Top 15 Inside sales manager Jobs in Rock Island, Il

Strategic Account Manager
FCA Packaging —Davenport, IA
- From $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Success Manager/Stragetic Accounts Manager
FCA Packaging —Davenport, IA
- From $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
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1d
Account Manager - State Farm Agent Team Member
Gregg Hancock - State Farm Agent —Bettendorf, IA
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Account Manager - State Farm Agent Team Member
David Linder - State Farm Agent —DeWitt, IA
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply

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inside sales manager jobs near rock island, il

Strategic Account Manager

FCA Packaging -
Davenport, IA

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Job Details

Full-time
From $90,000 a year
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Interpersonal skills
Account development
Account management

Full Job Description

About the Role

We are looking for an experienced Strategic Account Manager to take ownership of a portfolio of established customers and help drive continued revenue growth. This role is ideal for someone who enjoys consultative selling, building long-term customer partnerships, and finding practical solutions to complex business needs.

Rather than focusing solely on transactional sales, you will become a key resource for your customers—learning how their operations work, understanding their challenges, identifying opportunities, and connecting them with the right products and services.

You will work closely with internal teams including Sales, Engineering, Operations, Pricing, and Customer Service to develop solutions, manage customer initiatives, and turn opportunities into successful programs.

This is primarily an inside/consultative account management position with up to 50% travel for customer meetings, business reviews, project support, and relationship development.

What You'll Do

Take ownership of an assigned customer portfolio and develop strategies to increase revenue, retention, and overall account value.
Build strong relationships with customer contacts and key decision makers across Purchasing, Engineering, Supply Chain, Operations, Plant Management, and executive leadership.
Learn each customer's business, manufacturing processes, operational challenges, and future objectives in order to identify opportunities for partnership and growth.
Identify and pursue opportunities for additional products, services, facilities, and packaging solutions within existing accounts.
Develop new opportunities through consultative conversations rather than transactional selling.
Work with Engineering, Pricing, Operations, Customer Service, and other internal partners to create quotes, proposals, and customized customer solutions.
Lead customer projects from the initial opportunity through implementation, keeping stakeholders aligned and ensuring commitments are met.
Conduct periodic customer reviews to evaluate performance, uncover additional needs, and strengthen strategic relationships.
Serve as a primary point of contact when customers have questions, concerns, or service issues, coordinating internally to reach timely solutions.
Monitor customer purchasing activity, industry developments, competitive activity, and market conditions to identify potential growth opportunities.
Maintain accurate account information, opportunity activity, forecasts, and sales pipeline data in company systems.
Partner with outside sales and company leadership to develop account strategies and execute revenue-growth initiatives.
Support the transition and launch of new customer programs, ensuring a smooth implementation and positive customer experience.
Identify opportunities to improve internal processes and customer service while contributing to broader continuous-improvement efforts.
Travel to customer locations and company facilities as needed, with travel potentially reaching 50%.

What We're Looking For

Education & Experience

Bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline preferred.
5+ years of experience in account management, inside sales, business development, strategic sales, or a similar customer-facing commercial role.
Experience working with manufacturing or industrial customers strongly preferred.
Background in packaging, industrial products, manufacturing, logistics, engineered products, or a related industry is a plus.
Demonstrated ability to grow existing accounts and develop relationships beyond a single customer contact.

Communication & Relationship Management

Strong written and verbal communication skills.
Comfortable communicating with both operational contacts and senior-level decision makers.
Able to understand customer needs, ask effective questions, and translate business challenges into solutions.
Strong negotiation, presentation, and relationship-building abilities.
Able to work effectively across multiple departments and keep customer priorities moving forward.

Technology

Proficiency with Microsoft Office, including Excel, Outlook, Teams, and PowerPoint.
Experience working with CRM systems and using them to manage customer activity, opportunities, forecasts, and sales pipelines.

How Success Will Be Measured

Success in this position will be reflected through:

Growth in revenue and profitability across assigned accounts
Strong customer retention and relationship development
Expansion of existing customer relationships through cross-selling and upselling
Generation of new opportunities within established accounts
Customer satisfaction and responsiveness
Consistent completion of customer business reviews
A healthy, accurately maintained sales pipeline and forecast
Successful execution and launch of customer projects

Why This Role Matters

The Strategic Account Manager plays an important role in connecting customer needs with the company's capabilities. The right person will not simply manage orders—they will understand the customer's business, uncover opportunities, coordinate internal resources, and help create solutions that lead to long-term partnerships and profitable growth.

Job Type: Full-time

Pay: From $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

inside sales manager jobs in rock island, il

Strategic Account Manager

Customer Success Manager/Stragetic Accounts Manager

Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

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