Top 14 Guest service agent Jobs in Rochester Ny

Leasing Specialist / Agent
Conifer Realty LLC —Rochester, NY
- $19 - $22 an hour
- Full-time
- Spanish
- Basic math
- Office
- Wellness program
- Health savings account
Quick Apply
Guest Service Agent
Spark Rochester —Rochester, NY
- $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Agent
Best Western Marketplace Rochester —Rochester, NY
- $17 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Agent
Home 2 Rochester, NY —Rochester, NY
- $17.00 - $17.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Guest Service Representative
Buffalo Lodging Associates, LLC —Rochester, NY
- $16.50 - $18.00 an hour
- Weekends as needed
- Clean driving record
- Residential
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent
Spark by Hilton —Rochester, NY
- From $17.50 an hour
- Part-time
- Microsoft Word
- Sales
- Basic math
Quick Apply
11d
Hotel Front Desk Agent
Indus Hospitality Group, Inc —Rochester, NY
- $16 - $18 an hour
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
5d
Hotel Night Auditor
Spark by Hilton —Rochester, NY
- $18 - $20 an hour
- Part-time
- Microsoft Word
- Sales
- Basic math
Quick Apply
11d
Front Desk Agent: 7am- 3pm and 3pm-11pm
Schulte Hospitality Group —Victor, NY
- $17 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Night Auditor
Homewood Suites Rochester —Rochester, NY
- $17.50 - $18.50 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount

Discover related jobs

Based on your search for guest service agent jobs.

Guest Service Representative - Front Desk (Woodspring Suites)
J&P Hospitality Management, LLC —Rochester, NY
Reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. As the first point of contact at the front desk, the…
$16 - $18 an hour
Quick Apply
Guest Service Representative
Buffalo Lodging Associates, LLC —Rochester, NY
Must have valid drivers license, and acceptable driving history subject to company approval . Taking reservations from incoming callers while providing…
$16.50 - $18.00 an hour
Quick Apply
3d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
Reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. As the first point of contact at the front desk, the…
$16 - $18 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in rochester ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near rochester ny

Leasing Specialist / Agent

Conifer Realty LLC -
Rochester, NY

Quick Apply

Job Details

Full-time
$19 - $22 an hour

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Fair Housing Act
High school diploma or GED

Full Job Description

Description:

General Description

Under direction of the Community Manager, the Leasing Specialist is responsible for assisting in all operations of the leasing office. The Leasing Specialist should work to minimize vacancy, quickly lease apartments, meet all occupancy goals, promote good working resident and public relations, assure program compliance and perform clerical duties as required Leasing Specialist maybe required to direct maintenance personnel to ensure that property is maintained at all times in good physical condition.

Location

Andrews Terrace Apartments located at 125 Saint Paul St, Rochester NY

Schedule

40 hours per week
8:30 AM - 5:00 PM
Monday - Friday

Job Description

Adhere to all Company personnel directives as per the manual of policies and procedures.
Answer the telephone and convert prospect calls to appointments for a tour.
Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Ask them to complete and application and leave a deposit.
Coordinate all marketing of vacant units including required social media postings
Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents for the tax credit units. Must meet required deadlines for processing required paperwork for all recertifications.
Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate.
Collect rents and handle delinquent accounts in a timely and efficient manner
Receive and assist with processing residents’ service requests.
Perform move-in inspections and generate applicable work orders as required.
Perform clerical functions, data entry, organizing all filing, other tasks as needed.
Adhere to all appropriate Company accounting directives.
Prepare all reports as required and directed and meet required deadlines.
Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
Ensure that residents are provided with a clean, safe and well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model).
Work effectively with staff, residents, applicants and visitors.
Report accidents and emergency situations to the Community Manager immediately.
Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed.
Physical attendance at assigned work location during scheduled hours is essential.
Perform other job-related duties as assigned.
Work assigned hours as required and requested, which may include an occasional evening or a weekend day to meet prospective applicants in order to meet occupancy goals.

Experience

2+ years’ prior apartment leasing experience preferred.
Experience in Low Income Tax Credit (LIHTC), HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance needed.?
Yardi, Boston Poston or other property management software experience preferred.
Prior customer service experience helpful to interact with residents, visitors, team members.
Ability to keep accurate, organized files and records.
Data entry skills to enter data into system programs.
Math aptitude; understanding of debits, credits, basic accounting.
Bilingual (Spanish, other) helpful.

Education

Minimum High School diploma/GED equivalent required. Some college helpful.
Certifications COS, TCS desired or willing to obtain.

Requirements:

Strong oral and written communication skills.
Excellent customer service skills to interact with all employees, residents, visitors, local authorities/housing agencies.
Strong interpersonal communication skills.
Excellent organizational and time management skills to meet required deadlines.
Adaptable – able to multi-task and change projects as required.
Able to work independently as well as support a team.
Resourceful; problem solving skills with ability to resolve resident, prospective resident, personnel, vendor issues, that may include confidential financial qualifying issues for residency.
Proactive; eager to learn and take on new responsibilities.
Business Professional with excellent business judgment to handle day-to-day matters.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary range for this position is $19.00 - $22.00 an hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

APPLY TODAY via our website link: http://www.careersatconifer.com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team!

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Quick Apply

Refine Your Search

guest service agent jobs in rochester ny

Leasing Specialist / Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent

Guest Service Representative

Front Desk Agent

Hotel Front Desk Agent

Hotel Night Auditor

Front Desk Agent: 7am- 3pm and 3pm-11pm

Night Auditor

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in rochester ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected