Top 5 Desktop support technician Jobs in Rockford, Mi

Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
- Email
- Microsoft Outlook
- Windows
- SharePoint
- Paid time off
- Cell phone reimbursement
IT Support Technician
TGW Systems Inc —Grand Rapids, MI
- Full-time
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
IT Helpdesk Technician
M&K Truck Centers —Wyoming, MI
- $45,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Travel
- Employee stock ownership plan
Quick Apply
4d

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Technical Support Specialist
Code Blue Corporation —Holland, MI
Communicate technical concepts clearly to technical and non-technical audiences, and coordinate across Engineering, Quality, Manufacturing, and Customer Service…
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2d
Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
You will answer questions on basic technical issues and offer advice to solve them. Troubleshoot technical issues in: Windows, M365/Outlook, and other common…

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
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7d
Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
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9d

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desktop support technician jobs near rockford, mi

Help Desk Support Technician

Quantum Leap -
Grand Rapids, MI

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Job Details

Benefits

Paid time off
Cell phone reimbursement
401(k) matching

Qualifications

Microsoft Outlook
Incident management software
Windows
Cloud-based systems
Cloud service support
Productivity software support
Customer engagement
Desktop applications
Microsoft Teams
SharePoint
Desktop administration
Ticketing system technical support

Full Job Description

Help Desk Support Technician Wanted:

Our number one focus when growing our team is to find people who above all enjoy interacting with others in a team environment and have the heart of a servant. We choose our customer base carefully to ensure we are doing business with like-minded people who understand and respect the need for our services. We strive to be a team that is eager to help and make our customer's day better.

The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of service to end users requesting support or reporting trouble tickets.

Troubleshoot technical issues in: Windows, M365/Outlook, and other common computing technologies. The Help Desk Support Technician will be responsible for all technology related issues that employees might have including internal business applications, e-mail, printers, as well as network and systems troubleshooting.

Help Desk Support Technician - Responsibilities:

Basic solution implementation and support: VPN, Active Directory, Microsoft 365, AzureAD
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Use software and hardware pertinent to the detection and resolution of desktop computers and network problems.
Knowledge of Windows 10 - installing and troubleshooting
Installing, configuring, and troubleshooting desktop hardware and peripherals

Microsoft 365 Basic Administration
Active Directory Basic Administration

Help Desk Support – Requirements:

1 year experience working for a MSP.

Good computer skills with IT and Customer Service experience.
Experience with RMM (ConnectWise, Datto, AutoTask, etc.)
Experience with the following Cloud technologies – Microsoft 365, AzureAD, Windows Computers, Teams, OneDrive, SharePoint Online
Experience with the following technologies – Windows, Windows Server, Office applications

Help Desk Support – Benefits:

Health care

401k+ company match
Certification reimbursements
Cellphone reimbursement
PTO

Interested candidates should apply below or by sending a resume to [email protected]

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