Top 25 It helpdesk Jobs in Rock Hill Sc

Helpdesk Technician I
CATAWBA INDIAN NATION —Rock Hill, SC
- $20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Research
- Paid holidays
- Health insurance
4d
Service Desk Analyst
All Lines Technology Inc —Rock Hill, SC
- Mid-level
- Windows
- 1 year
Quick Apply
4d
Helpdesk Associate
NTT DATA —Charlotte, NC
- $25 - $32 an hour
- Office
- Communication skills
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
IT Desktop Support
Axiom Technologies —Charlotte, NC
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst I
All Lines Technology —Rock Hill, SC
- Full-time
- Mid-level
- Windows
- 1 year
Quick Apply
4d
Associate Technician, IT Services
American Airlines —Charlotte, NC
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
3d
Part-Time IT Technician-Charlotte
TMSA Public Charter Schools —Charlotte, NC
- $18 - $25 an hour
- Full-time
- School experience
- Laboratory
- Classroom
Helpdesk Analyst
SolarWinds —Charlotte, NC
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Regional IT Tech Support Specialist
Border States Industries, Inc. —Charlotte, NC
- Hybrid work
- English
- Research
- Mid-level
- Health savings account
- Paid holidays
3d
Level I Desktop Support Technician
Nutramax Laboratories —Lancaster, SC
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Desktop Support Technician - CLT Airport
ESP Global Services Limited —Charlotte, NC
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Systems Engineer
All Lines Technology Inc —Charlotte, NC
- Classroom
- Mid-level
- Windows
Quick Apply
13d
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Charlotte, NC
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
End User Support
Morris-Jenkins —Charlotte, NC
- $45,000 - $55,000 a year
- Full-time
- Inventory management
- English
- 3 years
- Paid holidays
- Paid time off
IT Infrastructure Administrator
Nutramax Laboratories —Lancaster, SC
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
IT Systems Engineer
All Lines Technology —Charlotte, NC
- Full-time
- Classroom
- Mid-level
- Windows
Quick Apply
13d
IT Field Systems Technician I
IMA Financial Group —Charlotte, NC
- Inventory management
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Systems Engineer
Medical Manufacturing Technologies LLC —Charlotte, NC
- $92,600 - $120,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
3d
Field Support Technician
Ovation Workplace Services Inc —Charlotte, NC
- $45,000 - $49,000 a year
- Weekends as needed
- Clean driving record
- Computer Science
- Mid-level
Quick Apply

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Helpdesk Technician I

CATAWBA INDIAN NATION -
Rock Hill, SC

Apply Now

Job Details

Full-time
$20 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
Equipment troubleshooting
Windows
High school diploma or GED
Desktop (troubleshooting support)
Desktop applications
Productivity software

Full Job Description

Position Summary — The Helpdesk Technician I will serve as the first line of support for the tribal government and gaming commission. This role provides installation, maintenance, and support to internal and external users, offers basic end-user training, and maintains documentation and instruction manuals. The position requires strong interpersonal skills, technical proficiency in Microsoft Office and Windows operating systems, and the ability to troubleshoot and resolve common technical issues.

The Helpdesk Technician I works collaboratively, refers complex issues to senior staff, and maintains confidentiality and professionalism at all times. This position is responsible to and subject to the CIN Personnel Policies and Procedures Manual.

Essential Functions — An individual in this role must be able to perform the following functions with or without reasonable accommodation.

Install new IT software and hardware packages as instructed.
Provide technical assistance and basic training to end users.
Resolve user problems by identifying issues, researching solutions, and applying technical fixes.
Research technical problems and recommend upgrades, repairs, or replacements as necessary.
Refer more complex technical issues to senior technical staff and track issue resolution.
Maintain documentation and create instruction manuals.
Maintain strict confidentiality and professionalism.
Assist Gaming Device Technician and Gaming Auditors as needed.
Perform other duties as assigned.

Why Join Our Team

Make a meaningful impact serving Tribal members and the community.
Competitive salary and comprehensive benefits package including medical, dental, and vision coverage.
Generous paid time off and paid holidays.
Consistent weekday schedule supporting work-life balance.
Collaborative, mission-driven work environment.
Opportunities to participate in cultural and community events.

This position description is not an exhaustive listing of the expectations associated with the role and additional tasks may be assigned as needed by management. Changes to this document may only be made by a member of the Human Resources team. Catawba Indian Nation reserves the right to amend this job description.

Catawba Indian Nation exercises INDIAN PREFERENCE:

Tribal Government Positions

Native American (Indian) preference applies to this position pursuant to the Indian Self-Determination and Education Assistance Act, 25 U.S.C. § 5301 et seq.; the Indian Reorganization Act, 25 U.S.C. § 5116; and other applicable federal and tribal laws, consistent with the sovereign authority of the Catawba Indian Nation.

Gaming Commission Positions

Native American (Indian) preference applies to this position pursuant to the Indian Gaming Regulatory Act, 25 U.S.C. § 2701 et seq.; applicable regulations of the National Indian Gaming Commission at 25 CFR Chapter III; the Indian Reorganization Act, 25 U.S.C. § 5116; and other applicable federal and tribal laws, consistent with the sovereign authority of the Catawba Indian Nation.

Background checks and drug screening are requirements for employment.

Qualifications

Experience:

0–2 years of relevant technical support or customer service experience.

Education:

High school diploma or equivalent required.

Licenses & Certifications:

Must meet standards for a key gaming license. Successful completion of a Criminal Background Investigation as required by the National Indian Gaming Commission.

Knowledge, Skills, and Abilities

Technical knowledge of Microsoft Office, Windows operating systems, and basic PC usage.
Outstanding troubleshooting skills.
Ability to operate IT tools, components, and peripherals.
Ability to create and maintain documentation and user manuals.
Critical thinking, strong communication, and interpersonal skills.
Multitasking and time-management abilities.
Ability to maintain confidentiality and comply with Commission policies.

Work Environment & Physical Demands

Regular use of hands for IT tasks; reaching, bending for files and equipment access.
Frequent sitting; occasional standing, walking, climbing, balancing, stooping, kneeling, crouching, or crawling.
Occasionally lift and/or move up to 50 pounds.
Visual attention and mental concentration for significant periods.

Apply Now

Refine Your Search

it helpdesk jobs in rock hill sc

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