Top 69 Banking Jobs in Rockford, Il

Member Service Representative
GreenState Credit Union —Rockford, IL
- $19.47 - $22.76 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
11d
Customer Service Representative
QPS Employment Group —Rockford, IL
- $40,560 a year
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Universal Banker/Teller I
First Mid —Rockford, IL
- $17.50 - $19.62 an hour
- Office
- High school diploma or GED
- Entry level
- Health savings account
- Employee stock purchase plan
Quick Apply
12d
Personal Banker
First Mid —Beloit, WI
- $20.43 - $25.57 an hour
- Mid-level
- Office
- 3 years
- Health savings account
- Employee stock purchase plan
Quick Apply
1d
Part Time (20 Hours) Associate Banker, Loves Park Branch, Loves Park, IL
JPMorganChase —Loves Park, IL
- $20.00 - $24.66 an hour
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
16h
Teller Lead
PNC Financial Services Group —Rockford, IL
- $37,500 - $62,500 a year
- Full-time
- Mid-level
- Office
- Team management
- Wellness program
- Health savings account
Universal Member Service Representative
Rock Valley Credit Union —Machesney Park, IL
- $17 - $19 an hour
- Full-time
- Math
- Communication skills
- Teaching
- Health savings account
- Paid holidays
4d
Regional Banker/Teller
PNC Financial Services Group —Rockford, IL
- $33,750 - $56,250 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
Teller
Foresight Bank —Rockford, IL
- $34,662 - $52,099 a year
- Full-time
- Word processing
- Office
- High school diploma or GED
Quick Apply
Full Time Teller - Rockford, IL
Wintrust Financial Corporation —Rockford, IL
- $19 - $21 an hour
- Full-time
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Employee stock purchase plan
Associate Banker
BMO Financial Group —Beloit, WI
- $41,714 - $50,000 a year
- Full-time
- Inventory management
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
Part Time (30 Hours) Associate Banker, Roscoe Branch, Roscoe, IL
JPMorganChase —Roscoe, IL
- $20.00 - $24.66 an hour
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
13d
Teller Lead
Foresight Bank —Rockford, IL
- $52,839 - $79,259 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Retail Personal Banker I - Rockford, IL
Fifth Third Bank —Rockford, IL
- $43,680 - $69,900 a year
- Full-time
- Office
- Math
- Travel
10d
Member Solutions Expert
MembersAlliance Credit Union —Rockford, IL
- $18 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
5d
Personal Banker I - Rockford, IL
Fifth Third Bank —Rockford, IL
- $43,680 - $69,900 a year
- Full-time
- Office
- Math
- Travel
Personal Banker
PNC Financial Services Group —Belvidere, IL
- $41,250 - $68,750 a year
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
12d
Personal Banker
Foresight Bank —Machesney Park, IL
- $45,864 - $98,796 a year
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
1d
Lending Specialist
Rock Valley Credit Union —Machesney Park, IL
- $22 - $24 an hour
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- Math
- Paid holidays
- Disability insurance
12d
Part time Teller
PNC Financial Services Group —Belvidere, IL
- $14.42 - $24.04 an hour
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account

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Member Service Representative

GreenState Credit Union -
Rockford, IL

Apply Now

Job Details

Full-time
$19.47 - $22.76 an hour
11 days ago

Qualifications

Customer relationship building
Handling large sums of money
Word processing
Spreadsheets
Client rapport building
High school diploma or GED
Financial records management
Desktop applications
Productivity software
Guest rapport building
Client interaction via phone calls

Full Job Description

GreenState Credit Union

Member Service Representative

US-IL-Rockford

Job ID: 2026-4755
# of Openings: 1
Category: Retail
GreenState Credit Union

Overview

POSITION SUMMARY:

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Hours:

Monday - Friday 8:30am to 5:15pm

Rotating Saturdays 8:30am- 12:15pm up to 3 a month

Pay range for this hourly position is $19.47 - $22.76/hr with a monthly incentive opportunity and a progressive benefits package.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.
Makes weekly outbound service calls to members.
Answers member questions or refer members to appropriate departments or supervisors.
Assists with member account discrepancies, statement problems, complaints and escalates as necessary.
Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.
Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
Maintains a satisfactory balancing record.
Educates members and staff of the features and benefits of all our products and services.
Refers products and services that benefit members to achieve team goals.
Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.
Processes mail and night deposit transactions.
Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.
Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.
Complete daily work including balancing and reconciliation of drawer offages.
Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .
Assists in security procedures. Has access to and is accountable for office keys and combinations.
Balances, maintains, and corrects the coin machine and cash recyclers.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Qualifications

JOB REQUIREMENTS:

Interpersonal skills to represent the Credit Union in a positive way.
High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty.
Thorough knowledge of deposit products and regulations.
Accuracy in the handling of cash, recording daily transactions, and attention to detail.
Good telephone manners and techniques.
Ability to work with minimal direction and exercise sound judgment.
Member account problem-solving skills.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Ability to develop and maintain effective working relationships as a cohesive team.
High school diploma or the equivalent (i.e. GED).
Cash handling, sales, and customer service experience desired.
Must be bondable.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.

Reporting Relationship
Reports to the Manager Retail Branch as assigned.

Supervisory Responsibilities
This position is not responsible for supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID

PI286451988

Apply Now

Refine Your Search

banking jobs in rockford, il

Member Service Representative

Customer Service Representative

Universal Banker/Teller I

Personal Banker

Part Time (20 Hours) Associate Banker, Loves Park Branch, Loves Park, IL

Teller Lead

Universal Member Service Representative

Regional Banker/Teller

Teller

Full Time Teller - Rockford, IL

Associate Banker

Part Time (30 Hours) Associate Banker, Roscoe Branch, Roscoe, IL

Teller Lead

Retail Personal Banker I - Rockford, IL

Member Solutions Expert

Personal Banker I - Rockford, IL

Personal Banker

Personal Banker

Lending Specialist

Part time Teller

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