Top 6 It support specialist Jobs in Rocky Mount Nc

IT TECHNICIAN
City of Rocky Mount —Rocky Mount, NC
- $22.91 - $41.77 an hour
- Full-time
- Basic math
- Mid-level
- Office
13d
IT TECHNICIAN I (PART TIME)
City of Rocky Mount —Rocky Mount, NC
- $22.91 an hour
- Part-time
- Basic math
- Office
- High school diploma or GED
13d

More jobs to discover

Find similar jobs that you might be interested in.

IT TECHNICIAN I (PART TIME)
City of Rocky Mount —Rocky Mount, NC
Possession of a valid driver's license. High school diploma or GED equivalent (associate degree or certification in a related field preferred).
$22.91 an hour
13d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support specialist in rocky mount nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near rocky mount nc

IT Technician jobs in Rocky Mount, NC

It Help Desk jobs in Daytona Beach, FL

It Technician jobs in Henderson, TX

Remote It jobs in Alaska

It Technician jobs in Florida

It Technician jobs in York, PA

Data Center Technician jobs in Richardson, TX

Phlebotomy Technician jobs in New York, NY

It Technician jobs in Odessa, TX

Hyperbaric Technician jobs in New York State

Remote Work From Home It jobs in Washington State

Emergency Medical Technician jobs in Madison, WI

It Project Manager jobs in Charlotte, NC

It Technician jobs in Idaho

It Technician jobs in Reno, NV

It Technician jobs in Grand Prairie, TX

It Technician jobs in Bangor, ME

IT TECHNICIAN

City of Rocky Mount -
Rocky Mount, NC

Apply Now

Job Details

Full-time
$22.91 - $41.77 an hour
13 days ago

Qualifications

Desktop computer repair
Report preparation
Computer operation
Operating systems
Technical support via phone
IT operations
Procedural guides
Spreadsheets
Basic math
Peripheral setup
Employee relationship building
High school diploma or GED
Driver's License
Computer hardware
Desktop (troubleshooting support)
Technical writing
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Client interaction via phone calls

Full Job Description

DESCRIPTION OF WORK

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

JOB SUMMARY: This position operates the City's Technology Support Services.
REPORTS TO: Help Desk Supervisor( IT Service Desk & Cybersecurity Operations Supervisor) assigns work in terms of division goals and objectives.

NOTE: An incumbent in this position may be designated as IT Technician I, IT Technician II, or IT Technician III depending upon the qualification, experience, and knowledge of the selected applicant.

SALARY RANGE:

$22.91-$34.36- IT TECHNICIAN I

$25.26-$37.88-IT TECHNICIAN II

$27.84-$41.77- IT TECHNICIAN III

JOB REQUIREMENTS

Investigate and resolve user-specified problems regarding computers and peripheral equipment via telephone or in person.
Studies trends in Help Desk calls and develops methods for preventing reoccurrence's of persistent problems.
Deploys new and restored computers and equipment to City employees.
Assists in tracking PC identification data, PC host data, and user account data using spreadsheets.
Documenting technical processes and providing instructions to others on technical processes
Performs other related duties as assigned.

MINIMUM QUALIFICATIONS

IT Technician I:

High school diploma or GED equivalent (Associate’s degree or certification in a related field preferred)
Knowledge and level of competency commonly associated with completion of specialized training in the field of work
Possession of a valid driver's license.

IT Technician II:

High school diploma or GED equivalent (Associate’s degree or certification in a related field preferred)
Knowledge and level of competency commonly associated with 3 years of related experience.
Possession of a valid driver's license.

IT Technician III:

Associate’s degree (Bachelor’s degree or certification preferred)
Knowledge and level of competency commonly associated with 4 years of related experience and 1 year in a lead role.
Possession of a valid driver's license.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

Knowledge of personal computers, including diagnostic methods used to resolve PC hardware and software problems.
Knowledge of PC operating systems.
Knowledge of printers and other computer peripheral hardware.
Skill in documenting technical processes and providing instruction
Skill in analyzing problems and identifying solutions.
Skill in preparing clear and accurate reports.
Skill in establishing cooperative and productive working relationships.
Skill in setting priorities for competing projects.
Skill in performing mathematical calculations.
Skill in operating computers and other standard office equipment.
Skill in interpersonal relations.
Skill in oral and written communication.

SUPERVISORY CONTROLS: The IT Support Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for accuracy, compliance with procedures, and the nature and propriety of the final results.

GUIDELINES: Guidelines include department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY: The work consists of related user support and administrative duties. The rapid pace of technological innovations contributes to the complexity of the position.

SCOPE AND EFFECT: The purpose of this position is to provide support for information systems users. Success in this position contributes to the efficiency and effectiveness of all City operations.

PERSONAL CONTACTS: Contacts are typically with co-workers, other City personnel, vendors, and members of the general public.

PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or

table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects.

Full time jobs are provided Benefits.

Benefit information can be found on the City's website https://mymarkiii.com/cityofrockymountnc/booklet/

Apply Now

Refine Your Search

it support specialist jobs in rocky mount nc

IT TECHNICIAN

IT TECHNICIAN I (PART TIME)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it support specialist in rocky mount nc

Explore jobs in more locations

DESCRIPTION OF WORK

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

Job Seeker Tools

Employer Tools

Browse

Stay Connected