Top 69 Customer experience coordinator Jobs in Rockledge, Fl

Customer Experience Coordinator (Relief) - Viera, FL
Veterinary Emergency Group (VEG) —Rockledge, FL
- Weekends as needed
- Computer skills
- ER
- 1 year
- Flexible schedule
- Referral program
9d
Human Resources Coordinator
Melbourne Terrace Rehabilitation Center —Melbourne, FL
- Weekends as needed
- English
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Powersports Finance Coordinator
PRIME MOTORCYCLES OF MELBOURNE —Melbourne, FL
- From $42,000 a year
- Full-time
- Background check
- Dealership
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
11d
Associate Program Coordinator
Mainstream Engineering —Rockledge, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
5d
Operations Coordinator
International SOS —Melbourne, FL
- Monday to Friday
- Remote
- English
- Entry level
- Health insurance
10d
Remote Supply Chain Coordinator (Overnight Shift)
National Service Source —West Melbourne, FL
- $20 an hour
- Overnight shift
- Remote
- Computer literacy
- Mid-level
- 2 years
Quick Apply
Associate Facilities Coordinator (R5314)
SHIELD AI —Melbourne, FL
- Monday to Friday
- Google Workspace
- Inventory management
- Office
9d
Cash Application Coordinator
Nextech —Melbourne, FL
- $19 - $21 an hour
- Full-time
- Entry level
- Opportunities for advancement
3d
Front Office Coordinator
Suntree Medical Associates, P.A. —Rockledge, FL
- $17 - $20 an hour
- Full-time
- Internal Medicine
- Primary Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
1d
Property Coordinator, The Avenue Viera
WS Development —Melbourne, FL
- Weekends as needed
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Care Coordinator - BBHE
Family Partnerships of Central Florida —Rockledge, FL
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
BBHE Care Coordinator-NCFIE
Family Partnerships of Central Florida —Rockledge, FL
- $49,700 a year
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
Quick Apply
Care Coordinator - BBHE
Community Based Care of Brevard, Inc. —Rockledge, FL
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
Logistics Coordinator I (Contract)
AIRBUS U.S. Space & Defense, Inc. —Merritt Island, FL
- Overtime
- Basic math
- Forklift
- High school diploma or GED
- Travel reimbursement
- Health savings account
Quick Apply
Service Appointment Coordinator/Receptionist
Melbourne BMW —Melbourne, FL
- From $18 an hour
- Full-time
- Background check
- Sales
- Customer service
- Disability insurance
- Health insurance
Quick Apply
12d
Patient Services Coordinator (Front Desk)
Atlantic Retina Consultants —Melbourne, FL
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Sales Coordinator
HILTON COCOA BEACH OCEANFRONT —Cocoa Beach, FL
- Full-time
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
5d
Operations Coordinator & Customer Success Specialist
Rich Crete Coatings, LLC —Melbourne, FL
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Health Unit Coordinator - Med Surg
Health First Careers —Cocoa Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
5d
HR Coordinator
MC Test Service Inc —Melbourne, FL
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
5d

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Customer Experience Coordinator (Relief) - Viera, FL

Veterinary Emergency Group (VEG) -
Rockledge, FL

Apply Now

Job Details

9 days ago

Benefits

Flexible schedule
Referral program

Qualifications

Practice management software
Patient management software
Computer skills

Full Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

WHAT YOU'LL DO

Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nursing team and doctors updated on customer needs for a seamless care experience
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED

2+ years of experience in a customer service role
Advanced proficiency in computer programs and practice management software
Highly organized, with strong attention to detail
Strong communication skills; able to interact positively with anyone and everyone
The ability to multitask and thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Problem solving skills and a focus on innovation
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

Competitive compensation
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Apply Now

Refine Your Search

customer experience coordinator jobs in rockledge, fl

Customer Experience Coordinator (Relief) - Viera, FL

Human Resources Coordinator

Powersports Finance Coordinator

Associate Program Coordinator

Operations Coordinator

Remote Supply Chain Coordinator (Overnight Shift)

Associate Facilities Coordinator (R5314)

Cash Application Coordinator

Front Office Coordinator

Property Coordinator, The Avenue Viera

Care Coordinator - BBHE

BBHE Care Coordinator-NCFIE

Care Coordinator - BBHE

Logistics Coordinator I (Contract)

Service Appointment Coordinator/Receptionist

Patient Services Coordinator (Front Desk)

Sales Coordinator

Operations Coordinator & Customer Success Specialist

Health Unit Coordinator - Med Surg

HR Coordinator

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