Top 183 Customer care coordinator Jobs in Rockville Md

Customer Care Service Support Coord
Johnson Controls —Capitol Heights, MD
- $29.80 - $38.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
Membership Coordinator
(c) Management, Inc., (CMI) —Rockville, MD
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Commuter assistance
- Health savings account
Patient Coordinator
Axle —Bethesda, MD
- $100,000 - $108,000 a year
- Writing skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Patient Service Coordinator MHUC
MedStar Health —Rockville, MD
- $18.70 - $32.72 an hour
- Full-time
- Urgent Care
- High school diploma or GED
- Computer skills
Patient Service Coordinator MAS
MedStar Health —Silver Spring, MD
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
7d
Call Center Coordinator
The Orthopaedic Center —Rockville, MD
- English
- Mid-level
- High school diploma or GED
Quick Apply
Clinic Operations Coordinator
Sunstone Therapies —Rockville, MD
- $55,000 - $65,000 a year
- Full-time
- Inventory management
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
4h
Facility Admissions Coordinator UN
University of Maryland Medical System —Laurel, MD
- $19.29 - $31.40 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
Patient Access Representative (Full-time)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
20h
Patient Access Representative (Part Time | 16 Hours Per Week)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- HIPAA
8d
Donor Coordinator I, Donor Egg
CooperSurgical —Rockville, MD
- $29 - $31 an hour
- Extended hours
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Patient Care Coordinator I- 078
Keplr Vision —Bethesda, MD
- $19 - $21 an hour
- Full-time
- Computer literacy
- 1 year
- Entry level
Quick Apply
11h
Front Office Coordinator - Silver Spring (Aspen Hill), MD
Pivot Physical Therapy —Silver Spring, MD
- $17.65 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
11d
Interest, Enrollment, and Data Coordinator
Makom —North Bethesda, MD
- $60,000 - $70,000 a year
- Background check
- Current TB test
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Patient Service Coordinator
MedStar Health —Washington, DC
- $18.70 - $32.72 an hour
- Full-time
- BLS Certification
- Urgent Care
- High school diploma or GED
1d
Call Center Coordinator
The Centers for Advanced Orthopaedics LL —Rockville, MD
- English
- Mid-level
- High school diploma or GED
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Care Coordinator
CCAIM —Bethesda, MD
- $45,000 - $52,000 a year
- Full-time
- Background check
- Hospitality
- Pass drug screening
- Paid training
- Continuing education credits
Quick Apply
1d
Patient Service Coordinator
Johns Hopkins University —Columbia, MD
- $16.60 - $29.50 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
7d
Benefits Coordinator
Hillcrest Children Center —Washington, DC
- $25 - $30 an hour
- Mid-level
- 1 year
- Paid holidays
- Health insurance
Quick Apply
13d

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Customer Care Service Support Coord

Johnson Controls -
Capitol Heights, MD

Apply Now

Job Details

Full-time
$29.80 - $38.00 an hour

Benefits

Paid training
Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Microsoft Excel
Customer returns handling
Team supervision
High school diploma or GED
Data management
Desktop applications
Productivity software

Full Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer:

Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!

What you will do

Under general supervision, coordinates employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads. Generate and track customer orders, process shipments, track branch, and vehicle inventories, set up new customer accounts, and work with vendors on invoice and shipment issues.
Partners effectively with the Service Team Manager to ensure technical service work is completed in a reasonable timeframe and to the customer’s expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.

How you will do it

Parts Ordering/PO Creation Support
- The CSC will update the Special Handling field with the date the parts were ordered, ex: 11/9, Parts Ordered - CSC Initials
Assists with the creation of L&M quotations.
Create and track RMAs, prepare shipments for return, track receipt, and follow up on any delays
Update on-call list
Track & report yearly, monthly, and quarterly inventory counts
Creation of new vendor and Subcontract paperwork
Various Report Tracking (Vibration, Oil, Refrigerant)
Maintain/Create Customer Bill to Account Information, reconcile updates
Periodically performs duties of the Customer Resource Coordinator as overflow demands
New Trunk Creations/Close Inventory Trunks, tool, and product inventories
Ordering/tracking of uniforms
Other duties and administrative activities as assigned

What we look for

Required

High school diploma or equivalent required, plus a minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Must have proficient computer skills within the following applications: Microsoft Word, Excel, PowerPoint and Internet business application usage and strong data management capabilities.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.

Preferred

Associate’s degree preferred.
Experience and/or basic project accounting or costing principles are desired.

HIRING HOURLY RANGE: $29.80 - $38 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your

background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Apply Now

Refine Your Search

customer care coordinator jobs in rockville md

Customer Care Service Support Coord

Membership Coordinator

Patient Coordinator

Patient Service Coordinator MHUC

Patient Service Coordinator MAS

Call Center Coordinator

Clinic Operations Coordinator

Facility Admissions Coordinator UN

Patient Access Representative (Full-time)

Patient Access Representative (Part Time | 16 Hours Per Week)

Donor Coordinator I, Donor Egg

Patient Care Coordinator I- 078

Front Office Coordinator - Silver Spring (Aspen Hill), MD

Interest, Enrollment, and Data Coordinator

Patient Service Coordinator

Call Center Coordinator

Patient Access Representative

Patient Care Coordinator

Patient Service Coordinator

Benefits Coordinator

I want to receive the latest job alert for customer care coordinator in rockville md

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