Top 2337 It coordinator Jobs in Rockville, Md

Level 1 Help Desk Technician
Nauticon Office Solutions —Gaithersburg, MD
- $43,000 a year
- Weekends as needed
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays
Help Desk Administrator / Junior Systems Engineer
Distributed Solutions, Inc. —Reston, VA
- $70,000 - $90,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
3d
Help Desk Technician
Edgewater Federal Solutions, Inc. —Washington, DC
- $37.76 an hour
- Full-time
- Mid-level
- Windows
- Bachelor's degree
- AD&D insurance
- Paid holidays
1d
Help Desk Manager Level I
ActioNet —Rosslyn, VA
- Up to $165,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Desktop Support Coordinator Lead
University of Maryland —College Park, MD
- $116,160 - $139,392 a year
- Weekends as needed
- Background check
- Google Workspace
- Azure
3d
IT Service Desk Lead
NOVA DINE LLC —Washington, DC
- $135,000 - $165,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Senior Help Desk Technician II
Contact Government Services, LLC —Washington, DC
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Service Desk Specialist Tier I (TSI)
United States Agency for Global Media (USAGM) —Washington, DC
- $35 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
IT Service Desk Agent
General Dynamics Information Technology —Bethesda, MD
- $30.44 - $41.18 an hour
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- 401(k) matching
1d
IT Service Desk Technician
ICEYE US —Herndon, VA
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Operations Coordinator - NIH
Global Solutions Network Inc —Bethesda, MD
- $37.28 - $43.35 an hour
- Full-time
- Research
- Mid-level
- 3 years
- Travel reimbursement
- Profit sharing
Quick Apply
Service Desk Support
Leidos —Bethesda, MD
- $73,450 - $132,775 a year
- 8 hour shift
- Mid-level
- Office
- Analysis skills
9d
Coordinator, IT Technical Support
Conservation International —Arlington, VA
- $60,000 - $72,500 a year
- Computer Science
- English
- Mid-level
- Disability insurance
- Health insurance
7d
Service Desk Support Specialist
Key Concepts Knowledgebase LLC —Bethesda, MD
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
IT Service Desk I/Help Desk I
R3 LLC —Washington, DC
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
7d
Help Desk Specialist
Entarian —Silver Spring, MD
- $25 - $28 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Paid holidays
2d
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
IT Help Desk Specialist (Tier II)
Cadence Coalition, LLC —Washington, DC
- $80,000 - $90,000 a year
- Overtime
- Computer science
- Computer Science
- Inventory management
- Health insurance
- 401(k)
Quick Apply
IT Help Desk Specialist
AHU Technologies Inc —Washington, DC
- $32 - $35 an hour
- Full-time
- 11+ years
- Mid-level
- High school diploma or GED
Quick Apply
7d

I want to receive the latest job alert for it coordinator in rockville, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it coordinator jobs near rockville, md

Level 1 Help Desk Technician

Nauticon Office Solutions -
Gaithersburg, MD

Quick Apply

Job Details

Full-time
$43,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Research

Full Job Description

About Nauticon

Nauticon (www.nauticon.com) is a technology leader that proudly serves customers with managed IT services, printing and imaging products, electronic security solutions, and workflow management. Nauticon’s primary core value is “Service First.” All Nauticon team members are expected to exhibit excellent customer service and our customer feedback indicates that we practice what we preach! Imagine working for a company selling cutting edge technology products that provide competitive benefits, competitive pay, and more. As one of the largest and growing local technology leaders, we want you to join us!

Salary : $43,000+ based on experience and qualifications

Work Hours: M-F 8am-5pm + on-call (evenings + weekends) approximately 1 week/month

Position summary: Nauticon’s Managed Services division is seeking a Level 1 Help Desk Technician with a strong IT and customer service background. The ideal candidate will have his/her A+ and Net+ certifications and a minimum of 1-3 years of help desk or comparable troubleshooting experience. Connectwise, Continuum RMM, LogMeIn Pro, Auvik, and IT Glue experience are a plus.

Position responsibilities: The responsibilities of a Level 1 Help Desk Technician are:

- Answer customer phone calls; triage and prioritize new tickets and requests

Level 1 Help Desk Technicians are expected to troubleshoot a new issue for between 15-30 minutes before escalating to the Escalations Team

- Provide remote support to end-users at multiple customer sites, including:

Install, configure, and troubleshoot Windows OS and Microsoft Office applications
Perform password resets in Active Directory, Office 365, etc.
Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.)
Troubleshoot network connectivity issues
Configure and troubleshoot Cisco Meraki firewalls and wireless access points
Configure and troubleshoot point-to-site VPN connections
Act as liaison between customer and 3rd party vendors (i.e. internet service providers, line-of-business software vendors, etc.)
Configure and troubleshoot mobile devices for email, multi-factor authentication, and mobile device management services

- Enter all time and notes promptly and accurately into ticketing system

- Communicate courteously and effectively with end users

- Perform product/solution research as required

- Document various user environments

- Work with the rest of IT team to recommend long-term solutions to solve recurring or frequent user issues

Requirements:

A+ and Net+ certifications (preferred)
1-3 years of help desk or comparable troubleshooting experience
Must be able to perform work after hours and on weekends as necessary
Self-motivated, responsible, organized, detail oriented, quick learner, team player
Excellent verbal and written communication skills
Able to leverage all available resources to bring issues/tickets to full resolution
Excellent time management and prioritization in order to juggle tickets, clients, and internal initiatives
Understands the concept of networking and how PCs, servers, end-points communicate with one another
You will be required to lift equipment up to 50 lbs on occasion
Successful candidate will be required to show proof that s/he can legally work in the U.S.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills, nor are these statements intended to create a contract of employment between the employee and Nauticon.

Nauticon is an Equal Opportunity Employer
Nauticon provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Benefits
Nauticon offers eligible employees an attractive benefits package including health care, tuition assistance, 401(k), paid time off and much more.

Job Type: Full-time

Pay: $43,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it coordinator jobs in rockville, md

Level 1 Help Desk Technician

Help Desk Technician

Help Desk Administrator / Junior Systems Engineer

Help Desk Technician

Help Desk Manager Level I

IT Desktop Support Coordinator Lead

IT Service Desk Lead

Senior Help Desk Technician II

Service Desk Specialist Tier I (TSI)

IT Service Desk Agent

IT Service Desk Technician

Operations Coordinator - NIH

Service Desk Support

Coordinator, IT Technical Support

Service Desk Support Specialist

IT Service Desk I/Help Desk I

Help Desk Specialist

Service Desk Analyst

IT Help Desk Specialist (Tier II)

IT Help Desk Specialist

I want to receive the latest job alert for it coordinator in rockville, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected