Top 22 Dispatch Jobs in Rockford Il

Dispatcher
Zūm —Rockford, IL
- $31 - $33 an hour
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
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Dispatch
SNL TRUCKING INC —Belvidere, IL
- Full-time
- Computer literacy
- Computer skills
- Entry level
Service Dispatcher & Call Specialist
REYES HVAC SOLUTIONS LLC —Machesney Park, IL
- $20 - $24 a week
- Extended hours
- Background check
- Microsoft Excel
- Pass drug screening
- Paid training
- Health insurance
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Security Operations Center Dispatcher
Mercy Health System Corporation —Rockford, IL
- $16.89 - $25.33 an hour
- PRN
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Health savings account
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2d
Customer Care Specialist
Saia Motor Freight Line LLC —Rockford, IL
- $22.15 - $26.80 an hour
- Full-time
- 18 years or older
- English
- Mid-level
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Scheduling Specialist
Health Conservation Incorporated —Rockford, IL
- Overtime
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
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Scheduling Administrator
Health Conservation Incorporated —Rockford, IL
- $20 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Pre-employment physical examination
- Health insurance
- Dental insurance
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City Delivery Dispatcher
O'Reilly Automotive Stores —Machesney Park, IL
- $15 - $20 an hour
- Team management
- Driving
- Communication skills
- Employee stock purchase plan
- Health insurance
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Logistics Coordinator/ Dispatch
Maplehurst Farms Inc —Rochelle, IL
- $19 - $21 an hour
- Temporary
- High school diploma or GED
- Driver's License
- 21 years or older
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8d
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $3,000 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
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Owner Operator CDL-A Regional Driver (No Forced Dispatch | Home Time Your Way)
B-Loaded —United States
- $2,500 - $6,000 a week
- Contract
- Clean driving record
- Owner-operator
- Pass drug screening
- Passenger ride along program
- Fuel card
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1d
Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ
Troykafood LLC —United States
- $8,000 - $13,000 a week
- Full-time
- Background check
- Owner-operator
- Pass drug screening
- Fuel card
- Employee stock purchase plan
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Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |
Troykafood LLC —United States
- $8,000 - $15,000 a week
- Urgently hiring
- Background check
- Dedicated
- Owner-operator
- Paid training
- Fuel card
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Advocate and document incidents involving customers and independent carriers. Develop, implement, and maintain carrier management and incident reporting.
$18 - $22 an hour
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Business Development Manager
A.J.I. —Rockford, IL
Oversees business development, sourcing, supplier management, technical coordination, cost analysis, compliance, and cross-functional execution to ensure high-…
$95,000 - $125,000 a year
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Branch Operations Supervisor –Groveport, OH
Liquid Environmental Solutions —Groveport, OH
*Hands-On Problem Solver:* Ability to quickly assess issues—whether mechanical, route-based, or personnel—and take action. What We’re Looking For*.
From $75,000 a year
Transportation Routing & Logistics Coordinator
RDP Foodservice LTD —Hilliard, OH
Associate's degree in Logistics, Supply Chain Management, Business, Transportation, or a related field preferred. A bachelor's degree is a plus.

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dispatch jobs near rockford il

Dispatcher

Zūm -
Rockford, IL

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Job Details

Full-time
$31 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
High school diploma or GED
Documentation tools

Full Job Description

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Rockford, IL location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.

What Makes You Successful in This Role

You're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.

Responsibilities

Daily Operations & Route Management

Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activitiesCommunicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignmentsCoordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery

Communication & Emergency Response

Respond to emergency calls and coordinate the emergency response networkNotify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionallyProvide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriatelyCompliance &

Administrative Operations

Maintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirementsEnsure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with managementTrack and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives

Qualifications

Basic Qualifications:

High school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.)

Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments)

Preferred Qualifications:

Background in a leadership, supervisory, or management capacity within fast-paced operational environmentsPrevious school busing or transportation experience, either as a driver or dispatcher is a plus

Knowledge of state DOT/DMV safety rules and company compliance expectations

Excellent oral and written communication skills with strong interpersonal abilities

Experience working in a union environment

Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirable

Strong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is up to $31/hr- $33/hr

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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dispatch jobs in rockford il

Dispatcher

Dispatch

Service Dispatcher & Call Specialist

Security Operations Center Dispatcher

Customer Care Specialist

Scheduling Specialist

Scheduling Administrator

City Delivery Dispatcher

Logistics Coordinator/ Dispatch

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Owner Operator CDL-A Regional Driver (No Forced Dispatch | Home Time Your Way)

Urgently Owner Operators Wanted- Dry Van / Power only | No force dispatch | 1+ YR experience REQ

Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |

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