Top 2992 Sales lead Jobs in Rochester Mi

Customer Service Manager
JB Cutting, Inc. —Mount Clemens, MI
- $105,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Quick Apply
12d
Visual Manager - Somerset Collection
ALO —Troy, MI
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Manager, On & Off Premise Account Lead - Metro Detroit
Moët Hennessy —Detroit, MI
- $101,000 - $126,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Analysis skills
- Commuter assistance
- Paid parental leave
Retail - Merchandising Manager, Boutique Merchandising (Somerset)
Aritzia —Troy, MI
- Full-time
- Merchandising
- Mid-level
- Retail management
FT Sales Supervisor - Somerset
Marc Jacobs —Troy, MI
- Weekends as needed
- Mid-level
- 3 years
- Retail management
- Paid holidays
- Health insurance
Quick Apply
Store Manager
J. Jill Group —Novi, MI
- $28 - $36 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
13d
Retail Store Manager
PetSmart —Rochester Hills, MI
- $67,000 - $115,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Manager-The Village of Rochester Hills-Rochester, MI
Evereve Incorporated —Rochester Hills, MI
- Full-time
- Inventory management
- Customer service
- Merchandising
- Disability insurance
- Health insurance
Assistant Store Manager
Sierra —Auburn Hills, MI
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Design-Build Remodeling Sales Consultant
JCS Builing LLC —Royal Oak, MI
- From $50,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Global Sales Representative
Sungwoo Hitech America Corp —Troy, MI
- Full-time
- English
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Sales - Asphalt Maintenance
True North Asphalt —Madison Heights, MI
- From $80,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
OEM Sales Representative
Maxitrol Company —Southfield, MI
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
Full-Time Sales Representative – New Home Sales in Troy
Mondrian Properties —Troy, MI
- $80,000 - $100,000 a year
- Weekends as needed
- Background check
- Real Estate License
- In-person
- Health insurance
- Dental insurance
Quick Apply
Boat Sales Professional
Wilson Marine Corporation —Wixom, MI
- From $40,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- 401(k)
Quick Apply
In-Home Sales Professional Closer (W-2)
Great Lakes Home Remodeling LLC —Novi, MI
- $80,000 - $150,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Flexible schedule
Quick Apply
12d
Shinola Retail Key Holder - Somerset
Shinola- Retail —Troy, MI
- From $16.50 an hour
- 18 years or older
- Merchandising
- Mid-level
- Store discount
- Paid holidays
Quick Apply
Retail Sales Lead (All Positions) - HIRING EVENT
House of Sport —Novi, MI
- Weekends as needed
- Merchandising
- Mid-level
- Teaching
Account Manager- Nissan
Gecom Corporation —Novi, MI
- Full-time
- Microsoft Excel
- Marketing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
3d
New Car Sales Manager
MAP Automotive Group —Southfield, MI
- Full-time
- Clean driving record
- Dealership
- Inventory management
- Paid training
- Disability insurance
Quick Apply
11d

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sales lead jobs near rochester mi

Customer Service Manager

JB Cutting, Inc. -
Mount Clemens, MI

Quick Apply

Job Details

Full-time
$105,000 - $120,000 a year
12 days ago

Qualifications

Customer communication
Team supervision
Managing teams in a customer support role
Employee relationship building
Manufacturing facility experience
Supervising experience
Manufacturing company experience

Full Job Description

Description:

JB Cutting is seeking a proactive, customer-focused Customer Service Manager to lead our Customer Service team while ensuring an exceptional experience for our customers from order entry through delivery. This position is responsible for overseeing day-to-day customer service operations, managing and developing the Customer Service team, resolving customer concerns, improving processes, and collaborating with internal departments to ensure orders are completed accurately and on time.

The ideal candidate is an organized leader who thrives in a fast-paced manufacturing environment, communicates effectively with both customers and internal teams, and is passionate about building strong customer relationships.

Requirements:

Essential Duties & Responsibilities

Lead, coach, and develop the Customer Service team to provide outstanding customer support.
Monitor team performance, establish goals, and conduct performance evaluations.
Ensure customer inquiries, concerns, and requests are handled professionally and in a timely manner.
Oversee order entry, order acknowledgments, revisions, and order accuracy.
Serve as the primary escalation point for customer issues and work cross-functionally to drive timely resolution.
Partner with Sales, Production, Purchasing, Scheduling, Shipping, and Quality to ensure customer expectations are met.
Monitor order status and proactively communicate delays, shortages, or changes to customers.
Develop and maintain strong relationships with key customer accounts.
Review customer service metrics and identify opportunities for continuous improvement.
Create and implement standardized processes to improve efficiency and customer satisfaction.
Assist in developing departmental procedures, training materials, and best practices.
Maintain accurate customer records and documentation within company systems.
Coordinate with Purchasing and vendors regarding customer-specific material requirements when necessary.
Participate in customer meetings and support strategic account initiatives.
Ensure the department maintains a high level of professionalism, responsiveness, and accountability.
Perform other duties as assigned.

Qualifications

Associate's or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred.
5+ years of customer service experience in a manufacturing environment.
Previous supervisory or management experience required.
Strong understanding of manufacturing processes, production scheduling, and order fulfillment preferred.
Excellent communication, interpersonal, and conflict resolution skills.
Highly organized with exceptional attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with Microsoft Office, particularly Excel and Outlook.
Experience with ERP/MRP systems is preferred.

Knowledge, Skills & Abilities

Exceptional customer service mindset.
Strong leadership and team development skills.
Excellent verbal and written communication.
Ability to build positive relationships with customers and coworkers.
Analytical thinker with strong organizational skills.
Ability to remain calm and professional under pressure.
Continuous improvement mindset with a focus on efficiency and process optimization.

Physical Requirements

Ability to sit for extended periods while working at a computer.
Occasionally walk throughout the manufacturing facility.
Ability to lift up to 20 pounds occasionally.

Why JB Cutting?

At JB Cutting, we pride ourselves on delivering quality products and exceptional customer service. Our team is built on our core values of Family, Hard Work, Reliability, Dedication, Positivity, and Honesty. We are looking for a leader who shares those values and is committed to helping both our customers and our employees succeed.

Quick Apply

Refine Your Search

sales lead jobs in rochester mi

Customer Service Manager

Visual Manager - Somerset Collection

Manager, On & Off Premise Account Lead - Metro Detroit

Retail - Merchandising Manager, Boutique Merchandising (Somerset)

FT Sales Supervisor - Somerset

Store Manager

Retail Store Manager

Manager-The Village of Rochester Hills-Rochester, MI

Assistant Store Manager

Design-Build Remodeling Sales Consultant

Global Sales Representative

Sales - Asphalt Maintenance

OEM Sales Representative

Full-Time Sales Representative – New Home Sales in Troy

Boat Sales Professional

In-Home Sales Professional Closer (W-2)

Shinola Retail Key Holder - Somerset

Retail Sales Lead (All Positions) - HIRING EVENT

Account Manager- Nissan

New Car Sales Manager

I want to receive the latest job alert for sales lead in rochester mi

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