Top 20 Front office manager Jobs in Rochester, Mn

Assistant Front Office Manager
Hilton Rochester Mayo Clinic Area —Rochester, MN
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Front Desk
Microtel Inn & Suites Rochester South —Rochester, MN
- Part-time
- Computer literacy
- Basic math
- Hotel
Assistant Front Office Manager - Kahler Grand Hotel
Kahler Hotels LLC —Rochester, MN
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid training
- Dental insurance
7d
Account Manager
Alltech —Minnesota
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
General Manager (Birch Hill Suites)
J&P Hospitality Management, LLC —Rochester, MN
- $52,000 - $62,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Mileage reimbursement
- Health insurance
Quick Apply
Greeter
Clear Lakes Dental - Rochester —Rochester, MN
- $16 an hour
- Full-time
- Spanish
- Dental office
- No experience needed
- Paid training
Quick Apply
Lead Administrative Assistant- Motion Analysis Lab
Mayo Clinic —Rochester, MN
- $22.57 - $30.45 an hour
- Full-time
- English
- Mid-level
- Office
- Health savings account
- Health insurance
Assistant Dental Office Manager
Aspen Dental —Rochester, MN
- $20 - $23 an hour
- Full-time
- Dental office
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
1d
Night Auditor
Microtel Inn & Suites Rochester South —Rochester, MN
- Part-time
- Computer literacy
- Basic math
- Hotel
Guest Services Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Rochester, MN
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Restaurant Manager
CRAVE American Kitchen & Sushi Bar —Rochester, MN
- $62,000 - $68,000 a year
- Full-time
- Microsoft Excel
- ServSafe
- Mid-level
Quick Apply
Sales Supervisor - Apache Mall
Warby Parker —Rochester, MN
- $19.00 - $21.75 an hour
- Overtime
- Mid-level
- Fair chance
- Retail management
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Assistant Property Manager - Affordable
EVERGREEN REAL ESTATE SERVICES LLC —Rochester, MN
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Retail District Manager - Rochester
Minnesota Cannabis Services —Rochester, MN
- $100,000 a year
- Weekends as needed
- Sales
- Merchandising
- Office
- Paid holidays
- Health insurance
Quick Apply

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Office Manager, 2nd Street Office, Rochester MN
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Associate’s degree (or higher) in a business-related field such as finance, accounting or marketing OR have equivalent (two years) experience.
$76,320 - $95,400 a year
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6d
Office Manager
RE MAX Results —Rochester, MN
Answer and re-direct calls. Experience answering multi-line telecommunication system. Management of RingCentral telephone system. Data entry into MLS database.
$60,000 - $65,000 a year
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Assistant Front Office Manager

Hilton Rochester Mayo Clinic Area
Rochester, MN

Quick Apply

Job Details

Qualifications

Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Managing teams in a customer support role
Payment processing
Coaching
Staff scheduling
Customer satisfaction tracking
Processing cash transactions
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
Mid-level
Frontline customer support management
Financial issue resolution
Team development
Supervising experience
Financial records review
Decision making
Team training
Billing issue inquiries
Productivity software
Office management
Training & development
Hotel and accommodations guest complaints handling
Business operations
Employee engagement
Customer satisfaction improvement
Cross-functional collaboration

Full Job Description

Primary Responsibilities

Support the Assistant General Manager in overseeing daily Front Office operations.
Lead, coach, and motivate Front Office team members to deliver exceptional guest service.
Assist with scheduling, training, performance feedback, and team member development.
Provide hands-on support at the Front Desk, particularly during peak arrival and departure periods.
Ensure accurate and efficient check-in, check-out, reservation, payment, and billing processes.
Respond to and resolve guest concerns related to their stay, room, service experience, charges, payments, and billing.
Investigate billing discrepancies, explain charges clearly, and make appropriate corrections within established guidelines.
Take ownership of guest concerns from initial contact through resolution, including timely follow-up.
Make thoughtful service-recovery decisions that balance guest satisfaction with hotel policies and operational needs.
Monitor guest feedback and identify solutions that improve the guest experience and prevent recurring concerns.
Coordinate with Housekeeping, Maintenance, Reservations, Sales, Food and Beverage, and other departments to address guest needs.
Review daily reports, room status, occupancy, arrivals, departures, special requests, and VIP guests.
Assist with cash handling, credit procedures, room inventory, and Front Office controls.
Ensure compliance with Hilton brand standards, hotel procedures, and safety and security requirements.
Serve as Manager on Duty when assigned and respond to operational needs throughout the hotel.
Support team recognition, engagement, and a positive, accountable workplace culture.
Perform additional duties as assigned based on business needs.

Successful Candidates will have

A genuinely welcoming and hospitality-focused approach.
A solutions-oriented mindset and the ability to move challenges toward a timely resolution.
Strong judgment and the confidence to make decisions in a fast-paced environment.
The ability to remain professional, calm, and empathetic when handling sensitive guest concerns.
Strong attention to detail, particularly when reviewing guest accounts, payments, and billing discrepancies.
Clear and professional written and verbal communication skills.
A leadership style that balances team support, coaching, and accountability.
A strong sense of ownership and consistent follow-through.
The ability to collaborate effectively across hotel departments.
Flexibility and a willingness to provide hands-on support wherever needed.

Qualifications

Previous hotel Front Desk or guest-service experience required.
Previous supervisory or leadership experience preferred.
Hilton and OnQ experience preferred.
Experience resolving guest-service and billing concerns strongly preferred.
Proficiency with hotel systems, email, and Microsoft Office applications.
Ability to maintain confidentiality and exercise sound professional judgment.
Must be available to work a flexible schedule based on hotel needs, including mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods.
Ability to lift and carry up to 25 pounds, with or without reasonable accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

front office manager jobs in rochester, mn

Assistant Front Office Manager

Front Desk

Assistant Front Office Manager - Kahler Grand Hotel

Account Manager

General Manager (Birch Hill Suites)

Greeter

Lead Administrative Assistant- Motion Analysis Lab

Assistant Dental Office Manager

Night Auditor

Guest Services Representative (Front Desk Agent) - Birch Hill Suites

Restaurant Manager

Sales Supervisor - Apache Mall

Assistant Property Manager - Affordable

Retail District Manager - Rochester

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