Top 18 It entry Jobs in Rocky Mount, Nc

Geek Squad Agent (Retail Store)
Best Buy —Wilson, NC
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
DMV - CDL Help Desk Specialist
State of North Carolina - Department of Transportation —Nash County, NC
- $43,267 - $75,718 a year
- Full-time
- Customer service
- Mid-level
- Office
1d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Wilson, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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DMV - CDL Help Desk Specialist
State of North Carolina - Department of Transportation —Nash County, NC
This position verifies the Drug and Alcohol Clearinghouse status of driver presented at the time of application for a NC commercial driver license or commercial…
$43,267 - $75,718 a year
1d

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
6d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

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it entry jobs near rocky mount, nc

Geek Squad Agent (Retail Store)

Best Buy -
Wilson, NC

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Job Details

Part-time | Full-time
$15.00 - $17.88 an hour

Benefits

Paid time off
Employee discount

Qualifications

Customer follow-ups
Non-technical user support
Retail customer service procedures
Retail store experience
Client services experience within retail industry
Technical customer support solution
Entry level
Under 1 year

Full Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do

Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
Help customers set up new devices and provide advice on whether to repair or replace old devices
Monitor service queues and provide accurate status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents

Basic qualifications

3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part time

Apply Now

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it entry jobs in rocky mount, nc

Geek Squad Agent (Retail Store)

DMV - CDL Help Desk Specialist

Now Hiring IT and Telecom Field Technicians

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