Top 172 Concierge Jobs in Rockwall Tx

Lead Concierge
Stratton Amenities —Plano, TX
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Bilingual (English/Spanish) Wireless Sales Representative- AT&T Authorized Retailer
Portables AT&T Authorized Retailer —Dallas, TX
- From $15 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Concierge- PRN
Tradition Senior Living —Dallas, TX
- PRN
- Computer literacy
- English
- Computer skills
Quick Apply
Leasing Consultant – Luxury Apartments | Sales & Resident Experience
Integrated Real Estate Group —Garland, TX
- $20 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
14d
Patient Concierge
Jefferson Dental Clinic —Carrollton, TX
- $13 - $16 an hour
- Full-time
- CPR Certification
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
Concierge - PRN
Vitality Living Preston Hollow —Dallas, TX
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
3d
Concierge
Integrated Real Estate Group —Garland, TX
- $16 an hour
- Part-time
- 11+ years
- English
- Office
- Disability insurance
- Health insurance
Quick Apply
Aesthetic Care Concierge
Advanced MedAesthetic Partners —Dallas, TX
- $20 - $25 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Concierge
The Waterford at Mesquite —Mesquite, TX
- Part-time
- Entry level
- Paid training
- Paid time off
Quick Apply
13d
Concierge (Multi-family)
FirstService Residential —Dallas, TX
- $20 - $24 an hour
- Full-time
- Residential
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
Concierge Lead - Dallas, TX
Action Property Management —Dallas, TX
- $22 - $26 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Concierge, Hope Lodge - Thursday and Friday (7:30am-4:00pm)
American Cancer Society —Dallas, TX
- $20.48 an hour
- Part-time
- High school diploma or GED
- Travel
- Communication skills
- Dental insurance
- Paid time off
10d
Concierge/Receptionist (PRN)
The Legacy Senior Communities —Dallas, TX
- $15 - $17 an hour
- PRN
- High school diploma or GED
- US work authorization
- Entry level
- 403(b)
Quick Apply
5d
Concierge--Nights
Larkspur at Twin Creeks —Allen, TX
- $18 - $22 an hour
- Serving
- Sales
- Computer literacy
Quick Apply
Concierge - Full Time
Tradition Senior Living —Dallas, TX
- Full-time
- English
- Computer skills
- 1 year
- Health insurance
- 401(k)
Quick Apply
10d
Concierge Overnight
Castle Group —Dallas, TX
- Part-time
- Ability to climb stairs
- High school diploma or GED
- Organizational skills
Concierge
Tower Club - Dallas —Dallas, TX
- $19 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
7d
Customer Engagement Advocate
Lantern —Dallas, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Surgery
- Sales
- Paid training
- Paid parental leave
Showroom Concierge & Interior Design Coordinator
Burlington Building Materials Inc —Dallas, TX
- $24 - $27 an hour
- Full-time
- Computer literacy
- Merchandising
- Residential
- Health insurance
- Dental insurance
Quick Apply
Join Our Team!
Action Property Management —Dallas, TX
- Hybrid work
- Hospitality
- Residential
- Fair chance
- Paid holidays
- Health insurance
Quick Apply

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Lead Concierge

Stratton Amenities -
Plano, TX

Apply Now

Job Details

$18 - $19 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

concierge jobs in rockwall tx

Lead Concierge

Bilingual (English/Spanish) Wireless Sales Representative- AT&T Authorized Retailer

Concierge- PRN

Leasing Consultant – Luxury Apartments | Sales & Resident Experience

Patient Concierge

Concierge - PRN

Concierge

Aesthetic Care Concierge

Concierge

Concierge (Multi-family)

Concierge Lead - Dallas, TX

Concierge, Hope Lodge - Thursday and Friday (7:30am-4:00pm)

Concierge/Receptionist (PRN)

Concierge--Nights

Concierge - Full Time

Concierge Overnight

Concierge

Customer Engagement Advocate

Showroom Concierge & Interior Design Coordinator

Join Our Team!

I want to receive the latest job alert for concierge in rockwall tx

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