Top 10 Overnight front desk Jobs in Rochester, Mn

Night Auditor
Microtel Inn & Suites Rochester South —Rochester, MN
- Part-time
- Computer literacy
- Basic math
- Hotel
Night Auditor
Hotel Indigo Rochester —Rochester, MN
- Full-time
- Office
- Hotel
- Organizational skills
Quick Apply
Night Auditor - Kahler Inn & Suites
Kahler Hotels LLC —Rochester, MN
- $18 - $20 an hour
- Overnight shift
- Computer literacy
- Office
- Hotel
- Paid training
- Dental insurance
Front Desk Agent/Night Auditor
Hampton by Hilton —Rochester, MN
- From $20 an hour
- Part-time
- Basic math
- English
- Hotel
- Paid time off
- Employee discount
Quick Apply
10d
Night Auditor
Empire Hotels Group —Rochester, MN
- $17 - $19 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
Full-time Front Desk/Tenant Assistant - 4 to 12 am Shift - Gage East .
Center City Housing Corp. —Rochester, MN
- Full-time
- High school diploma or GED
- Children
- Entry level
Quick Apply
Overnight Operations Supervisor - Marriott
Kahler Hotels LLC —Rochester, MN
- $18 an hour
- Part-time
- No high school diploma
- English
- Mid-level
- Paid training
- Dental insurance
Night Auditor
MAIN STAY SUITES Extended stay Rochester Mayo Clinic —Rochester, MN
- $13 - $16 an hour
- Part-time
- Mid-level
- Hotel
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
11d
Direct Support Professional - Temporary Relief
Nexus Family Healing —Rochester, MN
- $21 an hour
- Temporary
- Mid-level
- Driver's License
- 21 years or older
Quick Apply

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Instructional Design Specialist (NE)
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Night Auditor

Microtel Inn & Suites Rochester South
Rochester, MN

Apply Now

Job Details

Part-time

Qualifications

Physical security
Computer operation
Guest reservation booking
Hotel and accommodations payment processing
Physical security log maintenance
Confidential information handling
Hotel policy compliance
Phone communication
Night audit
Computer literacy
Basic math
Greeting customers
Providing information to customers
Credit card payment processing
Audit Reporting
Theft prevention procedures
Fire safety procedures
Accounting
Implementation of OSHA safety standards
Desktop applications
Hotel emergency procedures
Corporate security policies
Telephone systems
Physical safety enforcement
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Customer service problem-solving

Full Job Description

Supervisor: General Manager

Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Run Audit reports per checklist.
Process no-shows according to policy.
Conduct security walks a minimum of 4 times per shift.
Set up lobby coffee service, and breakfast if applicable.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.

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Refine Your Search

overnight front desk jobs in rochester, mn

Night Auditor

Night Auditor

Night Auditor - Kahler Inn & Suites

Front Desk Agent/Night Auditor

Night Auditor

Full-time Front Desk/Tenant Assistant - 4 to 12 am Shift - Gage East .

Overnight Operations Supervisor - Marriott

Night Auditor

Direct Support Professional - Temporary Relief

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