Top 2 Hotel front desk clerk Jobs in Rochester Ny

Overnight Front Desk Clerk
Residence Inn by Marriott Rochester West —Rochester, NY
- $16.25 - $16.50 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
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4d
Evening Front Desk Clerk
Fairfield Inn by Marriott Webster —Webster, NY
- $16.00 - $16.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Opportunities for advancement
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Evening Front Desk Clerk
Fairfield Inn by Marriott Webster —Webster, NY
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Maintain a valid Driver’s License from the state which you…
$16.00 - $16.25 an hour
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Front Desk Manager
Red Roof Inn Grove City —Grove City, OH
The Front desk manager will be responsible for checking in and checking out guests, processing payments and overseeing the daily operation of the hotel.
$14 - $18 an hour
Quick Apply
9d
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$15 - $16 an hour
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Overnight Front Desk Clerk

Residence Inn by Marriott Rochester West
Rochester, NY

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Job Details

Full-time
$16.25 - $16.50 an hour
4 days ago

Benefits

Opportunities for advancement

Qualifications

Computer operation
Customer communication
Computer skills

Full Job Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Night Auditor/Overnight Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake-up calls.
Handle guest mail and messages.
Open and close shifts making cash drops as necessary.
Maintain market stock and coffee area as needed.
Finalize transactions completed during the day and process credit card transactions.
Prepare and print folios for departing guests.
Create, print, file and transmit required reports.
Compile daily sales figures and complete the Daily reports.
Complete End of Month procedures.
Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.
Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
Schedule shuttle runs for guests.
Perform laundry duties as needed.

Job Requirements

We are looking for a self-motivated Night Auditor/Overnight Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Solid organizational, time-management and prioritization skills
Exceptional customer service skills
Ability to multi-task in a fast-paced environment
Basic computer and administrative skills
Availability to work an overnight schedule

Benefits

As a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Compensation $16.25 - $16.50 per hour
Comprehensive benefit packages for full-time positions
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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hotel front desk clerk jobs in rochester ny

Overnight Front Desk Clerk

Evening Front Desk Clerk

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