Top 161 Customer experience specialist Jobs in Rochester, Mn

Security Behavior Specialist
Mayo Clinic —Rochester, MN
- $29.38 - $39.67 an hour
- 12 hour shift
- Patient monitoring
- Hospital
- Customer service
- Health savings account
- Health insurance
Eligibility Specialist
Olmsted County, MN —Olmsted County, MN
- $27.14 - $45.35 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Free parking
- Paid jury duty
6d
Senior Education Specialist
Mayo Clinic —Rochester, MN
- $78,270.40 - $117,780.80 a year
- Full-time
- 7 years
- Bachelor's degree
- Product management
- Health savings account
- Health insurance
6d
Desk Operations Specialist - Radiology
Mayo Clinic —Rochester, MN
- $21.55 - $30.22 an hour
- Full-time
- Patient monitoring
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
1d
Healthcare Support Specialist - Emergency Department
Mayo Clinic —Rochester, MN
- $21.55 - $30.22 an hour
- 8 hour shift
- Patient monitoring
- BLS Certification
- High school diploma or GED
- Health savings account
- Health insurance
Specialist-HIMS
Mayo Clinic —Rochester, MN
- $19.92 - $29.19 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Card Access Specialist
Mayo Clinic —Rochester, MN
- $20.46 - $28.25 an hour
- 8 hour shift
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Commuter assistance
- Health savings account
Desk Operations Specialist - Multiple Departments Multiple Openings
Mayo Clinic —Rochester, MN
- $21.55 - $30.22 an hour
- Weekends as needed
- Vital signs
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
4d
Housing Specialist
Olmsted County, MN —Olmsted County, MN
- $27.14 - $45.35 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Free parking
- Paid jury duty
5d
Service Specialist - Executive Health Desk
Mayo Clinic —Rochester, MN
- $23.29 - $33.36 an hour
- 8 hour shift
- Microsoft Excel
- Mid-level
- 3 years
- Health savings account
- Health insurance
Senior Specialist HIMS
Mayo Clinic —Rochester, MN
- $23.89 - $34.47 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Siding Specialist- Eastern Dakotas/Western MN
Wausau Supply Co —Rochester, MN
- Full-time
- Construction site
- Mid-level
- Office
- Continuing education credits
- Health savings account
Machining Specialist
Geotek —Stewartville, MN
- $30 - $35 an hour
- Full-time
- 7 years
- Maintenance
- Ability to lift 50 pounds
Quick Apply
Marketing Specialist
Geotek —Stewartville, MN
- $75,542 - $100,722 a year
- Full-time
- Marketing
- Inventory management
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Mechanical Specialist
Mayo Clinic —Rochester, MN
- $32.43 - $48.66 an hour
- Overtime
- Clean driving record
- Customer service
- Military
- Health savings account
- Health insurance
Senior Construction Environmental Specialist - Solar
M. A. Mortenson Company —Minnesota
- $98,800 - $133,300 a year
- Construction site
- 8 years
- Driver's License
- AD&D insurance
- Paid holidays
Broadband Specialist I
Mediacom Communications Corporation —Chatfield, MN
- $15.25 - $16.75 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Driver's License
- Paid training
- Wellness program
General Elementary Education Support Professional (ESP) - #110335
Rochester Public Schools —Rochester, MN
- $21.00 - $21.70 an hour
- Part-time
- School experience
- Classroom
- Computer literacy
Quick Apply
Member Specialist
Sam's Club —Rochester, MN
- $18 - $26 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
13d
Care and Treatment - Education Support Professional (ESP) - Summer School - #104405
Rochester Public Schools —Rochester, MN
- $22.25 - $23.25 an hour
- Part-time
- School experience
- High school diploma or GED
- Experience working with children
Quick Apply

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Security Behavior Specialist

Mayo Clinic -
Rochester, MN

Apply Now

Job Details

Full-time
$29.38 - $39.67 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Client rapport building
High school diploma or GED
Patient interaction

Full Job Description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.

Responsibilities

This role is responsible for developing patient violence risk assessments, evaluating and following up on workplace violence incidents, enhancing safety for patients through direct monitoring/individual assignment and responding to patients in crisis as part of a Behavioral Emergency Response Team/Workplace Violence Response Team. Provides constant and alert observation for each assigned patient, using behavioral management techniques to prevent patient harm to self, harm to others, harm from others and flight risk.

The Security Behavior Specialist demonstrates professionalism, effective communication and listening skills, empathy, and ability to effectively interact with patients, visitors, family members, staff and others who may present to Mayo Clinic. The Security Behavior Specialist will establish and maintain professional boundaries, a courteous, respectful, and helpful demeanor while sitting with and observing patients. The Security Behavior Specialist primarily works in patient care departments to monitor patient activity and alert patient care staff to physical and emotional changes, escalations in behavior and other at-risk behaviors with the patient. In addition to providing overall presence with assigned patients, the Security Behavior Specialist will communicate with patient care colleagues within the practice to alert them to patient care needs.

Job responsibilities also include remaining calm and composed during stressful situations and effectively de-escalating conflict or stressful situations (by use of AVADE, Verbal Judo, and SIRA training). This role may have view only access to the electronic medical record to support verifying information. This position will be required to work varied hours, which may include days, evenings, days/evenings, holidays and/or weekends with rotating days off.

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

HS/GED with 3 years experience in behavioral health, social work, healthcare security or similar. Bachelor’s degree preferred.

Bachelor’s degree, healthcare experience, behavioral health experience and security experience preferred. Advanced professional and culturally astute communication skills. Must possess interpersonal skills to interact effectively with personnel, patients and visitors including proven ability to confidently manage conflict and high-pressure situations while building credibility and rapport. Ability to pass training in AVADE, Verbal Judo, Crisis Intervention Training, Trauma-Informed Care, and SIRA training. Some background or understanding of customer service and behavioral health management preferred.

Must complete or have completed a 4-month stretch assignment with Global Security Operations or participation on a formal Global Security Project within 6 months of hire.

Exemption Status

Nonexempt

Compensation Detail

$29.38- $39.67/hour; Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

12-hour shifts available, days and nights with every other weekend, based on the needs of the department.

Weekend Schedule

every other weekend, based on the needs of the department.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Lynnette Fleshman

Apply Now

Refine Your Search

customer experience specialist jobs in rochester, mn

Security Behavior Specialist

Eligibility Specialist

Senior Education Specialist

Desk Operations Specialist - Radiology

Healthcare Support Specialist - Emergency Department

Specialist-HIMS

Card Access Specialist

Desk Operations Specialist - Multiple Departments Multiple Openings

Housing Specialist

Service Specialist - Executive Health Desk

Senior Specialist HIMS

Siding Specialist- Eastern Dakotas/Western MN

Machining Specialist

Marketing Specialist

Mechanical Specialist

Senior Construction Environmental Specialist - Solar

Broadband Specialist I

General Elementary Education Support Professional (ESP) - #110335

Member Specialist

Care and Treatment - Education Support Professional (ESP) - Summer School - #104405

I want to receive the latest job alert for customer experience specialist in rochester, mn

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