Top 286 Customer advocate Jobs in Rocklin Ca

Swing Shift Behavioral Health Tech - Saturday and Sunday min.
Yolo Community Care Continuum —Auburn, CA
- $23 an hour
- Evening shift
- Microsoft Word
- Background check
- Current TB test
- Paid sick time
Quick Apply
Customer Retention Specialist
EcoGuard Pest Management —El Dorado Hills, CA
- $40,000 - $100,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Advocate
Delta Dental —Rancho Cordova, CA
- $22.62 - $31.03 an hour
- Full-time
- Hybrid work
- Background check
- US work authorization
- Fair chance
- Paid holidays
- Health insurance
1d
Hospital Based ED Patient Advocate (Monday - Friday 10:00AM to 6:30PM.)
Elevate Patient Financial Solutions —Roseville, CA
- $25.00 - $27.50 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
1d
Community Resource Specialist
Child Action —Rancho Cordova, CA
- $27.64 - $34.55 an hour
- Overtime
- English
- Research
- Mid-level
- Disability insurance
- Health insurance
2d
Client Services Counselor - II (Extra Help)
Placer County —Roseville, CA
- $34.68 - $43.30 an hour
- Temporary
- Customer service
- Writing skills
- Basic math
EHS Specialist
Amazon.com Services LLC —Roseville, CA
- $27 - $33 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
Client Services Counselor - I (Extra Help)
Placer County —Auburn, CA
- $32.19 - $40.19 an hour
- Temporary
- Psychiatry
- Customer service
- Basic math
OFFICE TECHNICIAN (TYPING)
Department of Social Services —Sacramento County, CA
- $3,829 - $4,794 a month
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Health insurance
Customer Success Account Manager- Signature - Rocklin, CA
UPS —Rocklin, CA
- $70,260 - $123,000 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
22h
Substance Use Navigator
Marshall Medical Center —Placerville, CA
- $28.85 - $34.61 an hour
- Full-time
- Addiction Medicine
- Customer service
- Word processing
Client Relations Specialist
Maxim Healthcare Services Direct —Sacramento, CA
- $23 - $24 an hour
- Full-time
- Microsoft Excel
- High school diploma or GED
- Case management
- Profit sharing
- Commuter assistance
Quick Apply
7d
Housing Navigator
Independent Living Systems —Roseville, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years
Quick Apply
Enrollment Specialist
Catalyst Family Inc. —Sacramento, CA
- $19.46 - $29.19 an hour
- 8 hour shift
- Spanish
- Word processing
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply
Cafe Associate
Sam's Club —Roseville, CA
- $19 - $27 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Recruiter Trainee
Maxim Healthcare Services Direct —Sacramento, CA
- $25 an hour
- Full-time
- Marketing
- Customer service
- Office
- Profit sharing
- Paid training
Quick Apply
Baker and Packager Associate
Sam's Club —Roseville, CA
- $19 - $27 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Housing Navigator
Insight Housing —Sacramento, CA
- $28.32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Paid parental leave
Quick Apply
6h
School Age Assistant Teacher
Catalyst Family Inc. —Rocklin, CA
- Part-time
- Bilingual
- Classroom
- CPR Certification
- Paid holidays
- 401(k)
Quick Apply
Club Customer Service Outfitter
Bass Pro Shops —Rocklin, CA
- $17.00 - $19.75 an hour
- Part-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Dental insurance
14d

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Swing Shift Behavioral Health Tech - Saturday and Sunday min.

Yolo Community Care Continuum -
Auburn, CA

Quick Apply

Job Details

Per diem
$23 an hour

Benefits

Paid sick time

Qualifications

Microsoft Word
Computer operation
Customer communication
Customer service
First Aid Certification
Client services
Cleaning

Full Job Description

COMPENSATION AND BENEFITS

$23.00/hour

Benefits Package

Paid Sick Time

Per Diem, non-exempt

Yolo Community Care Continuum is a nonprofit organization established to better the lives of people with mental illness through direct services, advocacy, education, and volunteer efforts. Yolo Community Care Continuum strives to excel as a dynamic presence in our community. Our goal is to provide client driven services which assist people to attain the highest level of mental health possible.

The Behavioral Health Technician is responsible for providing direct service to clients and for facilitating the smooth day-to-day operation of a voluntary residential mental health facility. Behavioral Health Tech collaborates as a member of a multi-agency treatment team to develop and implement effective treatment strategies. This is a non-exempt position.

SUPERVISION/REPORTING RELATIONSHIPS

The Behavioral Health Tech reports to the Program Director (and Associate Director if applicable).

Coursework in psychology, social work, or related field preferred.

One year working with individuals with behavioral health issues, preferred.

Knowledge of and belief in the principles of patient-centered treatment. Knowledge of medications and mental health treatment preferred. Follows and applies psychosocial rehabilitation model.

Demonstrated ability to work independently as well as a team member. Excellent communication skills, both oral, and written. Able to use Office365 products, including but not limited to Word, Excel, and Teams.

Must obtain a negative TB test or chest x-ray and clearance on an employment physical. Must be able to lift twenty pounds, view and utilize a computer, documents in writing and/or typed form.

Hiring is contingent upon a full background screening in accordance with California licensing regulations; DOJ/FBI clearance, pre-employment physical and TB clearance. DMV printout and Basic First Aid certification is required prior to employment.

STAFFING AND TRAINING REQUIREMENT

You must be able to meet staffing and availability requirements. Schedules may be a variety of mid-shifts, swing/evening, graveyard and/or weekend shifts or as program needs.
Punctual and regular attendance is an essential responsibility. Employees are expected to work as scheduled, on time and prepared to start. Employees are expected to remain at work for the entire work schedule.
Attendance of monthly staff meeting is required
Follows sick policy and provides proper notification of absence and tardiness in accordance with YCCC’s policy
You may be directed to work at another agency site when necessary
Annual training hours required: 20 hours per year
Completion of the Plan of Supervision is required
Direct Service
Milieu Management/Treatment Environment
Communication and Outreach
Documentation
Universal Criteria
Physical, Environmental, and Mental Factors

**This job description is not all inclusive, other duties required as assigned. This job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Direct Service

Prepares meals as per weekly menu and cleans up after meal service; meals will include meat items
Cleans with use of chemicals like bleach and ammonia-based products
Performs medication passes and assists clients with medications
Performs medication counts
Maintain appropriate therapeutic boundaries with clients
Review treatment plan goals with clients regularly
Support clients in accessing community resources
Provide effective crisis intervention
Complete assessments accurately and professionally
Teach independent living skills effectively
Demonstrate active listening skills
Utilize individualized approach to client services

Milieu Management/Treatment Environment

Provide information (verbally and in Communications Log) during shift transition
Support team members and utilizes a team approach when a crisis occurs
Be aware of and eliminate stressors in the milieu
Prepare and facilitate groups as assigned
Manage milieu to ensure clients feel safe and secure
Is present at and oversees client activities
Ensure completion of household chores by clients
Ensure that milieu is clean, safe and in compliance with Medi-Cal and Community Care Licensing requirements

Communication and Outreach

Inform Program Director of significant events in a timely manner
Coordinate with other treatment providers
Advocate for clients
Function effectively as a treatment team member
Demonstrate professional courtesy
Make appropriate referrals for clients to other services in coordination with Program Director
Follow up with Emergency Department for medication list and appropriate paperwork

Documentation

All charts, program documentation, MARs, incident reports, and other forms/reports are completed according to the following criteria:

o Timely

o Objectively (behavioral observations are recorded accurately)

o Thoroughly

o Legibly

Correctly follows documentation procedures
Treatment plan goals are developed in tandem with the client and are time limited, observable, measurable, and achievable
Progress Notes are to be completed during shift

Universal Criteria (These criteria are evaluated for every YCCC position)

· Demonstrate respect for clients and co-workers

· Behave in an ethical manner per agency and program policies and procedures

· Adhere to agency and program policies and procedures

· Attend and complete required training

· Follow professional dress code

· Be on time for shift and ready to work

· Provide proper notification of absence and tardiness in accordance with YCCC’s Employee Handbook

· Maintain a helpful and positive attitude so as not to undermine other YCCC staff, the leadership team, the agency’s collaborators, or the agency

· Perform duties in a self-directed manner

· Accept direction from management team and accepts assignments graciously

· Follow universal precautions

· Utilize creative and flexible approaches to accomplish tasks

· Utilize customer service approach with clients, family members and community members

· Follow safety rules and regulations

· Utilize a team approach to client care

· Communicate effectively

Pay: $23.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in rocklin ca

Swing Shift Behavioral Health Tech - Saturday and Sunday min.

Customer Retention Specialist

Customer Advocate

Hospital Based ED Patient Advocate (Monday - Friday 10:00AM to 6:30PM.)

Community Resource Specialist

Client Services Counselor - II (Extra Help)

EHS Specialist

Client Services Counselor - I (Extra Help)

OFFICE TECHNICIAN (TYPING)

Customer Success Account Manager- Signature - Rocklin, CA

Substance Use Navigator

Client Relations Specialist

Housing Navigator

Enrollment Specialist

Cafe Associate

Recruiter Trainee

Baker and Packager Associate

Housing Navigator

School Age Assistant Teacher

Club Customer Service Outfitter

I want to receive the latest job alert for customer advocate in rocklin ca

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