Top 38 Hotel receptionist Jobs in Rock Hill Sc

Front Desk Attendant
Home2 Suites Rock Hill —Rock Hill, SC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
6d
Front Desk Agent
Hampton Inn Rock Hill —Rock Hill, SC
- $12 - $15 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
(Part-Time) Front Desk Agent
Comfort Inn At The Park Mill —Fort Mill, SC
- $13 - $14 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Employee discount
Quick Apply
Front Desk Agent 7AM-3PM
HMS Hotel of Richburg LLC —Richburg, SC
- Weekends as needed
- Communication skills
- Entry level
- Under 1 year
- Opportunities for advancement
Front Desk Agent
Comfort Inn At The Park Mill —Fort Mill, SC
- $13 a year
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Agent
Staybridge Suites Charlotte Ballantyne —Charlotte, NC
- Hotel
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
Quality Inn —Rock Hill, SC
- $10 - $12 an hour
- 8 hour shift
- Bilingual
- Hotel
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Front Desk Agent
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Hotel
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Hotel Front Desk Associate
Residence Inn Piper Glen —Charlotte, NC
- $16 - $17 an hour
- Part-time
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
Front Desk Agent
Hyatt Centric SouthPark Charlotte —Charlotte, NC
- $16 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent
MCR Hotels —Charlotte, NC
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - PT
Sonesta —Charlotte, NC
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
3d
Front Desk Agent 3pm-11pm
HMS Hotel of Richburg LLC —Richburg, SC
- Weekends as needed
- Communication skills
- Entry level
- Employee discount
Hotel Front Desk Agent
Doubletree by Hilton Charlotte City Center —Charlotte, NC
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Spa Coordinator
The Ballantyne, A Luxury Collection Hotel —Charlotte, NC
- Weekends as needed
- Maintenance
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent/ Guest Services Rep
Hilton Garden Inn Steele Creek —Charlotte, NC
- $13.50 - $16.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
11d
Front Desk Agent
Sonesta Charlotte Lower South End —Charlotte, NC
- $17 - $18 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
14d
Front Desk Agent
Sonesta —Charlotte, NC
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Night Audit
HMS Hotel of Richburg LLC —Richburg, SC
- Entry level
Front Desk Agent
Fairfield Inn and Suites —Charlotte, NC
- $14 - $16 an hour
- Weekends as needed
- Bilingual
- Hotel
- Organizational skills
- 401(k)
- 401(k) matching
Quick Apply
12d

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Front Desk Attendant

Home2 Suites Rock Hill
Rock Hill, SC

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Employee discount
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Job Summary:
The Front Desk Associate is the first point of contact for guests at the hotel, responsible for providing exceptional service during check-in, check-out, and throughout their stay. This role involves handling guest inquiries, processing reservations, and ensuring that all guest needs are met with efficiency and professionalism.

Key Responsibilities

Guest Service

Welcome guests upon arrival, ensuring a warm and friendly reception.
Perform check-in and check-out procedures accurately, efficiently, and in accordance with hotel policies.
Assist guests with reservations, room assignments, and any special requests to ensure a pleasant stay.
Provide guests with information about hotel amenities, services, and local attractions, offering recommendations as needed.
Address and resolve guest concerns or complaints promptly, escalating issues to the Front Desk Manager when necessary.

Front Desk Operations

Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Answer and direct incoming calls, taking reservations and handling guest inquiries with professionalism.
Manage room keys, ensuring they are issued, tracked, and returned securely.
Coordinate with housekeeping and maintenance departments to ensure rooms are clean, ready for occupancy, and that any guest requests are fulfilled.

Administrative Tasks

Maintain accurate records of guest information, reservations, and billing details in the property management system (PMS).
Balance and reconcile daily transactions, ensuring accuracy in cash handling and credit card processing.
Prepare and distribute guest folios at check-out, ensuring all charges are accurate and accounted for.
Assist in maintaining the cleanliness and organization of the front desk area, including stocking supplies and managing inventory.

Collaboration and Communication

Work closely with other departments, such as housekeeping and food and beverage, to ensure seamless service and guest satisfaction.
Communicate effectively with the Front Desk Manager and other team members regarding guest needs, special requests, and any operational issues.
Participate in team meetings and training sessions to stay updated on hotel policies, procedures, and promotions.
Support the front desk team during busy periods or when additional help is needed.

Security and Safety

Follow all security procedures, including verifying guest identities and maintaining key control.
Report any suspicious activities, safety hazards, or maintenance issues to hotel management immediately.
Ensure that guest privacy and confidentiality are maintained at all times.

Other duties as assigned to meet the needs of the property.

Qualifications:

High school diploma or equivalent.
Previous experience in a front desk, customer service, or hospitality role is preferred.
Strong communication and interpersonal skills, with a focus on guest service.
Proficiency in front desk software systems, including property management systems (PMS).
Ability to work independently and handle multiple tasks efficiently in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Physical ability to stand for extended periods and handle guest luggage if necessary.

Working Conditions:

Flexible working hours, including weekends and holidays.
May require working in shifts, including evenings and overnight.
Physical stamina is required for long periods of standing and interacting with guests.

Benefits:

Competitive salary.
Employee discounts on hotel stays.
Opportunities for career advancement within the hotel.

The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.

Crossroads Hospitality, LLC and its affiliates are Equal Opportunity/Affirmative Action Employers, and encourage women, minorities, individuals with disabilities, and protected veterans to apply.

Quick Apply

Refine Your Search

hotel receptionist jobs in rock hill sc

Front Desk Attendant

Front Desk Agent

(Part-Time) Front Desk Agent

Front Desk Agent 7AM-3PM

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent - PT

Front Desk Agent 3pm-11pm

Hotel Front Desk Agent

Spa Coordinator

Front Desk Agent/ Guest Services Rep

Front Desk Agent

Front Desk Agent

Front Desk Night Audit

Front Desk Agent

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