Top 242 Patient representative Jobs in Rockville, Md

Patient Service Representative
Prism Vision Group —Rockville, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Patient Access Representative (Part Time | 16 Hours Per Week)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
6d
Clinic Operations Representative - Full Time, Montgomery County
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
9d
Front Desk Medical Receptionist - Patient Service Coordinator
Watkins Mill ASC —Gaithersburg, MD
- $22.00 - $25.50 an hour
- Full-time
- Surgery
- English
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
Patient Access Associate 1 Pediatric Cardiology
Inova Health System —Rockville, MD
- Full-time
- Customer service
- High school diploma or GED
- Pediatrics
16h
Medical Coordinator
Maryland Oncology —Rockville, MD
- $24.78 - $38.13 an hour
- On call
- 5 years
- Medical office experience
- Mid-level
5d
Patient Service Representative
Community Radiology Associates —Bethesda, MD
- $18 - $24 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
5d
Representative II, Patient Access
Holy Cross Health —Germantown, MD
- $17.89 - $25.04 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Associate (Part-time) Germantown, MD & Rockville, MD
PM Pediatrics Management Group —Germantown, MD
- $17 - $28 an hour
- Part-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
8d
Customer Service Representative
Fyzical —Rockville, MD
- High school diploma or GED
- Clinic
- Driver's License
Front Office Coord I
Maryland Oncology —Germantown, MD
- $19.82 - $30.49 an hour
- Mid-level
- 3 years
- High school diploma or GED
5d
Donor Coordinator I, Donor Egg
CooperSurgical —Rockville, MD
- $29 - $31 an hour
- Extended hours
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Clinical Patient Support Representative
United Urology Group —Bethesda, MD
- $22 - $26 an hour
- Full-time
- Background check
- Vital signs
- HIPAA
- Dental insurance
- Tuition reimbursement
Quick Apply
Medical Front Desk Representative
AllerVie Health —Silver Spring, MD
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
12d
Patient Access ED Lead, Day Shift, Patient Access
Adventist HealthCare —Rockville, MD
- $21.55 - $28.87 an hour
- Weekends as needed
- Customer service
- 5 years
- Pass drug screening
- Free parking
- AD&D insurance
Patient Access Representative (Part-time | 12 Hours Per Week)
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
6d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Rockville, MD
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
Quick Apply
Frond desk position, Patient Services Representative
Mid-Atlantic Epilepsy and Sleep Center —Bethesda, MD
- $20 - $26 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- 401(k)
- Paid time off
Quick Apply
1d

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Patient Service Representative

Prism Vision Group -
Rockville, MD

Apply Now

Job Details

$18.00 - $31.89 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

This onsite role is located at Central Maryland Eye Associates, in Rockville, MD, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Responsibilities:

ROLE AND RESPONSIBILITIES:

Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s chart.
Verification of insurance information, verification of benefits and insurance referral information.
Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Adhere to HIPAA standards related to patient privacy and confidentiality.
Assure ease of patient flow through the clinical care process.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy).
Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans.
Advise patients of financial obligations and collect funds according to established guidelines.
Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care and identify and resolve trouble spots and problem patterns in the provision of care.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Train other patient services representatives and provide excellent customer service skills.
Comply with company policies and standards.

Qualifications:

POSITION QUALIFICATIONS:

Education: High School Graduate or General Education Degree (GED)

Experience: 2+ Years experience in a patient facing healthcare function or other customer service function preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and written communications skills in English. Bi-Lingual a plus.
Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
Mathematical and cash management skills.
Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.
Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.
Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.
Proficient with Microsoft Office Suite

WORK ENVIRONMENT:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

Apply Now

Refine Your Search

patient representative jobs in rockville, md

Patient Service Representative

Patient Access Representative (Part Time | 16 Hours Per Week)

Clinic Operations Representative - Full Time, Montgomery County

Front Desk Medical Receptionist - Patient Service Coordinator

Patient Access Representative

Patient Service Representative

Patient Access Associate 1 Pediatric Cardiology

Medical Coordinator

Patient Service Representative

Representative II, Patient Access

Front Desk Associate (Part-time) Germantown, MD & Rockville, MD

Customer Service Representative

Front Office Coord I

Donor Coordinator I, Donor Egg

Clinical Patient Support Representative

Medical Front Desk Representative

Patient Access ED Lead, Day Shift, Patient Access

Patient Access Representative (Part-time | 12 Hours Per Week)

Customer Service Representative

Frond desk position, Patient Services Representative

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