Top 15 Sr. operations manager, ars Jobs in Rockville, Va

Sr Manager, Central Outbound Operations
ID Logistics —Henrico, VA
- $104,000 - $135,000 a year
- Weekends as needed
- 7 years
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Sr. Operations Manager
Amazon.com Services LLC —Rockville, VA
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Sr. Operations Manager, ARS
Amazon.com Services LLC —Rockville, VA
- $135,000 - $182,700 a year
- Full-time
- Engineering
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
Sr Manager, Virginia Service Sales & Operations
Otis —Richmond, VA
- $130,000 - $170,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Accounting
- Paid holidays
- Disability insurance
Senior Manager, Talent Acquisition Operations
Harris Williams & Co. —Richmond, VA
- $135,000 - $165,000 a year
- Full-time
- Background check
- 5 years
- Office
- Wellness program
- Health savings account
Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)
Capital One —Richmond, VA
- Email
- Military
- Office
- 3 years
- Health insurance
Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)
Information Technology Senior Management Forum —Richmond, VA
- $149,000 - $170,000 a year
- Email
- Military
- Office
- 3 years
- Health insurance
Operations Senior Manager, AI
Mission Lane —Richmond, VA
- $136,000 - $162,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Travel
- Paid parental leave
- Disability insurance
Sr. Manager, Operations Governance, FPDS
Capital One —Richmond, VA
- Email
- 7 years
- Military
- Bachelor's degree
- Health insurance
Senior Manager, Accounting Operations
Hamilton Beach Brands, Inc. —Glen Allen, VA
- $124,779 - $151,518 a year
- Hybrid work
- CPA
- ERP systems
- Data analysis skills
- Profit sharing
- Health savings account
Quick Apply
Senior Manager, Learning Operations Managed Services
Deloitte —Richmond, VA
- $171,600 - $338,300 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Click-Based Outbound) Hybrid
Capital One —Richmond, VA
- Email
- Military
- Office
- 3 years
- Health insurance
1d
Senior Research Operations Manager IVPRL, Department of Surgery
Virginia Commonwealth University —Richmond, VA
- $80,000 - $90,000 a year
- Full-time
- Surgery
- 5 years
- Adults
- Paid holidays
- Health insurance
Lead HVAC Installer
ARS-Rescue Rooter —Richmond, VA
- $60,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health savings account
Quick Apply
Retail Sales Lead Generator
ARS-Rescue Rooter —Glen Allen, VA
- $20 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health savings account
Quick Apply

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Sr Manager, Central Outbound Operations

ID Logistics -
Henrico, VA

Apply Now

Job Details

$104,000 - $135,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Packing
Team leadership
Workflow management (operations management method)
Coaching
Performance management strategy
Operations transformation
Process design
Metrics Reporting
E-commerce
Leadership development
Order shipping
High school diploma or GED
Team development
Packaging
Mentoring
Project execution
Leadership development programs
Operational excellence initiatives
Process improvement planning
Root cause analysis
Workforce management
Project leadership
Operations planning
Analytics
Strategic workforce planning

Full Job Description

Position Overview:

The Central Build Operations Team is the group that gets called when the business is launching a new facility, improving performance, or helping a site get back on track. As the Senior Manager, Outbound Operations, you'll work side-by-side with site leadership teams across the country, providing hands-on support during startups, stabilizations, recoveries, and operational transformations.

This role is ideal for a highly experienced multi-site e-commerce leader who enjoys solving complex operational challenges, developing leaders, and driving results in fast-paced environments. Success in this position comes from bringing deep expertise in large-scale e-commerce operations, a passion for coaching teams, and the ability to quickly assess opportunities, develop action plans, and deliver sustainable improvements.

Location: This role must be located near the White Haven, PA, Frackville, PA, Kenosha, WI, Ocala FL, Salt Lake City, or Henrico, VA area. We are hiring for one IB role and one OB role.

Work Schedule: Monday-Friday, 8am-5pm, with occasional nights and weekends as needed to support business operations and new launches.

Travel Specifics: 80%, Weekly to any of our US operations. This travel requirement is non-negotiable.

Competitive Total Rewards: Competitive salary of $104,000-$135,000 plus bonus, along with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education.

Key Responsibilities

Startup Deployments & New Facility Launches

Lead startup readiness activities, go-live execution, and stabilization efforts for new warehouse and fulfillment operations.
Partner with site leadership teams to establish operational processes, labor strategies, training plans, performance expectations, and execution standards.
Provide hands-on operational support during launch periods to ensure successful transitions into steady-state operations.

Operational Recovery & Turnaround Management

Deploy to underperforming facilities to assess operational gaps, identify root causes, and develop comprehensive recovery action plans.
Lead execution of turnaround strategies focused on improving service, productivity, quality, safety, inventory accuracy, and customer performance.
Track progress and ensure sustainable improvements through structured follow-up and accountability mechanisms.

Outbound Operations Subject Matter Expertise

Serve as the organization's functional expert for outbound operations.
Provide guidance and coaching on fulfillment execution, workflow design, labor deployment, planning, process adherence, and operational best practices.
Support site leaders in identifying and eliminating barriers impacting operational performance.

Leadership Coaching & Capability Development

Coach General Managers, Operations Managers, Area Managers, Supervisors, and frontline leadership teams.
Develop leadership capability through training, mentorship, performance management, and operational best-practice deployment.
Reinforce accountability, ownership, and execution excellence across supported facilities.
Continuous Improvement & Standardization
Drive operational consistency and compliance with network standards.
Identify opportunities to improve productivity, quality, throughput, labor efficiency, and customer outcomes.
Lead implementation of best practices and sustainable process improvements across multiple facilities.

Cross-Functional Collaboration

Partner cross-functionally with Operations, Engineering, IT, Safety, Learning & Development, Human Resources, and Project Teams to support new facility launches, system implementations, operational recovery efforts, performance improvement initiatives, and process optimization projects. Leverage operational data and performance metrics to identify opportunities, develop action plans, and drive sustainable business results across the network.
Analyze operational metrics and performance trends to identify risks and opportunities.
Develop action plans supported by data and measurable objectives.
Monitor progress against operational KPIs and ensure achievement of performance goals.
Perform other duties and special projects as assigned.

#IND123

#LI-SALARY

Requirements:

Minimum Qualifications for Internal and External Applicants:

High school diploma or GED required; additional relevant experience may be considered in lieu of higher education.
7+ years of progressive leadership experience in a e-commerce operational environment.
3+ years leading large operational teams through multiple levels of leadership.
Experience operating within a large-scale, highly standardized multi-site e-commerce network, utilizing established operating systems, performance metrics, and standardized processes.
Subject matter expertise in outbound operations, including fulfillment execution, labor planning, workflow management, productivity improvement, and service-level performance.
Proven experience leading multiple simultaneous facility launches, startup deployments, operational recoveries, and transformation initiatives, including the development and execution of action plans that drive measurable results.
Proven experience serving as a launch leader, operational deployment leader, or functional SME for three or more large-scale e-commerce facility launches.
Experience supporting multiple facilities simultaneously and driving operational results outside of direct-reporting relationships through influence, coaching, and execution leadership.
Demonstrated ability to assess operational performance, identify root causes, and implement sustainable improvements in productivity, quality, service, and labor efficiency.
Demonstrated experience to rapidly assess unfamiliar operations, identify performance barriers, prioritize corrective actions, and deliver sustainable operational improvements in compressed timelines.
Experience coaching and developing operational leaders while influencing results across teams and functions.
Advanced understanding of operational processes, including inventory flow, picking, packing, sorting, shipping, workforce planning, and operational controls.
Demonstrated success balancing strategic planning with hands-on execution in fast-paced, metrics-driven environments.
Strong analytical, problem-solving, leadership, and continuous improvement skills.
Ability and willingness to travel up to 80% domestically.

Preferred Qualifications

Experience supporting multiple simultaneous startup deployments from launch through stabilization.
Experience serving as a subject matter expert, deployment leader, or operational support leader during critical business events.
Experience working within a customer-driven e-commerce environment with high-volume operational demands.
Proven success leading operational recovery, turnaround, or performance improvement initiatives.
Demonstrated ability to develop leadership capability and drive organizational change across multiple facilities.

Req Benefits: ID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time, among other competitive benefits. Compensation is determined based on several factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and geographic location. The posted range is presented to illustrate variables within these factors.

Apply Now

Refine Your Search

sr. operations manager, ars jobs in rockville, va

Sr Manager, Central Outbound Operations

Sr. Operations Manager

Sr. Operations Manager, ARS

Sr Manager, Virginia Service Sales & Operations

Senior Manager, Talent Acquisition Operations

Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)

Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)

Operations Senior Manager, AI

Sr. Manager, Operations Governance, FPDS

Senior Manager, Accounting Operations

Senior Manager, Learning Operations Managed Services

Senior Manager, Outbound Marketing Strategy & Operations - Performance Marketing (Click-Based Outbound) Hybrid

Senior Research Operations Manager IVPRL, Department of Surgery

Lead HVAC Installer

Retail Sales Lead Generator

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