Top 15 Technical support representative Jobs in Rocky Mount, Nc

Client Care Center-Consumer Account Security Claims
Truist Bank —Wilson, NC
- Full-time
- English
- Windows
- High school diploma or GED
- AD&D insurance
- Paid holidays
Sales Representative - Small Format - Beverage Distribution
Coastal Beverage Company Inc —Rocky Mount, NC
- Full-time
- Word processing
- Merchandising
- Mid-level
- Disability insurance
- Health insurance
Wastewater Sales Representative (Precast Concrete)
Mack Industries Inc —Rocky Mount, NC
- Up to 50% travel
- Construction site
- Engineering
- Paid holidays
- Dental insurance
Quick Apply
1d
Outside Sales Representative
Flow Control Group —Wilson, NC
- Full-time
- Construction site
- ERP systems
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Senior eDiscovery Sales Executive
Complete Legal —United States
- $105,000 - $125,000 a year
- Full-time
- Remote
- Background check
- Sales
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for technical support representative

Outside Sales Representative
Hibu —Rocky Mount, NC
3 weeks of classroom training followed by 9 weeks of field training while on the job and ongoing companywide support. Become a digital marketing expert.
Resident Services Coordinator
Asset Living —Rocky Mount, NC
In all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect…
$18 - $21 an hour
4d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Entry Level Sales Representative
Confidential —Grove City, OH
Initiate outbound calls to prospective clients using warm calling techniques to generate new business opportunities. Pay: $2,000.00 - $2,500.00 per week.
$2,000 - $2,500 a week
Quick Apply
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support representative in rocky mount, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near rocky mount, nc

Security Officer jobs in Wilson, NC

Sales Representative jobs in Rocky Mount, NC

Outside Sales Representative jobs in Marquette, MI

Outside Sales Representative jobs in Cincinnati, OH

Outside Sales Representative jobs in Sterling Heights, MI

Customer Service Representative jobs in Philadelphia, PA

Event Sales jobs in Los Angeles, CA

Outside Sales Representative jobs in Oklahoma

Cannabis Sales jobs in Michigan

Call Center Representative jobs in San Jose, CA

Security Officer jobs in Laredo, TX

Security Officer jobs in Lubbock, TX

Security Officer jobs in Wilmington, NC

Security Guard No Experience jobs in Seattle, WA

Loan Officer Assistant jobs in Houston, TX

Security Officer jobs in Newport News, VA

Software Developer With Security Clearance jobs in Washington, DC

Security Officer jobs in Hollywood, FL

Sales Representative jobs in Cleveland, OH

Customer Service Representative jobs in San Antonio, TX

Client Care Center-Consumer Account Security Claims

Truist Bank -
Wilson, NC

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
RSU
Pension plan
Vision insurance
Life insurance

Qualifications

English
Managing clients in a customer support role
Desktop applications
Productivity software
Technical Proficiency
Banking regulatory compliance

Full Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
2. Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
3. Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
4. Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
5. Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
6. Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
7. Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma, or equivalent education and related training or experience
2. One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
3. Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
4. Proficiency in written and verbal communications (including grammar and spelling)
5. Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act

Preferred Qualifications:

1. Prior experience working in a call center or high volume/fast-paced work environment
2. Prior experience in a client-facing role
3. Background in supported departments and/or products

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Apply Now

Refine Your Search

technical support representative jobs in rocky mount, nc

Client Care Center-Consumer Account Security Claims

Sales Representative - Small Format - Beverage Distribution

Wastewater Sales Representative (Precast Concrete)

Outside Sales Representative

Senior eDiscovery Sales Executive

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for technical support representative in rocky mount, nc

Explore jobs in more locations

Please review the following job description:

Job Seeker Tools

Employer Tools

Browse

Stay Connected