Top 42 Bilingual call center representative Jobs in Rockville Md

Customer Service Representative-E?Procurement
Aramark —Rockville, MD
- $22 - $27 an hour
- Holidays
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
CALL CENTER REPRESENTATIVE BILINGUAL
Whitman-Walker Health —Washington, DC
- $21.00 - $26.25 an hour
- Weekends as needed
- Spanish
- HIPAA
- Experience equivalent to degree accepted
Quick Apply
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Call Center Agent
National Charity Services —Washington, DC
- From $20 an hour
- Part-time
- Spanish
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Representative (Administrative Assistant III)
Fairfax County Government —Fairfax, VA
- $46,160.40 - $80,780.75 a year
- Full-time
- Spanish
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
2d
Contact Center Agent
La Clinica Del Pueblo Inc —Hyattsville, MD
- $18 - $22 an hour
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
DME Specialist/ Fitter (Customer Support Representative)
New Hampshire Medical Supply —Washington, DC
- $20 - $21 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
6d
Customer Service Representative for Insurance Agency (bilingual preferred)
Eliu Villatoro State Farm Agency —Sterling, VA
- $15 - $16 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Paid training
- Health insurance
Quick Apply
Contact Center Customer Service Representative
ITCON Services —Vienna, VA
- Weekends as needed
- Research
- High school diploma or GED
- 1 year
Quick Apply
Customer Service Representative
ITCON Services —Vienna, VA
- Weekends as needed
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
10d
CLIENT SERVICES REPRESENTATIVE BILINGUAL
Whitman-Walker Health —Washington, DC
- $19.95 - $24.94 an hour
- Weekends as needed
- Spanish
- HIPAA
- Office
Quick Apply
Telemarketer - State Farm Agent Team Member
Chris Aguirre - State Farm Agent —Kensington, MD
- $16 - $18 an hour
- Part-time
- Spanish
- Communication skills
- Entry level
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Service Representative
LYON BAKERY INC —Hyattsville, MD
- $18 - $19 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Flexible schedule
Quick Apply
Customer Service Representative- Spanish Bilingual
TechOp Solutions International —Washington, DC
- $47,500 - $54,000 a year
- Full-time
- Spanish
- Writing skills
- Mid-level
- Travel reimbursement
Quick Apply
Customer Service Agent | Part- Time
Empire Auto Parts —Odenton, MD
- $19 an hour
- Part-time
- 18 years or older
- Spanish
- English
- Free parking
- Paid training
Quick Apply
Support Specialist, FAD
National Center for Missing & Exploited Children —Alexandria, VA
- $26.15 an hour
- Weekends as needed
- Spanish
- 5 years
- Word processing
Quick Apply
Customer Service Representative- Mandarin Bilingual
TechOp Solutions International —Washington, DC
- $47,500 - $54,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Computer skills
- Travel reimbursement
Quick Apply
Temporary- Call Agent (St. Louis, MO Location)
Eursdale Companies —McLean, VA
- Temporary
- 18 years or older
- Computer literacy
- Writing skills
Telemarketer - State Farm Agent Team Member
Dennis Donnelly - State Farm Agent —Largo, MD
- $45,000 - $65,000 a year
- Full-time
- Spanish
- English
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
5d
Sales Representative / Move Consultant
TWO MEN AND A TRUCK® —Columbia, MD
- $17 - $25 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Paid training
- Opportunities for advancement
Quick Apply

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Customer Service Representative-E?Procurement

Aramark -
Rockville, MD

Apply Now

Job Details

$22 - $27 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Live chat
Optimizing workflow processes
Application Integration
Practicing in a sourcing or procurement role
Employee onboarding
Spanish
Systems integration
Customer training
Microsoft Excel
Customer relationship building
Email customer support
Microsoft Outlook
Accounts payable
Texting/chatbox tools
Software product demonstrations
Bachelor of Science
English
Mid-level
E-commerce
Managing clients in a customer support role
Analysis skills
Corporate training teaching experience
Bachelor's degree
Task prioritization
Hospitality industry experience
Fax machines
EDI transactions for logistics
Quality improvement
Customer relationship management
User acceptance testing

Full Job Description

Job Description

Customer Service Representative ? (eCommerce)

Position Summary The Customer Service Representative has the knowledge and skillset to effectively support the day-to-day operations of Avendra?s Customer Service Department and Call Center. He/She provides world-class customer service by serving as a single point of contact to all customer inquiries regarding products and services available through Avendra.

Position Reports to: Senior Manager, Customer Service

The ideal candidate will be based in Rockville, MD, or Irvine, CA.

Job Responsibilities

? Effectively support the day-to-day operations of Avendra?s Customer Service department
o Provide customer service support to all Avendra Customers, with a primary focus on Avendra customers utilizing the iBuyEfficient and Nexus platforms
o Respond to customer support inquiries for 1-866-AVENDRA, the Customer Service email inboxes and live chat with timeliness and courtesy
o Identify and resolve system and service-related concerns expressed by customers
o Monitor and maintain technical integrations with various systems: EDI transmissions, Accounts Payable Integrations, Supplier Catalog Integrations
o Develop and maintain ongoing mastery of the internal Administration Tools, Avendra Supplier programs and Avendra?s E-Commerce platforms
o Consistently portray a strong, positive message to the team based on set directives, established team goals, company goals and general company philosophy
? Responsible for the seamless integration and on-going support of iBE Clients
o Collaborate with Manager, Customer Service and other key stakeholders internally and externally to ensure Customer Satisfaction
o Conduct Nexus client demos, implementations and customer training
? Provide timely support to key internal and external stakeholders
o Interact with all levels of management within Avendra in addition to our supplier and customer base

Secondary Responsibilities
? Support release of new technology by conducting user acceptance testing and providing the voice of customer feedback
? Identify opportunities for process improvement of through refined procedures, tools/templates, and by leveraging technology
? Support the onboarding and training of new hires
? Complete special projects/assignments as requested by the Manager of Customer Service
? Provide support on holidays or weekends when required

Primary Competencies
? Functional/Technical Skills
? Effective Written and Oral Communications
? Problem Solving & Analytical Skills
? Relationship Building
? Planning and Organization
? Quality & Continuous Improvement

Other Duties. Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment. This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands. This is largely a sedentary role with some light lifting of files possibly needed.

Qualifications

? Excellent customer service skills and telephone etiquette
? 1 year of experience effectively navigating through multiple IT platforms required
? Strong communication and interpersonal skills (written and verbal)
? Excellent organizational skills ? great attention to detail. Ability to function in a multi-tasked and fast paced environment Excellent listening, analytical skills and ability to be impartial
? Ability to prioritize time sensitive issues
? Training experience in a group, individual, or online setting a plus
? Experience in hospitality, purchasing and/or procurement a plus
? Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)
? Bilingual in Spanish/English a plus
? Willingness to work flexible hours when required

Overnight Travel Requirements. Type: None

Years of Relevant Experience. 2-4 years of experience required

Education Requirements. BS/BA in relevant field or equivalent years' experience preferred

Benefits

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

? Generous PTO, Vacation and 9 paid holidays
? Volunteer days, community partnerships, Employee Assistance Program
? Employee discounts on select services and products
? Your choice of three medical plan tiers, two carriers to choose from
? Adoption Assistance & Paid Parental Leave
? Tuition Funding Sources and Scholarship Programs
? Retirement plan (401K or SIRP for those eligible) with match on annual contributions

COMPENSATION: The hourly rate for this position is $22 to $27. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply Now

Refine Your Search

bilingual call center representative jobs in rockville md

Customer Service Representative-E?Procurement

CALL CENTER REPRESENTATIVE BILINGUAL

Patient Contact Center Representative (Remote)

Call Center Agent

Customer Service Representative (Administrative Assistant III)

Contact Center Agent

DME Specialist/ Fitter (Customer Support Representative)

Customer Service Representative for Insurance Agency (bilingual preferred)

Contact Center Customer Service Representative

Customer Service Representative

CLIENT SERVICES REPRESENTATIVE BILINGUAL

Telemarketer - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative- Spanish Bilingual

Customer Service Agent | Part- Time

Support Specialist, FAD

Customer Service Representative- Mandarin Bilingual

Temporary- Call Agent (St. Louis, MO Location)

Telemarketer - State Farm Agent Team Member

Sales Representative / Move Consultant

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