Top 2433 Technical account manager Jobs in Rockville

Account Manager, Technical
T-Mobile USA, Inc. —Herndon, VA
- $62,600 - $112,900 a year
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
1d
Technical Account Manager
Kion —Columbia, MD
- $118,000 - $128,000 a year
- Full-time
- Remote
- Azure
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
13d
Commercial Sales Specialist
Cathell, Naylor & Associates —Washington, DC
- $80,000 - $110,000 a year
- Full-time
- Construction site
- Mid-level
- 3 years
- Travel reimbursement
- Disability insurance
Quick Apply
Cloud Infrastructure Architect, Okta Federal
Okta —Washington, DC
- $244,000 - $336,000 a year
- Hybrid work
- Azure
- DevOps
- Fair chance
Quick Apply
Engineering Manager
KBR —Washington, DC
- $195,500 - $293,135 a year
- Full-time
- Bachelor's degree
- Mentoring
- In-person
- AD&D insurance
- Health insurance
Cybersecurity Manager
KBR —Washington, DC
- $213,785 - $320,620 a year
- Full-time
- 5 years
- Windows
- Bachelor's degree
- AD&D insurance
- Health insurance
Master Project Scheduler
KBR —Washington, DC
- $113,390 - $170,085 a year
- Full-time
- 5 years
- Analysis skills
- In-person
- AD&D insurance
- Health insurance
Regional Sales Manager (SMT, inspection equipment)
Cesna Recruitment —Washington, DC
- $100,000 - $110,000 a year
- Full-time
- Up to 50% travel
- Marketing
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Business Development Rep - HVAC Service Sales
Fidelity Mechanical Services —Ashburn, VA
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Information System Security Engineer (ISSE)
Peraton —Annapolis Junction, MD
- $135,000 - $216,000 a year
- Azure
- Bachelor of Science
- Research
- Health savings account
- Paid holidays
Information Systems Security Engineer (ISSE)
Peraton —Washington, DC
- $104,000 - $166,000 a year
- Azure
- Bachelor of Science
- System design
- Health savings account
- Paid holidays
TECHNICAL SPECIALIST - HVAC
ACI Mechanical & HVAC Sales —Dulles, VA
- $83,000 - $90,000 a year
- Full-time
- Background check
- Clean driving record
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
Market Sales Manager- Washington, D.C.
Kimball International —Washington, DC
- $80,000 - $100,000 a year
- Mid-level
- Project management
- Bachelor's degree
- Wellness program
- Health insurance
7d
Senior Enterprise Software Engineer
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $105,000 - $245,000 a year
- Full-time
- Azure
- Doctoral degree
- Computer Science
- Disability insurance
- Health insurance
13d
Data Science Manager - AI Trainer
DataAnnotation —McLean, VA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Robotics Engineer for Tailored Autonomous Systems
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $85,000 - $195,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
- Disability insurance
- Health insurance
13d
Information Systems Manager
Amentum —McLean, VA
- $150,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
UC Engineer - Senior
Amentum —Fort Meade, MD
- $180,000 - $210,000 a year
- Full-time
- System design
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
Operations Manager
KBR —Washington, DC
- $164,335 - $246,560 a year
- Full-time
- PMP
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
Senior Systems Engineer
Amentum —Fort George G Meade, MD
- $180,000 - $230,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health savings account
- Employee stock purchase plan
Quick Apply

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Account Manager, Technical

T-Mobile USA, Inc. -
Herndon, VA

Apply Now

Job Details

Full-time
$62,600 - $112,900 a year
1 day ago

Benefits

Paid parental leave
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
Life insurance
Childcare
Pet insurance

Qualifications

Managing customer accounts
Defect resolution root cause analysis
Defect analysis
Presentations for conferences or internal meetings
Incident Escalation
High school diploma or GED
Managing clients in a customer support role
Root cause analysis
Account management

Full Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
This role supports organizational success by ensuring a high-quality customer experience for strategic business customers. It manages technical issues by directing team efforts and resolving service challenges promptly. The role differentiates itself through collaboration with cross-functional teams to deliver effective business solutions. Success is measured by customer satisfaction, issue resolution efficiency, and operational improvements. The work directly impacts customer retention and the overall quality of service delivery within the organization.

Job Responsibilities:

Monitor and manage progress toward resolution of customer technical issues to maintain service continuity
Analyze process flows and tool applications to identify and implement improvements enhancing customer experience
Coordinate resources to resolve sensitive or chronic technical problems, minimizing escalations
Provide timely feedback to management on customer trends, issues, and needs to support decision-making
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)
2-4 years Managing Technical Porjects (Preferred)
Less than 2 years Reporting Experience (Preferred)

Knowledge, Skills and Abilities:

Adaptability (Required)
Communication (Required)
Customer Service (Required)
Escalation Management (Required)
Presentation Delivery (Required)
Product Knowledge (Required)
Root Cause Analysis (RCA) (Required)
Technical Account Management (Required)
Technical Knowledge (Required)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $62,600 - $112,900

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Apply Now

Refine Your Search

technical account manager jobs in rockville

Account Manager, Technical

Technical Account Manager

Commercial Sales Specialist

Cloud Infrastructure Architect, Okta Federal

Engineering Manager

Cybersecurity Manager

Master Project Scheduler

Regional Sales Manager (SMT, inspection equipment)

Business Development Rep - HVAC Service Sales

Information System Security Engineer (ISSE)

Information Systems Security Engineer (ISSE)

TECHNICAL SPECIALIST - HVAC

Market Sales Manager- Washington, D.C.

Senior Enterprise Software Engineer

Data Science Manager - AI Trainer

Robotics Engineer for Tailored Autonomous Systems

Information Systems Manager

UC Engineer - Senior

Operations Manager

Senior Systems Engineer

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