The Pre-Apprenticeship Case Manager will provide individualized and person-centered support services to program participants in the Clean Energy Pre-Apprenticeship Trade Program. The Case Manager will use identifiable strengths and resources to work with youth and adult students to complete training and transition students into trade occupations.
Responsibilities & Essential Functions:
Participant Management
-
Recruit students for the Pre-apprenticeship program.
-
Responsible for student support beginning with assessment during intake and continuing through training and employment transition.
-
Develop and monitor (through case management meetings) individualized service plans by establishing appropriate goals and objectives for each student.
-
Responsible for job development activities with students including resume building, mock interviews, and assisting with completing apprenticeship applications.
-
Create, coordinate and ensure students have access to appropriate supportive services such as transportation, childcare, jobs and other services, by reports or referrals.
-
Host make-up sessions, tutoring, or post-assessment retakes for students as needed.
-
Conduct the required post-program proactive follow-up of graduates.
-
Maintain a professional level of confidentiality in all work-related activities.
-
Communicate effectively and efficiently with students and staff.
Community Partnerships
-
Work with contractors, U.S. DOL-registered apprenticeship programs, DCEO-funded Energy Transition Navigators, and other partners to ensure the timely and successful transition of program graduates.
Administrative
- Ensure case management data entry is current and accurate and documents student activity and/or circumstances in accurate and timely manner.
-
Implement student support services, participant progress reports, action plans, monitoring attendance and academic performance.
The above list of responsibilities is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities or duties required. Employees are expected to perform other duties as assigned.
Environment:
The work is conducted at the Goodwill Administration and Mission Building with travel to various locations. Hours are primarily daytime hours, but on occasion, can include evening and/or weekend hours. Work is primarily performed in a professional office environment, which is generally climate-controlled but may involve exposure to typical office noise such as phones, printers, and conversations. The role involves computer-based tasks, meetings, and collaboration with colleagues, as well as occasional lifting of office and program supplies and moving between workspaces.
Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by the employee's supervisor. Requirements are representative of the minimum levels of knowledge, skills, and/or abilities to perform this job successfully. The incumbent will possess the abilities or aptitude to perform each duty proficiently. All requirements are subject to possible modification to reasonably accommodate persons with disabilities. Goodwill may exclude individuals who represent a direct threat or significant risk to the health and safety of themselves or other employees.
Goodwill of Northern Illinois is an equal opportunity employer.
This document does not create an employment contract, implied or otherwise. The employment relationship is at will.
Qualifications & Basic Job Requirements:
-
A combination of education and relevant work experience that aligns with the duties of this position.
- Functional use of Microsoft and Google applications such as Word, Excel, and Outlook.
-
Knowledge of community resources and case management standards.
-
Ability to assess the needs of individuals with barriers.
-
Ability to work independently.
-
Ability to collaborate and cultivate community resources.
-
Ability to travel to locations within Goodwill’s territory on a regular schedule. Driver’s license and proof of auto insurance required.
