Top 16 It support technician Jobs in Rochester, Mn

Content Platform Operations Engineer
Horizontal Talent —Rochester, MN
- Contract
- 7 years
- Azure
- Analysis skills
6d
IT Helpdesk Technician
Momentum Behavior Services —Rochester, MN
- $20 - $28 an hour
- Full-time
- Google Workspace
- HIPAA
- Clinic experience
- Travel reimbursement
- Mileage reimbursement
22h
Technology Support Specialist
Ellingson Companies —West Concord, MN
- $50,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Dental insurance
- Paid time off
Quick Apply
7d
Hybrid Desktop Support Analyst
Helion Technologies Inc —Rochester, MN
- $20 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
1d
Vehicle Technical Support Specialist
McNeilus —Dodge Center, MN
- $64,500 - $103,500 a year
- Full-time
- 5 years
- Engineering
- Mid-level
6d
Helpdesk Computer Technician in Education
Ed Midwest LLC —Plainview, MN
- $15 - $19 an hour
- Part-time
- Background check
- Writing skills
- Driver's License
- Paid time off
Quick Apply
4h

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
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Content Platform Operations Engineer

Horizontal Talent -
Rochester, MN

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Job Details

Contract
6 days ago

Qualifications

Containerization systems
Performance monitoring
Knowledge management
7 years
Azure
Defect resolution root cause analysis
Responding to infrastructure failures
Defect analysis
GitHub Actions
Application deployment
Public Cloud
Improving operational efficiency
Enterprise software support
JavaScript frameworks
Bash
Collaboration with product development teams
Analysis skills
IT monitoring tools
Cloud service support
Azure DevOps proficiency
SRE
Distributed systems
Log analysis tools
Customer service knowledge base
Adobe Experience Manager
User guides
Production monitoring
Monitoring system implementation
Web applications
Problem management

Full Job Description

Join a highly visible enterprise content platform operations initiative focused on improving reliability, automation, and support across major digital properties. This remote contract opportunity is ideal for an experienced operations engineer who enjoys solving production issues, strengthening platform stability, and turning recurring problems into permanent fixes.

Responsibilities

Provide Level 2 operational support for enterprise content platforms and digital applications.
Troubleshoot production issues across CMS platforms, web applications, APIs, integrations, and deployment pipelines.
Support releases and production deployments while helping improve the overall deployment process.
Investigate incidents to identify whether issues stem from applications, infrastructure, pipelines, or downstream dependencies.
Partner with cloud and DevOps teams to resolve platform issues and improve operational reliability.
Enhance monitoring, logging, alerting, and dashboarding to improve visibility into production health.
Perform root-cause analysis and help implement lasting fixes for recurring issues.
Create and maintain runbooks, knowledge articles, and troubleshooting documentation.
Identify opportunities to automate repetitive support tasks and streamline operations.
Collaborate with development and platform teams to transition new functionality into support.

Skills

7+ years of experience in application support engineering, platform operations, production engineering, DevOps, CMS engineering, or a related field.
Hands-on experience supporting AEM and/or Sitecore.
Strong incident management and production troubleshooting skills.
Experience supporting application releases and enterprise deployments.
Ability to troubleshoot web applications, APIs, integrations, and distributed systems.
Working knowledge of JavaScript and React-based applications.
Experience with monitoring, logging, and observability tools.
Familiarity with GCP, Azure, or similar cloud environments.
Strong analytical skills for reviewing logs, errors, performance issues, and incidents.
Excellent documentation, communication, and collaboration skills.

Preferred Skills

Experience with both Adobe Experience Manager and Sitecore.
Background in Content-as-a-Service or headless CMS environments.
Experience working with REST APIs and API gateways.
Familiarity with CI/CD tools such as GitHub Actions, Azure DevOps, or Jenkins.
Scripting experience with Python, PowerShell, Bash, or JavaScript.
Experience with Docker and Kubernetes.
Exposure to GCP and/or Azure in production environments.
Interest in SRE practices and operational automation.

Horizontal is committed to fostering an inclusive, respectful, and equitable workplace where different perspectives and experiences are valued. We welcome applicants from all backgrounds and encourage candidates who are passionate about building reliable, maintainable platforms to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

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it support technician jobs in rochester, mn

Content Platform Operations Engineer

IT Helpdesk Technician

Technology Support Specialist

Hybrid Desktop Support Analyst

Vehicle Technical Support Specialist

Helpdesk Computer Technician in Education

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