Top 9200 Jobs in Rockford, Il, 61109

Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Experimentation Analyst - AI Trainer
DataAnnotation —Rockford, IL
- $40 - $60 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Quality Control Inspector (2nd Shift)
Pyramid Molding Group —Rockford, IL
- From $21 an hour
- Full-time
- Mid-level
- Manufacturing
- 2 years
- Health savings account
- Health insurance
Quick Apply
9d
CDL A Local Driver
Dayton Freight —Rockford, IL
- $36.50 an hour
- Overtime
- Hazmat Endorsement
- Basic math
- DOT physical examination
- AD&D insurance
- Paid holidays
Automotive Technician
Grote Automotive —Cherry Valley, IL
- $25 - $52 an hour
- Full-time
- Dealership
- Mid-level
- US work authorization
- Tuition reimbursement
- Employee discount
Quick Apply
Quality Control Inspector
Professional Plastics —Loves Park, IL
- $28 - $34 an hour
- Full-time
- 5 years
- Ability to lift 50 pounds
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (IL)
Bankers Life —Rockford, IL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Juvenile Detention Officer
Winnebago County Department of Court Services —Rockford, IL
- From $54,215 a year
- Part-time
- Background check
- Spanish
- Pass drug screening
- Free parking
- Wellness program
Quick Apply
Non-CDL School Van Driver
Zum SF Inc. —Rockford, IL
- $21 an hour
- 8 hour shift
- Background check
- Clean driving record
- 3 years
- Health insurance
- Dental insurance
Security Guard - Daily Pay
GardaWorld Security Services US (IHE) —Rockford, IL
- $24 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
9d
Security Guard - Immediate Start!
GardaWorld Security Services US (IHE) —Rockford, IL
- $19 an hour
- 8 hour shift
- Background check
- Ability to walk for extended periods
- Military
- Paid holidays
- Disability insurance
9d
Security Agent - All Shifts
GardaWorld Security Services US (IHE) —Rockford, IL
- $24 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
9d
Housing Program Case Aide
NATIONAL YOUTH ADVOCATE PROGRAM —Rockford, IL
- $20 an hour
- Full-time
- Spanish
- Clean driving record
- Word processing
- Mileage reimbursement
- Paid holidays
Quick Apply
3d
Security Guard - Entry Level
GardaWorld Security Services US (IHE) —Belvidere, IL
- $19.06 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
9d
Security Agent - All Levels
GardaWorld Security Services US (IHE) —Belvidere, IL
- $19.06 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
9d
Supply Chain Specialist
Advanced Technology Services —Rockford, IL
- $47,323.47 - $60,522.54 a year
- Basic math
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
10d
Care Quality Specialist
Home Instead —Rockford, IL
- $22 - $24 an hour
- Weekends as needed
- Office
- Driver's License
- Driving
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Aaron Auto Glass Rockford —Rockford, IL
- $15 - $18 an hour
- Part-time
- 18 years or older
- Spanish
- 5 years
- Paid holidays
Quick Apply
Child Care Attendant
VASA Fitness —Rockford, IL
- $15 an hour
- Background check
- 18 years or older
- Children
- Employee assistance program
- 401(k) matching
Quick Apply
4d
Field Service Technician
ACCEL ENTERTAINMENT —Rockford, IL
- $18 - $30 an hour
- Weekends as needed
- Bar
- Computer literacy
- High school diploma or GED
- Fuel card
- Health savings account
Quick Apply
12d

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Jobs jobs near rockford, il, 61109

Field Service Support Specialist

Ipsen International Inc -
Cherry Valley, IL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Industrial equipment diagnostics
Electrical work
Industrial equipment troubleshooting
High school diploma or GED
Math
Troubleshooting electrical systems
Mechanical troubleshooting

Full Job Description

Description: Ipsen is a Drug Free Workplace

Why You'll Love Working With Us:

We believe great benefits shouldn't have to wait. That’s why we offer:

Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program

Position Summary

The Technical Support Specialist is responsible for providing technical support for all Ipsen Furnace customers. This position is responsible for troubleshooting issues and assisting Field Service Engineers and Ipsen customers with mechanical, software, and hardware failures, and user related questions. The Technical Support Specialist must exercise good judgment and technical heat treating furnaces expertise to determine the source of the problem and the most appropriate way to resolve.

This is a highly specialized industrial equipment role supporting vacuum heat treating furnaces, you will be diagnosing complex vacuum furnace mechanical and electrical failures.

Essential Duties and Responsibilities

Serve as the primary contact for technical support related questions/actions coming from the field by either service personnel or direct from customers.
Manages incoming calls, often at times outside standard office hours, and ensures timely follow up response through conclusion of issues is priority to ensure customer satisfaction.
Take ownership of support requests seeing them through to resolution.
Utilize troubleshooting guides, bulletins, and other information to assist with resolving issues.
Complete detailed reports listing technical assistance requests creating documentation to assist internal staff and customers to better understand troubleshooting of products and features via CRM and other programs.
Prioritize and manage multiple priorities at one time, while quickly determining if issues are more complex and escalate as appropriate.
Assist sales department with technical questions and requests in a prompt and professional manner.
Generate sales leads and revenue through upgrades, support sales with new ideas.
Represents Ipsen Customer Service relative to parts sales, service agreement or requirements.
Clearly communicates with Regional Service Managers / Sales Engineers to inform them of possible service needs in their region.
Assists with training of internal employees (Customer Service and Field Service team) as well as external customers during Ipsen U programs.

Requirements:

Education and/or Experience

High School Diploma or equivalent required coupled with formal post HS training, course work, certifications and/or apprenticeship training. Associates or Bachelor's degree in a technical field strongly preferred.
4 + years related technical experience required.
Experience with troubleshooting, repair, and maintenance practices of vacuum furnace heat treating equipment preferred.

Knowledge, Skills, and Abilities

Ability to keep a professional attitude and demeanor when working with customers, either on the phone or in the field.
Ability to understand and troubleshoot vacuum furnaces issues relating to mechanical and electrical faults.
Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward thinking and customer-first attitude.
Possess experience working with robust CRM systems (EX: Sales Force Service Cloud) preferred.
Ability to use MS Office suite of programs (Excel, Word, Outlook, etc.).
Ability to speak clearly & confidently about Ipsen vacuum furnaces, repair recommendations, and interact with technical customers via email, phone, or via chat functions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires the ability to function as a team member and contribute to group goals.

Physical/Mental/Environmental Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and use hands and finger dexterity.
Occasionally required to stand, walk, reach with hands and arms.
Regularly requires close vision, hearing and talking.
Exposure to moderate noise level.
Requires the ability to maintain mental alertness outside of standard working hours.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exact compensation may vary based on skills, experience, and location.

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers

Apply Now

Refine Your Search

jobs in rockford, il, 61109

Field Service Support Specialist

Experimentation Analyst - AI Trainer

Quality Control Inspector (2nd Shift)

CDL A Local Driver

Automotive Technician

Quality Control Inspector

Entry Level Insurance Sales Agent - Hybrid Remote (IL)

Juvenile Detention Officer

Non-CDL School Van Driver

Security Guard - Daily Pay

Security Guard - Immediate Start!

Security Agent - All Shifts

Housing Program Case Aide

Security Guard - Entry Level

Security Agent - All Levels

Supply Chain Specialist

Care Quality Specialist

Customer Service Representative

Child Care Attendant

Field Service Technician

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