Top 25 Technical support occupations Jobs in Rochester, Mn

Technology Support Specialist
Ellingson Companies —West Concord, MN
- $50,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Dental insurance
- Paid time off
Quick Apply
10d
IT Helpdesk Technician
Momentum Behavior Services —Rochester, MN
- $25 an hour
- Full-time
- Google Workspace
- HIPAA
- Clinic experience
- Travel reimbursement
- Mileage reimbursement
Quick Apply
3d
Vehicle Technical Support Specialist
McNeilus —Dodge Center, MN
- $64,500 - $103,500 a year
- Full-time
- 5 years
- Engineering
- Mid-level
9d
Hybrid Desktop Support Analyst
Helion Technologies Inc —Rochester, MN
- $20 - $26 an hour
- Full-time
- Hybrid work
- Dedicated
- Mid-level
- Windows
- Mileage reimbursement
- Health insurance
Quick Apply
3d
IT Support Associate
ZUMBRO VALLEY HEALTH CENTER INC —Rochester, MN
- $52,228 - $62,664 a year
- Full-time
- Addiction Medicine
- Mid-level
- Windows
- Free parking
- Disability insurance
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18h
Help Desk Support - Part Time Weekend Shift
Wunderlich-Malec Engineering, Inc. —Eden, MN
- $23 - $31 an hour
- 12 hour shift
- Mid-level
- Office
- Windows
- Travel reimbursement
- Profit sharing
2d
Helpdesk Computer Technician in Education
Ed Midwest LLC —Plainview, MN
- $15 - $19 an hour
- Part-time
- Background check
- Writing skills
- Driver's License
- Paid time off
Quick Apply
2d
Help Desk Support - Part Time Weekend Shift - Overnights
Wunderlich-Malec Engineering, Inc. —Eden, MN
- $23 - $31 an hour
- Overnight shift
- Mid-level
- Office
- Windows
- Travel reimbursement
- Profit sharing
2d
Help Desk Support - Part Time Weekend Shift
Wunderlich-Malec Engineering, Inc —Eden, MN
- $23 - $31 an hour
- 12 hour shift
- Mid-level
- Office
- Windows
- Travel reimbursement
- Profit sharing
Quick Apply
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Rochester, MN
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Help Desk Support - Part Time Weekend Shift - Overnights
Wunderlich-Malec Engineering, Inc —Eden, MN
- $23 - $31 an hour
- Part-time
- Mid-level
- Office
- Windows
- Travel reimbursement
- Profit sharing
Quick Apply
2d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Nursing Assistant
US Bureau of Prisons/Federal Prison System —Rochester, MN
Four year course of study above high school leading to a bachelor's degree with courses related to the occupation. This job is in the Competitive Service.
$54,773 - $68,097 a year
1d
Teacher - Special Education (Special Education Teacher)
US Bureau of Prisons/Federal Prison System —Rochester, MN
Applicants must meet the degree and course requirements shown above, and, in addition, applicants must have had at least 24 semester hours (or the equivalent)…
$69,534 - $89,726 a year
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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
Quick Apply
2d
IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
4d

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technical support occupations jobs near rochester, mn

Technology Support Specialist

Ellingson Companies -
West Concord, MN

Quick Apply

Job Details

Full-time
$50,000 - $75,000 a year
10 days ago

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Mobile device support
Client inquiry handling
Equipment troubleshooting
De-escalation techniques
Conflict de-escalation
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop administration
IT department experience
Ticketing system technical support
Mobile devices

Full Job Description

Ellingson is hiring for a Technology Support Specialist to join their growing team. Ellingson is a stable, family values-based company that specializes in underground solutions throughout Southern Minnesota and the entire United States. Very limited travel.

Schedule expectations: M-F, 8am – 5pm at our headquarters in West Concord, MN.

Our benefits include:

Paid Time Off
Health, Dental, and Vision Insurance
401(k) match

The Technology Support Specialist is responsible for installing and supporting system software and equipment used by company employees, provisioning user accounts and required software licenses, and providing technical support services to end users.

Required Qualifications

Education: Associate's degree or higher in Information Technology, Computer Science, or a related field preferred.

Experience: Minimum of 1 to 2 years of experience in a professional IT help desk or customer-facing technical support role or similar.

Technical Proficiencies: Proficiency in remote administration and troubleshooting of desktop PCs and mobile devices. Experience with Office365 administration.

Interpersonal Skills: Outstanding written and oral communication skills, with the ability to translate technical jargon into simple, clear instructions.

Customer Service Mindset: High levels of patience, empathy, and the ability to professionally de-escalate frustrated or distressed users.

Soft Skills & Attributes

Active Listening: The ability to accurately understand the issue a customer is describing and asking clarifying diagnostic questions.
Time Management: Capable of prioritizing multiple incoming tickets in a high-pressure, fast-paced environment.
Continuous Learning: A strong desire to stay updated on emerging software, hardware, and cybersecurity threats.

Preferred Qualifications

4-year technical degree.

Construction experience is preferred.

A full job description will be available upon request during the interview process.

Ellingson is a Drug Free and Equal Opportunity Employer.

Quick Apply

Refine Your Search

technical support occupations jobs in rochester, mn

Technology Support Specialist

IT Helpdesk Technician

Vehicle Technical Support Specialist

Hybrid Desktop Support Analyst

IT Support Associate

Help Desk Support - Part Time Weekend Shift

Helpdesk Computer Technician in Education

Help Desk Support - Part Time Weekend Shift - Overnights

Help Desk Support - Part Time Weekend Shift

Seasonal, Operations Technical Specialist (Part Time)

Help Desk Support - Part Time Weekend Shift - Overnights

Construction Technical Specialist - Autodesk FORMA ( ACC )

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