Top 23 Customer experience analyst Jobs in Rockford, Il

Supply Chain Analyst/Strategist
IMI plc —Machesney Park, IL
- $85,000 - $95,000 a year
- Full-time
- Oracle
- 3 years
- Finance
- Health savings account
- Employee stock purchase plan
Validation Analyst 1
PCI Pharma Services —Rockford, IL
- $19.96 - $22.46 an hour
- Overtime
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Supply Chain Analyst/Strategist
IMI Plc - Legacy Precision —Machesney Park, IL
- $85,000 - $95,000 a year
- Full-time
- Oracle
- 3 years
- Finance
- Health savings account
- Employee stock purchase plan
Marketing and Communications Sr Analyst
DAVITA —Rockford, IL
- $62,000 - $95,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Health insurance
- 401(k) matching
21h
Sr. Financial Analyst
PCI Pharma Services —Rockford, IL
- $77,600 - $87,300 a year
- Overtime
- Computer literacy
- Basic math
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Financial Analyst
Constellation Energy Generation, LLC. —Byron, IL
- $86,400 - $129,600 a year
- Extended hours
- Microsoft Excel
- CPA
- Office
- Wellness program
- Employee stock purchase plan
Buyer Analyst
SupplyCore —Rockford, IL
- $51,000 - $73,700 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Wellness program
Quick Apply
2d
Engineer II, Product Designer/Checking Analyst (Hybrid)
Collins Aerospace —Rockford, IL
- $68,900 - $131,100 a year
- Full-time
- Mid-level
- Office
- 2 years
- Paid holidays
- Loan repayment program
1d
Quality Analyst
International Flavors & Fragrances —Beloit, WI
- Full-time
- Background check
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
Senior Finance System Analyst, Workday - Remote
Mercy Health System Corporation —Rockford, IL
- $108,633.91 - $168,382.56 a year
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
Government Proposal Financial Analyst (Senior and Level II)
MPC Products Corporation (Woodward MPC, Inc.) —Loves Park, IL
- $72,000 - $110,000 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Paid parental leave
- AD&D insurance
Quick Apply
Power Quality Engineer/Analyst, Medical Imaging Systems
JMI Recruiting Services —United States
- $80,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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customer experience analyst jobs near rockford, il

Supply Chain Analyst/Strategist

IMI plc -
Machesney Park, IL

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Job Details

Full-time
$85,000 - $95,000 a year

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Health insurance
Paid time off
Adoption assistance
Parental leave
Life insurance
Pet insurance

Qualifications

Performance dashboard reports
Project reporting
Data integrity assurance
Supplier performance analysis
Leading supply chain efficiency improvement projects
Performance improvement leadership
Data visualization software proficiency
Oracle
Bachelor's degree in finance
SAP
Bachelor's degree in business
Metrics Reporting
3 years
Finance
Data integrity and documentation
Analysis skills
Vendor compliance management
Business intelligence tools
Bachelor's degree in engineering
Supply chain management solutions (enterprise solutions)
Sales and operations planning (S&OP)
Epicor ERP
Compliance documentation
Organizational skills
Infor
Management reporting
Process improvement planning
Data accuracy checks
Implementation of strategic initiatives
Senior level

Full Job Description

Area

Operations

Work type

Full Time

Sector

Industrial Automation

Work Environment

On-site

Reference

IPE-702547

Location

Machesney Park, Illinois, United States

IMI plc

At IMI, we’re not just creating solutions; we’re building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow.

Here, you can make a real difference – solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you’ll help create solutions the world depends on.
But it’s not just about the work – it’s about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward.

We believe in nurturing your wellbeing, too, with strong benefits and flexible policies that help you succeed. At IMI, you’ll find a supportive, collaborative and inclusive environment where you can truly thrive.

Role Overview:

The Supply Chain Analyst/Strategist is responsible for the execution, reporting, and operationalization of established supply chain metrics, processes, and improvement initiatives at the site level. This role ensures accurate, timely reporting of key performance indicators such as Inventory, PPV, and supplier performance, leads the execution and cadence of the internal S&OP process, manages supply chain improvement projects, oversees supplier compliance administration, and ensures system and master data accuracy. The Strategist translates existing strategies and metrics into disciplined execution and actionable insight.

Work Environment: Machesney Park, IL Onsite M-F

Key Responsibilities:

Execute and maintain site‑level supply chain KPI reporting (inventory, PPV, supplier OTD, lead times, service levels, shortages) in alignment with established definitions and standards.
Ensure accuracy, consistency, and timeliness of reporting; analyze results to identify trends, risks, and execution gaps, and recommend corrective actions.
Prepare weekly and monthly dashboards, scorecards, and materials for site and leadership reviews; track actions and escalate risks as needed.
Coordinate and execute the site’s internal S&OP process in accordance with the defined framework and cadence.
Collect, consolidate, and validate S&OP inputs across Sales, Customer Service, Operations, Procurement, and Finance; highlight demand, supply, capacity, and inventory misalignment.
Lead and support approved supply chain improvement initiatives (e.g., inventory optimization, PPV reduction, lead‑time and supplier performance improvements) using structured project management methods.
Track project progress, benefits, and risks; ensure sustained improvements are embedded into standard work.
Administer supplier compliance requirements, including onboarding documentation, certifications, agreements, and ongoing record maintenance.
Prepare supplier performance data and scorecards to support reviews and corrective action discussions.
Maintain accurate supply chain master data in ERP and planning systems; identify and resolve data issues impacting MRP, inventory, service, or cost in collaboration with cross‑functional partners.

Critical Competencies for Success:

Bachelor’s degree in Supply Chain, Business, Engineering, Finance, or related field or equivalent experience.
3 plus years of experience in supply chain operations, planning, procurement, or analytics (manufacturing environment preferred).
Strong analytical and reporting skills with attention to detail and data accuracy.
Advanced Excel capability; experience supporting Power BI or similar tools preferred.
Experience working within ERP systems (SAP, Microsoft Dynamics, Oracle, Infor, Epicor, etc.).
Strong organizational skills with the ability to manage multiple priorities and projects.
Effective communicator across cross-functional and operational teams.
Ability to present data to leadership
Execution-focused mindset with strong follow-through
Focus on data integrity and accuracy
Problem solver, proactive, self starter

Pay range: $85k - $95k

Within this range, individual pay is determined based on skills, experience, and qualifications relative to the job requirements. Base pay information is aligned with market location and may be subject to prevailing wage laws, if applicable.

The employer will not sponsor applicants for work Visas now or in the future for this position. The employer will not provide relocation assistance for this position.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.

See below for a general overview of our amazing perks and benefits:

Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
Best-in-class 401K plan with zero vesting and up to 6% contribution matching
14-week maternity leave at full pay (Adoption benefits are equivalent)
4-week paternity leave at full pay (Adoption benefits are equivalent)
Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
PTO, encompassing inclusive holidays
Career Development opportunities (IMI’s ‘Catalyst’ Program)
Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
Mental Health and wellness programs to support you and your family
Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
Free financial advisors, webinars, and classes through Charles Schwab
Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

By submitting your application, you consent to the processing of your personal data in line with IMI’s policies. For information about how IMI processes candidates’ data, please see the Candidate Privacy Notice at www.imiplc.com/candidate-privacy-notice, available in multiple local languages.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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Refine Your Search

customer experience analyst jobs in rockford, il

Supply Chain Analyst/Strategist

Validation Analyst 1

Supply Chain Analyst/Strategist

Marketing and Communications Sr Analyst

Sr. Financial Analyst

Senior Financial Analyst

Buyer Analyst

Engineer II, Product Designer/Checking Analyst (Hybrid)

Quality Analyst

Senior Finance System Analyst, Workday - Remote

Government Proposal Financial Analyst (Senior and Level II)

Power Quality Engineer/Analyst, Medical Imaging Systems

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