract Clients periodically for check-ups.

Qualifications Required:

Education: Bachelor’s degree required, with major in Engineering, Architecture or a related field.
Experience: At least three years of industry related experience. IT Support, Drafting, CAD Manager or other Project based experience with Civil 3D, Revit and AutoCAD is preferred.

MicroCAD offers full benefits, including: Blue Cross Blue Shield Medical, with company funded Health Savings Account, Blue Cross Blue Shield Dental and Vision Plan, Optional Life, STD and LDT insurance plans. 401K plan with company contributions. Generous Paid Time off with flexible work schedules. MicroCAD is an Equal Opportunity Employer.

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technical associate jobs in roanoke va

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