Audiology Health Technician duties may include, but are not limited to the following:
- Greeting and escorts patients;
- Triaging patients to an audiologist based on complexity of the procedures being completed;
- Setting up equipment and patients for clinical procedures;
- Instructing and counsels patients and family members on hearing loss or hearing aids;
- Conducting hearing pass/fail screenings without interpretation;
- Completing non-diagnostic otoscopy;
- Performing invasive procedures such as ear impressions and cerumen management;
- Completing hearing aid troubleshooting and repairing consistent with the audiologist's treatment plan;
- Performing listening checks on hearing aids;
- Completing electroacoustic analysis of devices;
- Pairing hearing aids and accessories via Bluetooth technology;
- Programing previously stored settings into hearing aids;
- Completing documentation for each episode of care and coding procedures;
- Completing electronic device ordering; verifies orders upon arrival to ensure components are present and working correctly; packs and mails hearing aids and accessories;
- Assisting in setting up and delivering face to face and telehealth visits;
- Completing electronic ordering and order verification;
- Scheduling appointments;
- Packing and mailing hearing aids and accessories;
- Responding to routine inquiries from patients;
- Assisting patients, visitors, and others requesting information;
- Managing infection control, patient safety, and clinical supplies for the audiology clinic;
- Maintaining clean and disinfected instrumentation, equipment, and work surfaces in the audiology clinic.
Work Schedule:7:30am-4:00pm
Compressed/Flexible:No
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Travel: Up to 25%
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #:
Permanent Change of Station (PCS): Not Authorized
- You must be a U.S. Citizen to apply for this job.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the "Required Documents" section of this announcement.
As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency. HTA, HTSLP or HTASLP candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403 (f).
- Experience and Education
- Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR
- Education: Successful completion of two (2) academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR
- Experience/Education Combination: Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. OR
- Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations:
- Grade Determinations Experience: To meet the required specialized experience for this position, you must have completed one (1) year of progressive experience and/or experience equivalent to the next lower grade level, GS-6, directly related to this position. This experience may include:
- Completing visual and auditory checks of hearing aids and hearing assistive technology;
- Repairing or returning hearing aids to the factory;
- Restoring hearing aid or hearing assistive technology settings after repair or replacement;
- Ordering, registering, certifying, issuing, and tracking prosthetic devices.
- Demonstrated Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, you must show that you meet the demonstrated KSAs for this position which include the following:
- Ability to mentor and train new HTAs.
- Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials.
- Ability to develop and implement the technician role for a program in a focused area of audiology.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is 6. The actual grade at which an applicant may be selected for this vacancy is GS-7
Physical Requirements: Employees must bend/lift with good body mechanics, assist patients in wheelchairs by pushing/pulling, walk short distances multiple times during the day, portions of the day using a desk/computer with good body mechanics, sufficient vision/dexterity to perform Otoscopic exams and ear impressions.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Note: Due to a critical staffing shortage, 38 U.S.C. 7412 waives the requirement to apply Veterans' preference for this job announcement.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
To apply for this position, you must provide a complete Application Package which includes:
Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.
Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
-
DD-214/ Statement of Service
-
Disability Letter (Schedule A)
-
Disability Letter (VA)
-
License
-
Other (1)
-
Performance Appraisal
-
Professional Certification
-
Resume
-
Separation Notice (RIF)
-
SF-15
-
SF-50/ Notification of Personnel Action
-
Transcript
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
