Top 26 technical support occupations Jobs in rogers, ar

Onsite Support Analyst
ServiceChannel —Bentonville, AR
- $54,100 - $100,500 a year
- Full-time
- English
- Mid-level
- Travel
- Health savings account
- Disability insurance
IT HELP DESK SPECIALIST
Goodwill Industries of Arkansas —Rogers, AR
- $18.50 an hour
- Full-time
- High school
- Basic math
- High school diploma or GED
Quick Apply
Computer Technician I
Rogers School District —Rogers, AR
- $32,000 - $43,500 a year
- Full-time
- Computer Science
- Office
- High school diploma or GED
- Travel reimbursement
Network Support Technician
Hair On Fire —Bentonville, AR
- From $26 an hour
- 8 hour shift
- Background check
- 7 years
- 6 years
- Health insurance
- 401(k)
Quick Apply
9d
Support Analyst
SBSC —Bentonville, AR
- Contract
- Computer science
- Computer Science
- Bachelor of Science
Senior Technical Support Engineer
Rocket Software —Bentonville, AR
- $89,000 - $120,150 a year
- Weekends as needed
- Remote
- Computer science
- Computer Science
- English
- Paid holidays
- Disability insurance
(1) Systems Technician II
City of Bentonville —Bentonville, AR
- $22.04 - $24.24 an hour
- Weekends as needed
- Basic math
- Mid-level
- Office
- Paid holidays
- Dental insurance
Manager, Project Support Engineer
Walmart —Bentonville, AR
- $70,000 - $130,000 a year
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Technical Support - Command Center
R&R Solutions —Gravette, AR
- From $20 an hour
- Seasonal
- Mid-level
- High school diploma or GED
- In-person
Quick Apply
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Fayetteville, AR
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
Customer Operations & Tech Support
Ox —Fayetteville, AR
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Agile
Quick Apply
IT SERVICE DESK ANALYST
Signature Bank of Arkansas —Fayetteville, AR
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
9d
Network Operations Center (NOC) Analyst II
OzarksGo —Fayetteville, AR
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
5d

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IT HELP DESK SPECIALIST
Goodwill Industries of Arkansas —Rogers, AR
Must have a valid state driver’s license and be insurable by the company’s insurance carrier. Support all IT devices including but not limited to cell phones,…
$18.50 an hour
Quick Apply
ERP Applications Analyst
Assembled Products Corp —Rogers, AR
Associate or bachelor's degree in Information Systems, Computer Science, or a related field. Clear communicator who can translate technical concepts for non-…
$58,000 - $65,000 a year
Quick Apply

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Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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Onsite Support Analyst

ServiceChannel -
Bentonville, AR

Apply Now

Job Details

Full-time
$54,100 - $100,500 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

The Onsite Support Analyst must be able to travel to the Walmart facility in Bentonville at least twice per week (Monday – Friday).

ServiceChannel is seeking an Onsite Support Analyst to serve as a dedicated, embedded resource supporting our strategic partnership with Walmart at their global headquarters in Bentonville, AR. This is a full-time, on-location role requiring presence at Walmart's Bentonville facility during core business hours (8am – 6pm CST, Monday through Friday).

What You'll Do

Serve as the primary onsite point of contact for Walmart's facilities and operations teams, delivering white-glove support and ensuring a best-in-class experience with ServiceChannel's platform.

Troubleshoot API-related support requests, including inbound and outbound calls, using tools such as Postman, Swagger Explorer, or Fiddler — working with internal teams to resolve issues quickly and accurately.

Monitor and manage inbound support requests through the help desk platform, prioritizing and escalating critical issues as appropriate.

Deliver training and guidance to Walmart staff and service providers on ServiceChannel applications, partnering with internal teams on training development and ongoing enablement needs.

Provide regular feedback and insight to internal teams on client needs, identifying patterns, best practices, and recommended solutions to continuously improve support quality.

Support the Premium Support Consultant and Senior Customer Success Manager on special projects and ongoing client initiatives.

What You'll Bring

Experience in a customer-facing software support or SaaS customer success role, ideally within facilities management or a related industry.

Foundational knowledge of API concepts — XML, JSON, REST, SOAP — or demonstrated ability and eagerness to develop technical skills quickly.

Strong attention to detail, with the ability to accurately capture and document information in real time while managing live conversations.

Clear, professional written and verbal communication skills in English.

A collaborative, team-oriented mindset balanced with the ability to work independently in a client environment.

Comfort with ambiguity and a track record of adapting quickly to new tools, processes, and feedback.

A bachelor's or associate's degree is preferred, but equivalent experience will be considered.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services.In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Pay Range
The salary range for this position (in local currency) is 54,100.00 - 100,500.00

The salary range for this position (in local currency) is 54,100.00 - 100,500.00This position is also eligible for bonus as part of the total compensation package.

Apply Now

Refine Your Search

technical support occupations jobs in rogers, ar

Onsite Support Analyst

IT HELP DESK SPECIALIST

Computer Technician I

Network Support Technician

Support Analyst

Senior Technical Support Engineer

(1) Systems Technician II

Manager, Project Support Engineer

Technical Support - Command Center

IT Support Desk Engineer II

Customer Operations & Tech Support

IT SERVICE DESK ANALYST

Network Operations Center (NOC) Analyst II

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

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