Top 55 program assistant Jobs in rockford, il

Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Peer Support Specialist - PRN
Rosecrance Inc. —Rockford, IL
- $18.43 - $20.25 an hour
- Part-time
- Outpatient
- High school diploma or GED
- Driver's License
- Wellness program
- AD&D insurance
Quick Apply
Peer Support Specialist - PT
Rosecrance Inc. —Rockford, IL
- $18.43 - $20.25 an hour
- Part-time
- Outpatient
- High school diploma or GED
- Driver's License
- Wellness program
- AD&D insurance
Quick Apply
Dispatch Support Specialist
QXO (formerly R & D Thiel) —Belvidere, IL
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- No background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Front Office Assistant
OSF HealthCare —Rockford, IL
- $17.66 - $19.63 an hour
- Full-time
- High school diploma or GED
- Typing
- In-person
2d
Administrative Assistant
Mercy Health System Corporation —Rockford, IL
- $22.28 - $33.43 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
9d
Youth Sports Program Assistant
ROCKFORD PARK DISTRICT —Rockford, IL
- From $15 an hour
- Weekends as needed
- 16+ years old
- Computer skills
- Leadership
Quick Apply
Executive Office Coordinator and Assistant to the CEO
UW Health —Rockford, IL
- $53,934 - $78,208 a year
- Overtime
- Hospital
- Mid-level
- Business Administration
- Disability insurance
- Health insurance
School Communications and Operations Support Specialist
St. Moritz Security Services —Rockford, IL
- $20 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant
The Salvation Army Central Territory —Rockford, IL
- $15.75 - $18.90 an hour
- Microsoft Excel
- Management
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
1d
Assistant Site Coordinator
Boys & Girls Club of Rockford —Rockford, IL
- $18 - $19 an hour
- Part-time
- Management
- Ability to walk for extended periods
- Computer literacy
- Paid time off
Quick Apply
Procurement Project Coordinator [Remote]
Quest Global —Rockford, IL
- $28.84 - $31.25 an hour
- Temporary
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
1d
Direct Support Specialist
MILESTONE INC —Loves Park, IL
- $20 - $21 an hour
- Overtime
- 18 years or older
- High school diploma or GED
- Entry level
Quick Apply
Peer Support/Engagement Specialist - Part Time
DuPage County Health Department —Illinois
- $16.26 an hour
- Part-time
- Adults
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
Medical Office Assistant Cardiovascular Institute
OSF HealthCare —Rockford, IL
- $18.85 - $21.21 an hour
- Full-time
- High school diploma or GED
- CNA
- Medical terminology
5h
Medical Assistant For Psychiatrist Office
Montes Psychiatric Center, P.C. —Rockford, IL
- $19 - $21 an hour
- Full-time
- Spanish
- Psychiatry
- Writing skills
- Free parking
- Paid training
Quick Apply
8d
Medical Office Assistant Flex Cardiovascular Institute
OSF HealthCare —Rockford, IL
- $18.85 - $21.21 an hour
- Full-time
- High school diploma or GED
- CNA
- Medical terminology
5h
PROGRAM SERVICES COORDINATOR
Goldie B Floberg Center For Children —Rockford, IL
- $20 an hour
- Weekends as needed
- Hybrid work
- Working with individuals with developmental disabilities
- Office
- High school diploma or GED
- Flexible schedule
GAMBLING PEER SUPPORT SPECIALIST
Remedies Renewing Lives —Rockford, IL
- $20.00 - $23.92 an hour
- Weekends as needed
- Addiction Medicine
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
3d
Extension Program Coordinator (Marketing) - University of Illinois Extension
University of Illinois Urbana-Champaign —Rockford, IL
- $43,000 a year
- Weekends as needed
- High school
- Marketing
- Mid-level
- Health insurance
- Dental insurance
6d

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Field Service Support Specialist

Ipsen International Inc -
Cherry Valley, IL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Email customer support
Microsoft Outlook
Industrial equipment diagnostics
Electrical work
Industrial equipment troubleshooting
High school diploma or GED
Math
Troubleshooting electrical systems
Mechanical troubleshooting

Full Job Description

Description: Ipsen is a Drug Free Workplace

Why You'll Love Working With Us:

We believe great benefits shouldn't have to wait. That’s why we offer:

Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program

Position Summary

The Technical Support Specialist is responsible for providing technical support for all Ipsen Furnace customers. This position is responsible for troubleshooting issues and assisting Field Service Engineers and Ipsen customers with mechanical, software, and hardware failures, and user related questions. The Technical Support Specialist must exercise good judgment and technical heat treating furnaces expertise to determine the source of the problem and the most appropriate way to resolve.

This is a highly specialized industrial equipment role supporting vacuum heat treating furnaces, you will be diagnosing complex vacuum furnace mechanical and electrical failures.

Essential Duties and Responsibilities

Serve as the primary contact for technical support related questions/actions coming from the field by either service personnel or direct from customers.
Manages incoming calls, often at times outside standard office hours, and ensures timely follow up response through conclusion of issues is priority to ensure customer satisfaction.
Take ownership of support requests seeing them through to resolution.
Utilize troubleshooting guides, bulletins, and other information to assist with resolving issues.
Complete detailed reports listing technical assistance requests creating documentation to assist internal staff and customers to better understand troubleshooting of products and features via CRM and other programs.
Prioritize and manage multiple priorities at one time, while quickly determining if issues are more complex and escalate as appropriate.
Assist sales department with technical questions and requests in a prompt and professional manner.
Generate sales leads and revenue through upgrades, support sales with new ideas.
Represents Ipsen Customer Service relative to parts sales, service agreement or requirements.
Clearly communicates with Regional Service Managers / Sales Engineers to inform them of possible service needs in their region.
Assists with training of internal employees (Customer Service and Field Service team) as well as external customers during Ipsen U programs.

Requirements:

Education and/or Experience

High School Diploma or equivalent required coupled with formal post HS training, course work, certifications and/or apprenticeship training. Associates or Bachelor's degree in a technical field strongly preferred.
4 + years related technical experience required.
Experience with troubleshooting, repair, and maintenance practices of vacuum furnace heat treating equipment preferred.

Knowledge, Skills, and Abilities

Ability to keep a professional attitude and demeanor when working with customers, either on the phone or in the field.
Ability to understand and troubleshoot vacuum furnaces issues relating to mechanical and electrical faults.
Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward thinking and customer-first attitude.
Possess experience working with robust CRM systems (EX: Sales Force Service Cloud) preferred.
Ability to use MS Office suite of programs (Excel, Word, Outlook, etc.).
Ability to speak clearly & confidently about Ipsen vacuum furnaces, repair recommendations, and interact with technical customers via email, phone, or via chat functions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Requires the ability to function as a team member and contribute to group goals.

Physical/Mental/Environmental Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and use hands and finger dexterity.
Occasionally required to stand, walk, reach with hands and arms.
Regularly requires close vision, hearing and talking.
Exposure to moderate noise level.
Requires the ability to maintain mental alertness outside of standard working hours.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exact compensation may vary based on skills, experience, and location.

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers

Apply Now

Refine Your Search

program assistant jobs in rockford, il

Field Service Support Specialist

Peer Support Specialist - PRN

Peer Support Specialist - PT

Dispatch Support Specialist

Front Office Assistant

Administrative Assistant

Youth Sports Program Assistant

Executive Office Coordinator and Assistant to the CEO

School Communications and Operations Support Specialist

Administrative Assistant

Assistant Site Coordinator

Procurement Project Coordinator [Remote]

Direct Support Specialist

Peer Support/Engagement Specialist - Part Time

Medical Office Assistant Cardiovascular Institute

Medical Assistant For Psychiatrist Office

Medical Office Assistant Flex Cardiovascular Institute

PROGRAM SERVICES COORDINATOR

GAMBLING PEER SUPPORT SPECIALIST

Extension Program Coordinator (Marketing) - University of Illinois Extension

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