Top 395 Shift leader Jobs in Rocklin Ca

Pet Hotel-Front Desk Shift Lead
Wag Hotels —West Sacramento, CA
- $19.50 - $21.00 an hour
- Weekends as needed
- Background check
- 18 years or older
- Sales
- Health insurance
- Dental insurance
Quick Apply
12d
Lead Care Manager – Senior Living
Sunrise Senior Living Mgmt Inc —Rocklin, CA
- $18.50 - $23.25 an hour
- Full-time
- 18 years or older
- CPR Certification
- Mid-level
- Paid holidays
- Health insurance
12d
Rocklin - Shift Lead
Angry Chickz —Rocklin, CA
- $22 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Quick Apply
Shift Lead
Jamba —Rocklin, CA
- Overtime
- 18 years or older
- Sanitation
- Quick service & fast food restaurant
Quick Apply
Part-Time Shift Leader
MINISO USA —Roseville, CA
- $18 - $21 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Shift Leader
Dave's Hot Chicken —Roseville, CA
- $23 - $25 an hour
- Weekends as needed
- 18 years or older
- English
- High school diploma or GED
5d
Shift Lead - The Fountains
Peet's Coffee Inc. —Roseville, CA
- $22.50 - $23.00 an hour
- Part-time
- 18 years or older
- US work authorization
- POS
- Health insurance
- Dental insurance
Quick Apply
Shift Manager
Roller King Skating Center —Roseville, CA
- $18 - $22 an hour
- Part-time
- Customer service
- Restaurant management
- Driver's License
Quick Apply
Front of House Shift Leader
TBar & Fusion Cafe —Rocklin, CA
- $20 - $22 an hour
- Full-time
- Serving
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Habit Burger & Grill —Citrus Heights, CA
- $21.50 - $23.25 an hour
- Full-time
- Sales
- ServSafe
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
6d
Shift Lead - Roseville Sunrise - Cirby
Peet's Coffee Inc. —Roseville, CA
- $22.50 - $23.00 an hour
- Part-time
- 18 years or older
- US work authorization
- POS
- Health insurance
- Dental insurance
Quick Apply
Shift Supervisor
Round Table Pizza —Rocklin, CA
- $20.50 an hour
- Part-time
- Quick service & fast food restaurant
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Retail Shift Lead
Pressed Juicery —Roseville, CA
- $20 an hour
- Part-time
- Ability to walk for extended periods
- Fast casual restaurant
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
1d
Shift Leader
Panda Restaurant Group —Rocklin, CA
- $24 - $27 an hour
- Email
- Restaurant management
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Shift Manager
Dave's Hot Chicken —Folsom, CA
- $22 - $24 an hour
- 8 hour shift
- 18 years or older
- Restaurant management
- English
- Employee discount
Quick Apply
Shift Supervisor
CVS Health —Granite Bay, CA
- $18.90 - $27.90 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Dental insurance
- Vision insurance
Shift Supervisor
Red Robin International, Inc. —Roseville, CA
- $17.65 - $21.28 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- ServSafe
- Employee stock purchase plan
- Paid time off
Quick Apply
Shift Lead II
Chuze Fitness —Citrus Heights, CA
- $21.73 - $24.37 an hour
- Weekends as needed
- Serving
- Inventory management
- Mid-level
- Health savings account
- Paid holidays
Lead Material Handler Part Time 1st Shift
Staples, Inc. —Sacramento, CA
- $22.50 an hour
- Overtime
- 18 years or older
- Pass drug screening
- English
- Paid holidays
- Paid time off
Lead Care Manager – Senior Living
Sunrise Senior Living —Rocklin, CA
- $18.50 - $23.25 an hour
- Full-time
- 18 years or older
- CPR Certification
- Mid-level
- Paid holidays
- Health insurance

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Pet Hotel-Front Desk Shift Lead

Wag Hotels -
West Sacramento, CA

Quick Apply

Job Details

Full-time
$19.50 - $21.00 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Teamwork
Customer relationship building
Guest relations
Writing skills
Employee relationship building
English
High school diploma or GED
Attention to detail
Animal care
Customer relationship management
Conflict management
Organizational skills
Front desk
Computer skills
Leadership

Full Job Description

*Must be at least 18 years old, and must be able to work holidays and at least one weekend day*

CLIENT SERVICES SHIFT LEAD JOB DESCRIPTION

Our Purpose

Our purpose was founded in 2005 by pet lovers who couldn't find a suitable place to leave their pets during business trips. What started as a personal quest has grown into the ultimate boarding and daycare resort for dogs and cats. We pride ourselves on providing the highest level of service in the pet care industry. With 15 convenient locations in California, Texas, Illinois, and Colorado, Wag Hotels is the home-away-from-home for spoiled dogs and cats across the US. Wag Hotels provide uncompromising fun, safety, and comfort to pets, as well as, world-class convenience to their parents. Come join our pack!

Our Values

Our People: Passion in Action

o We’re passionate pet lovers- trained professionals dedicated to growing our careers with Wag Hotels.

Our Culture: Growth with Integrity

o We’re collaborative, inclusive and accountable. We stay curious, proactive, and committed to doing what’s right.

Our Clients: Relationships First

o We build trust with pet parents through strong relationships, consistent services and experiences that enrich pets’ lives.

Guest Care: Excellence Every Time

o We never compromise on safety, care, or cleanliness- operating with consistency to serve more guests and grow our people.

Position Overview

The Client Services Shift Lead (CS Shift Lead) is a front-of-house leader responsible for delivering an exceptional, hospitality-driven client experience while supporting smooth daily operations at the front desk. This role helps lead the shift throughout the day, upholds client service standards, and supports training and coaching of the Client Services team.

Reports to: Client Services Supervisor/Manager

FLSA Status: Non-exempt

Why this Role Matters

The CS Shift Lead directly supports the Client Services Manager/Supervisor by maintaining strong lobby presence, high-quality client communication, reinforcing Wag’s service standards, and helping prevent service breakdowns. This role helps drive business impact by improving client satisfaction, enhancing tour and conversion readiness, and ensuring consistent execution of service behaviors that build trust, loyalty, and repeat visits.

Key Outcomes

· Consistent elevated client experience and service standards across shifts.

· Strong lobby flow and smooth check-in/check-outs with minimal bottlenecks.

· Reduced guest concerns through proactive problem solving and escalation support.

· Improved training support, coaching, and reinforcement.

· Increased client adoption of upgrades, add-ons, and seasonal offerings.

· Strong teamwork, communication, and shift organization.

Core Responsibilities

Client Experience & Front Desk Execution

· Ensure warm greetings, professional presentation, and high-touch client interaction.

· Support daily front desk operations including check-in, check-out, tours, and client communications.

· Ensure policies and procedures are followed consistently and professionally.

· Assist in ensuring guest profiles, documentation, shift notes, and client communications are accurate and complete.

Shift Leadership & Team Support

· Help lead the Client Services shift by supporting role assignments, maintaining momentum, leading & attending huddles and keeping the team organized and aligned.

· Act as the point person for front desk questions and real-time guidance throughout the day.

· Help with day-to-day issues that could impact the client experience.

· Reinforce standards consistently and help ensure daily checklists and priorities are completed.

Training & Coaching

· Reinforce onboarding and training plans as directed by management, ensuring new team members receive structured, consistent skill development.

· Deliver and model Wag Hotels standards, reinforcing training in real time and ensuring procedures are performed correctly and safely.

· Effective trainer and role model, confidently reviewing training materials and delivering instruction in 1:1 and small groups.

· Provide timely, objective feedback to management on trainee progress, strengths, and performance gaps to support development decisions.

· Coach in the moment, offering corrective feedback and guidance to ensure training translates into consistent daily performance.

Communication & Service Recovery Support

· Support initial service recovery conversations by gathering information, calming concerns, and escalating appropriately.

· Communicate professionally with clients regarding reservation adjustments, policy needs, or documentation requirements.

· Ensure concerns are documented clearly and routed to leadership when necessary.

Sales & Client Relationship Building

· Confidently guide clients through services, programs, packages, and add-ons that enhance their pet’s stay.

· Support tour execution, and first stay guest updates with hospitality, confidence, and conversion-focused behaviors.

· Reinforce client education on offerings and seasonal promotions through warm and consultative communication.

Operational Readiness

· Maintain cleanliness, organization, and a professional appearance of the lobby and front desk.

· Support peak arrivals, peak departures, and completion of daily task lists.

· Collaborate with cross-functional leaders to ensure the client experience remains smooth and consistent.

What we are Looking For:

Required Qualifications

· Strong customer service and hospitality execution in a fast-paced environment.

· Ability to learn and confidently use front-of-house systems and tools.

· Strong organizational and prioritization skills.

· Ability to remain calm under pressure and manage multiple priorities at once.

· Clear communication skills (verbal and written) and public speaking skills.

· Strong attention to detail and follow-through.

· Hospitality-driven mindset; leads with warmth and professionalism.

· Ownership mentality; steps in without being asked.

· Strong team presence; positively influences the group.

· Coachable and comfortable giving real-time feedback.

· Consistent, dependable, and solution oriented.

· 1–3 years in hospitality, client services, retail, or a customer-facing service environment.

· Experience in high-volume environments with strong customer expectations.

· Strong conflict-resolution and relationship-building skills.

· Fluent in speaking, reading and writing English.

· Must obtain Pet First Aid/CPR within the first 90 days of employment, with renewals every 2 years (provided by Wag Hotels).

Preferred Qualifications

· Prior shift lead, trainer, or senior associate experience preferred.

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer

· Must be able to lift 15 pounds at times

· Ability to travel when needed

· Ability to be around dogs and cats for an extended period of time

Job Type: Full-time

Pay: $19.50 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program

Application Question(s):

Are there any reasons you cannot be around dogs for prolonged periods?

Education:

High school or equivalent (Preferred)

Experience:

professional animal care: 1 year (Preferred)
front desk/customer service: 1 year (Preferred)
Leadership: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

shift leader jobs in rocklin ca

Pet Hotel-Front Desk Shift Lead

Lead Care Manager – Senior Living

Rocklin - Shift Lead

Shift Lead

Part-Time Shift Leader

Shift Leader

Shift Lead - The Fountains

Shift Manager

Front of House Shift Leader

Shift Leader

Shift Lead - Roseville Sunrise - Cirby

Shift Supervisor

Retail Shift Lead

Shift Leader

Shift Manager

Shift Supervisor

Shift Supervisor

Shift Lead II

Lead Material Handler Part Time 1st Shift

Lead Care Manager – Senior Living

I want to receive the latest job alert for shift leader in rocklin ca

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