Summary of Primary Functions:
Dobbs Equipment is seeking an experienced Sales Operations Supervisor. This position is responsible for coordinating the sale activities of the store by performing the following duties personally or through other managers.
Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)
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Assists in pricing equipment for territory managers.
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Maintains records of equipment and attachment inventory.
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Ensures rentals are posted daily.
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Write downs posted daily.
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Computer information updated immediately.
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Overall responsibility for all whole goods inventory and attachments for that location.
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Makes appropriate value adjustments from demos and loaners.
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Coordinates any service prep work for whole goods sales (excluding used equipment).
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Assists walk-in customers with equipment issues.
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Supports territory managers with customer or equipment issues.
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Directs the rental program to include
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Proper equipment to rent.
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Proper paperwork is completed thoroughly and accurate by customer and store personnel.
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Assists General Manager in collecting open accounts.
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Under the direction of the General Manager or Sales Manager, coordinates Territory Manager's sale of equipment or accessories.
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Interprets and implements company policies and develops operating procedures to facilitate store operations.
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Ensures cash deposits are made daily.
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Ensures the store presents a good image to customers and guests.
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Ensures proper maintenance of the building and grounds regarding appearance, fire and safety protection, etc.
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.
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Customer Service Experience
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Sales Experience
Education, Skill, and/or Experience Requirements:
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Two-year college degree or heavy equipment sales experience may be substituted or combined with education.
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Organization and communication skills must be highly developed. Computer skills need to be broad based.
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Ability to communicate effectively with teammates and customers
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Strong problem-solving skills.
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Must be able to self-manage/self-motivate.
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PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.
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Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
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Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
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Quick learner with the ability to think out of the box.
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Extensive driving required; overnight travel required
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Bilingual a plus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, and color vision.
We’re an Equal Employment Opportunity and Affirmative Action Employer
Dobbs Equipment is an Equal Employment Opportunity (EEO) and Affirmative Action employer. We are committed to providing an environment free of discrimination, harassment, and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Notice to Applicants: We participate in E-Verify in the United States.
Drug Free and Alcohol-Free Workplace Notice.
Dobbs Equipment is an Equal Opportunity and At-Will Employer.
