At Waypoint, we believe that every person deserves to feel seen, valued, and supported—and that includes our employees. We foster a workplace where people bring their authentic selves to work, build meaningful connections, and make a real difference in the lives of others every day.
Our culture is grounded in compassion, courage, collaboration, and continuous growth. We celebrate diverse experiences, encourage new ideas, and support one another through challenges and successes alike. We know that the strongest teams are built on trust, respect, and a shared commitment to helping others thrive.
If you're passionate about supporting young people and want to be part of a mission-driven organization that values lived experience, we'd love to meet you.
The Peer Navigator is a young adult (ages 18–28) who has lived experience with unaccompanied homelessness and/or housing instability during their youth. This unique role provides mentorship, encouragement, advocacy, and connection to resources for young people who may be experiencing housing challenges or crises.
As a Peer Navigator, you'll use your lived experience to build authentic relationships with youth and young adults, helping them navigate barriers, access support, and move toward stability and self-defined goals. Through outreach, peer support, and community engagement, you'll serve as a trusted guide and positive role model.
This is a part-time position (24 hours per week) with in-person office hours required at the Rochester Youth Resource Center on:
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Monday: 9:00 AM – 5:00 PM
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Wednesday: 9:00 AM – 5:00 PM
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Friday: 9:00 AM – 5:00 PM
You will work closely with the Youth Navigator and a dedicated team of professionals who are committed to preventing and ending youth homelessness across New Hampshire.
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Reach out to referred youth within 24–48 hours and provide ongoing support until stabilization.
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Establish trusting relationships through empathy, authenticity, and a strengths-based approach.
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Empower young people to advocate for themselves and actively participate in their goals and service plans.
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Share lived experience in a way that inspires hope, resilience, and connection.
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Help youth navigate housing, education, employment, healthcare, and community resources.
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Serve as a bridge between young people and service providers, helping reduce barriers to engagement.
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Facilitate monthly peer activities that promote wellness, life skills, connection, and personal growth.
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Participate in Youth Action Board activities and support youth voice and leadership opportunities.
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Help create welcoming spaces where all young people feel respected, heard, and valued.
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Work closely with colleagues, community partners, and service providers to support youth success.
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Participate in supervision, team meetings, and ongoing professional development.
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Maintain timely and accurate documentation and records.
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Age 18–28 with lived experience of youth homelessness and/or housing instability.
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A passion for helping others and building supportive relationships.
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Strong communication and interpersonal skills.
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Ability to connect with youth from diverse backgrounds with empathy, respect, and cultural humility.
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Comfort using text, phone, email, and in-person communication to engage participants.
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Commitment to teamwork, accountability, and continuous learning.
At Waypoint, our employees are at the heart of everything we do. We are committed to creating a workplace where people feel supported, valued, and empowered to grow both personally and professionally.
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Welcoming, inclusive, and mission-driven culture
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Supportive leadership team that genuinely cares about employee wellbeing
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Opportunities for career growth and advancement across the organization
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Ongoing training, professional development, and educational assistance
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Generous paid time off, including vacation, sick, personal time, and 10 paid holidays
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Retirement savings plan with employer match
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Mileage reimbursement
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Qualifying employer for Public Service Loan Forgiveness (PSLF)
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Flexible, people-centered work environment that supports work-life balance
When you join Waypoint, you're joining a community of people who believe that everyone deserves support, dignity, and opportunity. Together, we help New Hampshire residents navigate life's challenges and build stronger futures.
Whatever path brought you here, your experience matters. Your voice matters. And the work you do will have a lasting impact on the lives of young people throughout our communities.
Ready to make a difference?
Apply today and become part of a team that provides Help Along the Way.
Apply at: www.waypointnh.org/jobs
