Top 1552 Customer service supervisor Jobs in Rocky River, Oh

CS SPD Supervisor - Neuro Expansion
Cleveland Clinic —Cleveland, OH
- $52,270.00 - $79,727.50 a year
- Monday to Friday
- Surgery
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Insurance Customer Service Representative
Hoynes Insurance Agency, LLC —Beachwood, OH
- $40,000 - $65,000 a year
- 8 hour shift
- Military
- Mid-level
- Office
- 401(k)
- Paid time off
Quick Apply
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Clinical Supervisor
Murtis Taylor Human Services System —Cleveland, OH
- $58,000 - $65,000 a year
- Weekends as needed
- LMFT
- Nursing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Urgent Care Physician- Remote APP Supervisor
University Hospitals Wellstreet Urgent Care —Lakewood, OH
- Part-time
- Remote
- Customer service
- BC/BE
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
CNC Supervisor
Jergens —Cleveland, OH
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Project Supervisor - Quality Assurance
STRATOSPHERE QUALITY —Cleveland, OH
- $21 an hour
- Full-time
- Management
- Mid-level
- Warehouse
- Paid training
- Health insurance
Quick Apply
13d
Clinical Supervisor *$2,000 Sign On Bonus*
GuidingPoint LLC —Cleveland, OH
- $60,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Account Manager - Niche Contractor Services
Service-Tech Company —Bedford, OH
- From $60,000 a year
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
17h
RN Nursing Supervisor, Nights
Falling Water Healthcare Center —Strongsville, OH
- 12 hour shift
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
Quick Apply
Behavioral Program Supervisor (BCBA) Hybrid Position
Little Acorn ABA —Cleveland, OH
- $60,000 - $80,000 a year
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Mid-level
- Master's degree
Quick Apply
Production Supervisor
BOXit Corporation —Cleveland, OH
- $67,000 - $75,000 a year
- Urgently hiring
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Team Lead, Mammography
University Hospitals —Westlake, OH
- $36.88 - $57.68 an hour
- Patient monitoring
- Hospital
- BLS Certification
Vent Unit RN Supervisor
Seven Hills —Seven Hills, OH
- $35 - $38 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health savings account
- Health insurance
Quick Apply
Production Supervisor
Orbia Connectivity Solutions Dura-Line —Elyria, OH
- $64,000 - $96,000 a year
- Overtime
- Background check
- Microsoft Excel
- Pass drug screening
- Paid parental leave
- Paid holidays
13d
Payroll Services Team Lead
Encore Funding —Pepper Pike, OH
- $50,000 - $65,000 a year
- Full-time
- Management
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Licensed Clinical Supervisor: Crisis Response
Applewood Centers —Lorain, OH
- $65,000 a year
- Part-time
- LMFT
- Mid-level
- Residential
- 403(b) matching
- Paid parental leave
Quick Apply
Foreclosure - Customer Service
Tiffany & Bosco, PA —Solon, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Senior Client Service Manager, Personal Choice Retirement Accounts
Charles Schwab —Richfield, OH
- $33.65 - $43.27 an hour
- Hybrid work
- Research
- Office
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
In-Home Clinical Supervisor
Applewood Centers —Cleveland, OH
- $68,000 - $72,000 a year
- Full-time
- Mid-level
- Residential
- Master's degree
- 403(b) matching
- Paid parental leave
Quick Apply

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CS SPD Supervisor - Neuro Expansion

Cleveland Clinic -
Cleveland, OH

Apply Now

Job Details

$52,270.00 - $79,727.50 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.

This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.

As a CS/SPD Supervisor, you will supervise and coordinate the daily activities of the Sterile Processing or Central Sterile Supply Unit. The caregiver in this role will be responsible for engagement activities, performance feedback and corrective actions, respond to customer needs and concerns, act as a troubleshooter, and make recommendations for and/or implement improvement initiatives.

A caregiver in this position works 7:00am to 3:30pm, Monday through Friday. Weekend on-call requirements are held every 2 months.

A caregiver who excels in this role will:

Prepare and evaluate daily caregiver assignments for assigned shifts.
Ensure caregivers are in compliance with department and CCF policies, procedures and protocols.
Assess quality of services delivery to ensure department quality standards are met, turnaround time is efficient and OR needs are met.
Provide performance feedback to caregivers, and when applicable, corrective action.
Lead department caregiver engagement activities.
Facilitate caregiver development programs including in-services on product usage and infection control.
Assist in orienting new caregivers and may act as preceptor.
Collect data and prepare reports concerning instrument distribution, loss and replacement.
Administer an instrument preventative maintenance program.
Use the department's instrument and productivity tracking program to maintain accurate records regarding sterilization and set assembly count sheets.
Establish internal inventory levels and maintain levels in accordance with set standards.
Establish par level stocks and monitor for proper utilization, as applicable.
Actively seek ways to eliminate errors, reduce turnaround time, maintain workflow and improve customer service.
Demonstrate use of Process Improvement Standards (PIS) techniques and philosophies.

Minimum qualifications for the ideal future caregiver include:

High school diploma or GED.
Certified Registered Central Sterile Technician (CRCST), or Certification Sterile Processing and Distribution Licensure in Sterile Processing (CSPDT).
Two years of SPT and/or related OR experience.

Preferred qualifications for the ideal future caregiver include:

CS/SPD Lead Technician experience.
1 Year in a leadership role and or/ as a Sterile Processing lead technician.
Certification Quality Improvement Associate (CQIA) from American Society for Quality (ASQ) preferred completion in 2-years.

Physical Requirements:

Requires full range of body motion, including handling and lifting items that weigh 20-30 pounds.
Requires the ability to push a fully loaded cart weighing up to 200+ pounds.
Possible exposure to biological and chemical contamination.
Requires standing and walking for extensive periods of time.
Requires corrected vision and hearing to within normal range.

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum Annual Salary: $52,270.00

Maximum Annual Salary: $79,727.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Apply Now

Refine Your Search

customer service supervisor jobs in rocky river, oh

CS SPD Supervisor - Neuro Expansion

Insurance Customer Service Representative

Customer Service Manager

Clinical Supervisor

Urgent Care Physician- Remote APP Supervisor

CNC Supervisor

Project Supervisor - Quality Assurance

Clinical Supervisor $2,000 Sign On Bonus

Account Manager - Niche Contractor Services

RN Nursing Supervisor, Nights

Behavioral Program Supervisor (BCBA) Hybrid Position

Production Supervisor

Team Lead, Mammography

Vent Unit RN Supervisor

Production Supervisor

Payroll Services Team Lead

Licensed Clinical Supervisor: Crisis Response

Foreclosure - Customer Service

Senior Client Service Manager, Personal Choice Retirement Accounts

In-Home Clinical Supervisor

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