Job Title: Catering Assistant
Location: Army Navy Country Club
Department: Catering
Reports To:Catering Manager & Director of Clubhouse Operations
About Army Navy Country Club:
Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. The Club provides employees with opportunities to contribute to essential operations.
Hours:
Typical Schedule –
Tuesday–Saturday, 10am-6pm - will work later on nights of special functions. Must also be flexible & willing to work Nights; Holidays; Weekends; Mondays.
Job Summary:
This position is responsible for the successful administration of Catering events, handling administrative duties, and assistance to the Catering Manager and Club Event Manager.
Key Responsibilities:
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Works alongside the Catering Manager & Club Event Manager helping members and non-members create event orders for all types of events (including, but not limited to meetings, luncheons, dinners, holiday parties, funeral receptions)
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Takes phone calls, emails and meetings with members and non-members to assist in planning events
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Works in Jonas to review weekly BEO packets, print, and distribute to the team
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Handles printing Private Dining menus for Arlington Room events
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Handles the check in process with the Club Events Manager for Club sponsored events (including, but not limited to: Family Bingo, Valentine’s Day, Easter, Mother’s Day, Independence Day, Thanksgiving, Family Christmas Dinner, Santa Brunch, New Year’s Eve, Rooftop Series, Wine Dinners, Pub Nights, etc.)
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Delivers all deposit and payment checks to the Admin Office once they have been processed (daily)
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Administration work when the following items are needed which includes, but is not limited to: filing contracts, meal cards, menu cards, check in sheets, diagrams, etc.
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Handles Post Event feedback questionnaires
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Maintains Admin Meeting Room calendar/schedule in Jonas
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Keeps an organized and clean workspace
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Assists in booking vendors (flowers, music & entertainment, etc.) for all Club sponsored events
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Works weddings from set up through dinner service
Additional Duties Include:
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Discusses event strategy with appropriate Department Heads as outlined by the BEO’s and Catering Contracts
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Participate in weekly departmental meetings summarizing future events and their details
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Identifies and satisfies the guest’s needs in a profitable manner
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Conducts event space tours with the members or non-members prior to booking an event as required and follows up with the Catering Manager
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Assists in creating and updating catering, private dining and wedding packets
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Is conversant with all liquor, fire and safety regulations as they apply to the operation of the clubhouse
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Has a thorough knowledge of set up, layouts and maximum room configurations for a variety of banquet activities including, but not limited to meetings, weddings and receptions
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Assists the Banquet & Food and Beverage department personnel as required
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Communicate with the Executive Chef, Executive Sous Chef and Sous Chef in a timely and effective manner regarding future and same day events to ensure ultimate satisfaction for our guests
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Knows how to work the Clubhouse event monitors
Goals and Objectives:
To exceed the expectations of our members and their guests by offering consistent and courteous service from the time they contact ANCC until the conclusion of the event. Grow and develop as a prominent team player by using effective communication and understanding of everyone’s role on our team. Continue to learn and grow in the catering industry.
Skills:
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Supervisory skills
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Organizational skills
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Quick evaluation and decision-making skills
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Ability to answer telephones in a friendly, professional, and efficient manner
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Sound command of the English language, both written and spoken
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Basic understanding and knowledge of the catering industry
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Knowledge of all menu items including food, wine, spirits, and beer
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Keyboard and word processing skills, including use of Internet service
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Proficient skills in Microsoft Office, specifically publisher
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Exceptional verbal & written communication skills and interpersonal skills
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Ability to work with minimal supervision
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Jonas and Social Tables knowledge is a plus
Skills:
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Ability to handle guest and interdepartmental inquiries in a quick, concise, and polite manner
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Ability to fulfill deadlines under any circumstances
BENEFITS
Army Navy Country Club places a strong emphasis on the well-being of its staff, offering comprehensive benefits designed to support a balanced and fulfilling career.
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Group Health, Dental, & Vision Insurance
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Club-Paid Life Insurance
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Voluntary Short-term & Long-term Disability
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Flexible Spending Accounts (Health & Dependent)
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Paid Time Off & Holiday Pay
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Employee Assistance Program
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401(k) Retirement Program with Matching Contributions
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Complimentary Meals
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Club-sponsored Staff Events
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Five Star Employee Recognition Program
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Employee Appreciation Fund – A holiday gift to employees funded solely from voluntary contributions made by Members of the Club
Army Navy Country Club is an EEO
This job is a civilian position and does not require military service (including commission and enlistment)
