Top 79 Dynamics 365 architect Jobs in Rockville, Md

Microsoft Dynamics Developer
Booz Allen Hamilton —Bethesda, MD
- $86,800 - $198,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Microsoft Dynamics 365 Architect (CE/ CRM)
Annexa Inc. —Washington, DC
- Computer Science
- HIPAA
- Bachelor's degree
Quick Apply
Microsoft Dynamics 365 Architect
Cyquent, Inc. —Rockville, MD
- $124,222.72 - $150,000.00 a year
- Full-time
- Remote
- Azure
- Computer Science
- Senior level
- Paid holidays
- Health insurance
Quick Apply
9d
Microsoft Dynamics and Power Platform Architect
Guidehouse —Washington, DC
- $122,000 - $203,000 a year
- Full-time
- SQL
- Bachelor's degree
- Travel
- Health savings account
- Paid holidays
3d
Senior Developer - Dynamics 365
Sprezzatura Management Consulting —Arlington, VA
- $140,000 - $185,000 a year
- Extended hours
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Quick Apply
Solution Architect (Power Platform)
AMERICAN SYSTEMS —McLean, VA
- $120,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Retirement plan
19h
Microsoft Dynamics 365 Solution Architect
Steampunk —McLean, VA
- $175,000 - $220,000 a year
- Azure
- Computer Science
- 5 years
10d
Microsoft Dynamics Sr Developer
Guidehouse —Washington, DC
- $130,000 - $216,000 a year
- Full-time
- SQL
- Bachelor's degree
- Travel
- Health savings account
- Paid holidays
3d
Sr. SharePoint Online Administrator (Clearance Required)
Connsci —Washington, DC
- $110,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
Web Application Developer
E-Infosol LLC —Washington, DC
- $140,000 - $146,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- SharePoint
- Health savings account
- AD&D insurance
Microsoft Dynamics and Power Platform Developer
Guidehouse —McLean, VA
- Full-time
- Mid-level
- Travel
- Fair chance
- Health savings account
- Paid holidays
3d
Senior Systems Engineer
Supernus Pharmaceuticals Inc —Rockville, MD
- $157,000 - $186,000 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Sr Power Platform Engineer
Applied Information Sciences —Washington, DC
- $100,000 - $150,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Mentoring
Solutions Architect
Lentech Inc. —Elkridge, MD
- $149,000 - $180,000 a year
- Full-time
- Azure
- Children
- Senior level
- Health insurance
- Employee stock ownership plan
Quick Apply
1d
Associate Solutions Architect
World Bank Group —Washington, DC
- Computer Science
- 5 years
- English
- Disability insurance
- Health insurance
2d
Cloud Solutions Architect
Vamonos IT —Washington, DC
- $160,000 - $180,000 a year
- Full-time
- 7 years
- Master's degree
- SQL
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Lead
OTJ Architects, Inc. —Washington, DC
- $75,000 - $90,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Senior Architect (Microsoft Power Apps)
Dev Technology —Falls Church, VA
- $140,000 - $165,000 a year
- Hybrid work
- Computer Science
- System design
- SQL
- Paid training
- Commuter assistance
Solution Architect Lead - D365/Power Platform/Azure
GoIntellects Inc. —Washington, DC
- $88 an hour
- Full-time
- Hybrid work
- Azure
- HIPAA
- JavaScript
- Work from home
Quick Apply
Cloud Engineer - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $157,250 - $212,750 a year
- Azure
- 5 years
- Travel
- 401(k) matching

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Microsoft Dynamics Developer

Booz Allen Hamilton -
Bethesda, MD

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Job Details

Full-time
$86,800 - $198,000 a year

Benefits

Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Optimizing workflow processes
Requirements design
Tooling
Business analysis
Process design
Microsoft Dynamics 365
Policy & process development
Bachelor's degree
Agile software development
Business requirements
Microsoft Dynamics
Business process modeling
Experience design

Full Job Description

The Opportunity:

As a Dynamics 365 Contact Center Developer, you will design, configure, and extend Microsoft Customer Service and Omnichannel capabilities, while integrating modern AI and Copilot features that enhance routing, case handling, agent assist, and customer experience. You’ll build and optimize core customer service workflows, Dataverse components, routing logic, and agent workspace experiences that support multi‑tier contact center operations across the enterprise.

You’ll also help shape the contact center of the future by incorporating genera AI into day‑to‑day service delivery. This includes building AI‑assisted experiences, controlled topics, intent models, knowledge grounding, conversation summarization, and automation patterns that improve agent efficiency and reduce operational burden.

You’ll work with analysts, contact center SMEs, architects, and data teams to translate operational requirements into scalable CRM configuration, AI‑enabled workflows, and compliant implementation patterns. Your combined CRM and AI expertise will accelerate modernization and elevate the service experience across Centers.

Join us. The world can’t wait.

You Have:

5+ years of experience configuring Dynamics 365 Customer Service or Omnichannel, including forms, views, business rules, SLAs, queues, routing, and case processes
5+ years of experience designing or enhancing applications using Power Platform, including Dataverse, model‑driven apps, Power Pages, and canvas apps
Experience configuring or extending Dataverse tables, relationships, security roles, automation, or workflows
Experience implementing routing rules, workstreams, session templates, agent‑workspace components, or interaction handling workflows
Experience working with business stakeholders to document requirements, map customer service workflows, and design optimized processes
Experience with Power Automate or tools to support automation, integrations, or process orchestration
Ability to work within Agile delivery teams to design, configure, test, and validate CRM and AI‑enabled capabilities
Bachelor's degree

Nice If You Have:

Experience with Copilot Studio, conversational AI, intent classification, agent assist prompts, adaptive cards, or generative orchestration
Experience building AI‑enabled workflows such as interaction summaries, recommended actions, knowledge grounding, or automated routing suggestions
Experience designing customer‑experience journeys or optimizing contact center workflows using AI insights or automation
Experience with additional coding languages or integration patterns such as JavaScript or APIs

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Apply Now

Refine Your Search

dynamics 365 architect jobs in rockville, md

Microsoft Dynamics Developer

Microsoft Dynamics 365 Architect (CE/ CRM)

Microsoft Dynamics 365 Architect

Microsoft Dynamics and Power Platform Architect

Senior Developer - Dynamics 365

Solution Architect (Power Platform)

Microsoft Dynamics 365 Solution Architect

Microsoft Dynamics Sr Developer

Sr. SharePoint Online Administrator (Clearance Required)

Web Application Developer

Microsoft Dynamics and Power Platform Developer

Senior Systems Engineer

Sr Power Platform Engineer

Solutions Architect

Associate Solutions Architect

Cloud Solutions Architect

IT Service Desk Lead

Senior Architect (Microsoft Power Apps)

Solution Architect Lead - D365/Power Platform/Azure

Cloud Engineer - TS/SCI w/Poly

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