Top 90 Customer advocate Jobs in Rockford, Il

Client Care Advisor
Home Instead —Rockford, IL
- $50,000 - $55,000 a year
- Weekends as needed
- Background check
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Health Service Specialist -(2nd shift)
Rosecrance Inc. —Rockford, IL
- $18.43 an hour
- Overtime
- Vital signs
- High school diploma or GED
- Clinic
- Wellness program
- AD&D insurance
Quick Apply
Health Service Specialist-(1st shift)
Rosecrance Inc. —Rockford, IL
- $18.43 an hour
- Overtime
- Vital signs
- High school diploma or GED
- Clinic
- Wellness program
- AD&D insurance
Quick Apply
Cafe Associate
Sam's Club —Rockford, IL
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Brand Ambassador
Sandpiper Productions —Rockford, IL
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Family Support Specialist
NAMI Northern Illinois —Rockford, IL
- From $20 an hour
- Part-time
- Background check
- Microsoft Excel
- HIPAA
- Mileage reimbursement
- 401(k)
Quick Apply
Produce Associate
Sam's Club —Rockford, IL
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Xfinity Retail Service Associate
Comcast Corporation —Rockford, IL
- $15.63 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Entry level
8d
Transportation Security Officer
US Transportation Security Administration —Rockford, IL
- $45,538 - $63,546 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Full-Time Customer Support Agent
Acculynx —Beloit, WI
- Full-time
- Office
- Ability to sit for extended periods
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Baker and Packager Associate
Sam's Club —Rockford, IL
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solutions —Rockford, IL
- $19 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Quick Apply
2d
(USA) Cake Decorator
Sam's Club —Rockford, IL
- $20 - $28 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Sales Advocate
ONE OUTSOURCING —Rockford, IL
- Part-time
- Basic math
- English
- Communication skills
Quick Apply
Outreach Worker PATH (Projects for Assistance in Transition from Homelessness)
Rosecrance Inc. —Rockford, IL
- $18.43 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Bachelor's degree
- Wellness program
- AD&D insurance
Quick Apply
7d
Customer Acquisition Specialist (Energy & Business Solutions)
Vivid Dynamics USA —Rockford, IL
- $59,777.50 - $101,990.10 a year
- Contract
- Residential
- In-person
- Outdoor work
- Relocation assistance
- Flexible schedule
Quick Apply
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Rockford, IL
- $18 - $26 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Project Coordinator
Quest Global —Rockford, IL
- $24 - $27 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Manager, Care Management
Humana —Rockford, IL
- $86,300 - $118,700 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Mileage reimbursement
- Paid parental leave
Retail Training Specialist
BANK FIRST —Beloit, WI
- Customer service
- Office
- Travel
- Opportunities for advancement
Quick Apply

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customer advocate jobs near rockford, il

Client Care Advisor

Home Instead
Rockford, IL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Customer relationship building
Client inquiry handling
Social work
Lead Conversion
Driver's License
Attention to detail
Driving
Older adults
Client services
Sales management systems proficiency
Lead Tracking
CRM system proficiency
Care coordination
Solution selling approach
Consultative selling

Full Job Description

Every day, families reach out to us in some of the most stressful moments of their lives. They need someone warm, knowledgeable, and trustworthy to guide them toward the right care for their loved one. That's you. At Home Instead, the Client Care Advisor is one of the most important roles we have — you are the face of our mission from the very first call.

The Role

As a Client Care Advisor, you'll conduct Care Consultations, develop personalized care plans, lead Care Pro introductions, and conduct quality assurance visits — all while serving as a steadfast advocate for clients and their families throughout their care journey.

What You'll Do

Respond to incoming inquiries and conduct compassionate, consultative Care Consultations.
Develop individualized care plans and convert consultations into active care starts.
Lead Care Pro introductions and conduct ongoing quality assurance visits.
Maintain consistent communication with clients and families throughout the care relationship.
Document all touchpoints accurately in WellSky and update care plans as needs evolve.

What We're Looking For

Experience in client services, healthcare, senior care, or social work.
Natural relationship-builder with strong listening and communication skills.
Consultative approach — you know how to guide and connect, not just pitch.
Organized and detail-oriented with the ability to manage multiple clients at once.
Valid driver's license and willingness to travel to client homes.

What We Offer

Competitive salary based on experience.
Company vehicle.
Medical, Dental & Vision Insurance.
401K with company match after 30 days.
PTO & Paid Holidays.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Application Question(s):

This position requires a on-call schedule with rotating nights and weekends. Is that something you are willing to commit to?

Experience:

consultative selling: 1 year (Required)
Salesforce or other CRM: 1 year (Required)
customer lead management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in rockford, il

Client Care Advisor

Health Service Specialist -(2nd shift)

Health Service Specialist-(1st shift)

Cafe Associate

Brand Ambassador

Family Support Specialist

Produce Associate

Xfinity Retail Service Associate

Transportation Security Officer

Full-Time Customer Support Agent

Baker and Packager Associate

Hospital Based Bilingual Patient Advocate

(USA) Cake Decorator

Sales Advocate

Outreach Worker PATH (Projects for Assistance in Transition from Homelessness)

Customer Acquisition Specialist (Energy & Business Solutions)

Prepared Meals and Rotisserie Chicken Associate

Project Coordinator

Manager, Care Management

Retail Training Specialist

I want to receive the latest job alert for customer advocate in rockford, il

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