Top 165 Help desk Jobs in Rochester, Mi

In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Troy, MI
- $23.95 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Patient Technical Support Representative
Lucent Surgical Support Systems, Inc. —Novi, MI
- From $36,000 a year
- Full-time
- Surgery
- Hospital
- Perioperative Care
- Health insurance
- Dental insurance
Quick Apply
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Help Desk Analyst I
Wayne State University —Detroit, MI
- $48,297 - $57,956 a year
- Full-time
- Background check
- Sales
- Mid-level
2d
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
IT Support Specialist
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Computer Science
- Inventory management
- Research
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
Systems Analyst
State of Michigan —Detroit, MI
- $24.32 - $44.63 an hour
- Online Application
- Remote
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
3d
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
Entry Level MSP Technician (Help Desk)
Grid4 Communications —Troy, MI
- $40,000 - $57,850 a year
- Full-time
- Computer Science
- Windows
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Library Aide - Digital Services
CITY OF TROY —Troy, MI
- From $17.50 an hour
- Part-time
- Customer service
- Pass drug screening
- Windows
- Paid time off
12d
Help Desk Representative
Quin Richmond Plumbing Service —Detroit, MI
- $22.77 - $33.00 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health savings account
- Relocation assistance
Quick Apply
6d
Building Computer Technician
Waterford School District —Waterford, MI
- Entry level
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
2d
IT Support Technician Co-op
PCS, Inc. —Fraser, MI
- $23 an hour
- Overtime
- Computer literacy
- Windows
- Organizational skills
Quick Apply
8d
Information Technology Administrator
Flex-N-Gate —Royal Oak, MI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
9d
Technical Support Analyst I
AAA Life Insurance Company —Livonia, MI
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
3d
Level 1 IT Support Technician
UBX Cloud —Madison Heights, MI
- $36,000 - $40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Trade school
- Paid time off
- Opportunities for advancement
Quick Apply
3d
IT Analyst
Piston Automotive —Auburn Hills, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays

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help desk jobs near rochester, mi

In-Home Sales & Tech Support (Part-Time)

Asurion Insurance Services -
Troy, MI

Apply Now

Job Details

Part-time
$23.95 an hour

Benefits

Paid training
Mileage reimbursement
Cell phone reimbursement

Qualifications

Customer communication
Driver's License
Driving
Activity sales targets

Full Job Description

In-Home Sales & Tech Support (Part-Time)

This is a local, in-home field role requiring daily travel to customer residences – not Remote.

Pay Rate: $23.95 hourly + mileage reimbursement + phone stipend + sales commission

Part-Time Schedule: This is a part-time role with afternoon and evening availability required.

Most positions follow a standard 5-day schedule from 4:05 PM–9:00 PM (end time may vary based on customer needs).
In select markets, a flexible 4+ day schedule may be available.
- Under this option, you must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).
If the flexible option is available in your market, you may choose between the two schedules.
Schedule availability is essential for this role. Please review the schedule details above before applying.

About the Role: We’re looking for In-Home Sales & Tech Support to work during our busiest hours. This is an entry-level role, ideal for someone starting their career, who enjoys talking to people and wants hands-on sales experience.

Here’s what you can expect to do: As a Field Sales Representative, you’ll be on the front lines helping customers through our Serve, Solve, Sell™ approach. You’ll start with paid training to prepare you to work independently in the field.

You’ll learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving. Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.

In the field, you’ll consistently put the Serve, Solve, Sell™ model into action by:

Serve:
- Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
- Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Solve:
- Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
- Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
Sell:
- Leverage Asurion’s growing range of products to offer tailored solutions to customers.
- Listen actively to identify customer needs and position products uniquely to meet those needs.
- You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here’s what you’ll bring to the team:

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
A personal cellphone to keep in the know while on the job
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented and persuasive communication skills
Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Naturally outgoing individual who thrives in human interaction
Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

We take care of you (benefits/perks):

Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
Uncapped commissions based on your sales performance paid bi-weekly
Mileage reimbursement based on IRS guidelines paid weekly
35 dollar phone stipend paid monthly
3 weeks paid training where your success is our top priority

Get to know us:

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

#INDDES

Apply Now

Refine Your Search

help desk jobs in rochester, mi

In-Home Sales & Tech Support (Part-Time)

Patient Technical Support Representative

IT Specialist/Desktop Support

Help Desk Analyst I

IT Helpdesk Hero

IT Support Specialist

IT Help Desk Technician

Systems Analyst

IT Specialist

End User Support Technician

Entry Level MSP Technician (Help Desk)

Library Aide - Digital Services

Help Desk Representative

Building Computer Technician

Technical Support Analyst

IT Support Technician Co-op

Information Technology Administrator

Technical Support Analyst I

Level 1 IT Support Technician

IT Analyst

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