Top 10 Director hotel operations Jobs in Rochester, Ny

Director of Security, Finger Lakes Gaming
Delaware North —Farmington, NY
- $104,100 - $140,500 a year
- Weekends as needed
- No degree
- Senior level
- 2 years
- Paid parental leave
- Paid holidays
3d
Food & Beverage Director - Woodcliff Hotel and Spa
Schulte Hospitality Group —Fairport, NY
- $110,000 - $130,000 a year
- Background check
- Bar
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Community Manager - Willow Landing I & II - Palmyra, NY
Bryten —Palmyra, NY
- $24 - $27 an hour
- Bilingual
- Hospitality
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
10d
Department Coordinator IV
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Inventory management
- Office
Route to Consumer Manager / Moet Hennessy / Monroe, Ontario, & Wayne Counties
Empire Merchants North —Rochester, NY
- $70,000 - $80,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant IV
University of Rochester —Rochester, NY
- $21.78 - $30.53 an hour
- Full-time
- Hybrid work
- Research
- Office
- University

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Director of Security, Finger Lakes Gaming

Delaware North -
Farmington, NY

Apply Now

Job Details

$104,100 - $140,500 a year
3 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching

Qualifications

Senior level
2 years

Full Job Description

The opportunity

Delaware North Gaming is searching for a Director of Security to join our team at Finger Lakes Gaming in Farmington, New York. The Director of Security is responsible for overseeing all safety and security operations to ensure a safe environment for guests, employees, and assets. This role involves working closely with our surveillance teams, coordinating with law enforcement, and developing security protocols to prevent fraud, theft, and other criminal activities. The director leads a team of security personnel, ensuring they are well-trained, compliant with gaming regulations, and prepared to respond to emergencies. Strong leadership, attention to detail, and deep knowledge of regulatory requirements are essential for success in this position. If you are a strategic leader with a passion for protecting people and fostering high-performing teams, we invite you to apply.

Pay

Minimum – Anticipated Maximum Base Salary: $104,100 - $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Supervise all security team members across the operation
Ensure the safety of our team members, guests, and licensees by monitoring and correcting potential accidents or injuries
Adhere to and enforce rules and regulations of the state gaming commission.
Ensure emergency medical service (EMS) associates obtain the appropriate medical permits in line with state protocol
Follow company, local, state, and federal compliance in reference to hiring and mandatory training of all security team members
Hire, train, supervise, and develop your team
Produce departmental budgets, policies, and procedures
Learn and maintain a working knowledge of the union contract as it pertains to the positions in the Security Department
Partner with the head of security for Delaware North regularly and when major security issues arise
Comply with confidentiality regulations regarding all surveillance and security information including camera coverage, investigations, and proprietary material
Investigate and resolve customer complaints and issues
Demonstrates skill in dealing with customer complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer's goodwill
Responsible for the eviction of unruly patrons or associates as required
Effectively communicates by keeping staff advised of daily events, and all company and departmental change
Will be required to occassionally operate a company vehicle
Other duties as assigned

More about you

Minimum five years' related experience or law enforcement experience; at least two years of management experience required
Ability to obtain and maintain a state gaming license
Intermediate computer skills with Windows platform, including Microsoft Word, Excel, Access, PowerPoint, e-mail, and the Internet
Good verbal and written skills
Must be able to work a flexible schedule including holidays and weekends
Must have knowledge of litigation and law enforcement procedures
Must possess a valid state driver's license
No degree required

Physical requirements

Able to lift and carry up to 30 lbs occasionally
Exposed to outdoor weather conditions in all seasons, including variable temperatures and wet and/or humid conditions
Noise level may be moderate-to-high

Shift details

Days
Evenings
Holidays
Weekends
Events

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$104,100 - $140,500 / year

Apply Now

Refine Your Search

director hotel operations jobs in rochester, ny

Director of Security, Finger Lakes Gaming

Food & Beverage Director - Woodcliff Hotel and Spa

Community Manager - Willow Landing I & II - Palmyra, NY

Department Coordinator IV

Route to Consumer Manager / Moet Hennessy / Monroe, Ontario, & Wayne Counties

Administrative Assistant IV