Top 53 Digital consultant Jobs in Rochester, Ny

Service Lane Specialist - Rochester, NY
HRU Tech —Rochester, NY
- $55,000 - $60,406 a year
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
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Technology & MSP Solutions Consultant
Just Solutions, Inc. —Fairport, NY
- $50,000 - $100,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health savings account
- Disability insurance
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NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT NEW YORK
managementsolutions —York, NY
- $70,000 - $73,000 a year
- Computer science
- Computer Science
- Software development
- Health insurance
- Dental insurance
Senior Consulting Manager, Healthcare
Cognizant —Rochester, NY
- $98,853 - $158,500 a year
- Full-time
- Remote
- 6 years
- Supervising experience
- Presentation skills
- Paid parental leave
- Employee stock purchase plan
4d
EyeCare Advisor
LensCrafters —Rochester, NY
- $17.23 - $24.35 an hour
- Part-time
- Inventory management
- Merchandising
- HIPAA
- Health insurance
- Paid time off
Internet Marketing Consultant - Remote
Cazbah Total Internet Marketing Solution —Rochester, NY
- $45,000 - $55,000 a year
- Full-time
- Remote
- Marketing
- Research
- Mid-level
- Health savings account
- Paid holidays
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10h
Specialized Consultant
Oakley —Victor, NY
- $16.00 - $21.36 an hour
- Part-time
- Bilingual
- Inventory management
- Merchandising
- Health insurance
- Paid time off
13d
Independent Sales Consultant; framesi North America
framesi NorthAmerica —United States
- $1,000 - $70,000 a year
- Contract
- Bilingual
- Mid-level
- 3 years
- Flexible schedule
Quick Apply
4d

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digital consultant jobs near rochester, ny

Service Lane Specialist - Rochester, NY

HRU Tech -
Rochester, NY

Quick Apply

Job Details

Full-time
$55,000 - $60,406 a year

Qualifications

Microsoft Excel
Employee relationship building
Company vehicle operation
Driver's License
Productivity software
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Service Lane Specialist - Traveling Role

Field-Based | Various U.S. Locations (Near Major Airport Required)

Full-Time Direct Hire | Travel-Intensive Role

$55,000-60,406 + Company Vehicle Provided (for work usage only)

Drive Dealership Performance. Elevate Customer Experience.

Join a high-impact, nationally recognized program supporting thousands of dealerships across the U.S. The Service Lane Specialist plays a critical role in helping dealerships modernize operations, increase service profitability, and deliver an exceptional customer experience through the implementation of cutting-edge service lane technologies.

This is a dynamic, field-facing role combining consulting, training, and performance coachingideal for someone who thrives on influencing change and building strong relationships.

What Youll Do

Strategic Consulting & Performance Coaching

Partner directly with dealership leadership to implement best-in-class service lane processes
Coach Service Advisors, Managers, and BDC teams on improving efficiency, customer retention, and profitability
Drive adoption of key programs such as MPVI (Multi-Point Vehicle Inspections) and GM service standards

Digital Tool Optimization

Lead implementation and optimization of service lane technologies, including Online Service Scheduling (OSS)
Ensure systems are properly configured and fully utilized to maximize appointment flow and shop capacity
Troubleshoot technical and process-related challenges

Performance Management & KPI Ownership

Monitor and analyze dealership performance across key metrics (cycle times, retention, customer satisfaction)
Develop and execute improvement plans for underperforming stores
Support dealerships in meeting program requirements and achieving incentive targets

Relationship Management & Collaboration

Act as a trusted advisor and liaison between dealerships and regional leadership teams
Communicate program updates, progress, and opportunities across stakeholders
Share best practices and success stories to drive continuous improvement

What Success Looks Like

Within your first 90 days, youll be actively influencing dealership performance, building strong relationships, and delivering measurable improvements in operational efficiency and customer experience.

Required

1 to 3+ years of experience in automotive dealership operations, service, BDC, or OEM environment
Strong understanding of dealership service workflows and cross-functional operations
Excellent communication, presentation, and relationship-building skills
Highly organized, self-motivated, and comfortable working independently in a field-based role
Proficiency in Microsoft Office (Excel, PowerPoint, Word)
Valid drivers license and ability to travel extensively

Preferred

Experience in consultative sales, training, or field support roles
Familiarity with service platforms (Service Workbench, Xtime, Service Edge, etc.)
Knowledge of Dealership Management Systems (DMS)
Background in performance improvement or process optimization

Travel & Work Environment

Travel 3 to 4 days per week, visiting 4 to 6 dealerships weekly
Overnight travel (2 to 3 nights/week) depending on territory
Must reside within 60 minutes of a major airport
Business professional attire required in the field

Training & Development

Structured 6 to 8 week onboarding program with corporate training and field ride-alongs
Ongoing coaching and development, with full ramp-up expected within ~6 months
Exposure to best practices across a nationwide network of dealerships

Why Join This Program?

Be part of a high-visibility, high-impact initiative supporting over 4,000 dealerships nationwide
Work with a collaborative, high-energy team focused on continuous improvement
Gain valuable experience in consulting, operations, and performance optimization
Company vehicle provided for business travel

EOE, including Disability/Veterans.

How to Apply for This Job:

To apply for this position, please follow these steps: Apply for this job with your current resume. Well get back to you the same day with some feedback on your application. Next youll be invited to an online screening conversation so we can go over the job requirements together and you can ask questions. After this stage well give you more feedback on your application and select the candidates to move forward in the process. Typically steps 1 to 4 takes less than 24 hours.

#HRUSkilled

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digital consultant jobs in rochester, ny

Service Lane Specialist - Rochester, NY

Technology & MSP Solutions Consultant

NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT NEW YORK

Senior Consulting Manager, Healthcare

EyeCare Advisor

Internet Marketing Consultant - Remote

Specialized Consultant

Independent Sales Consultant; framesi North America

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