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Position: Field Facilities & Maintenance Manager
Reports To: Director of Development- 7 Brew (Glow Brands)
Location: Greater Twin Cities market
Summary:
The primary function of a Field Facilities & Maintenance Manager is to ensure that every 7 Brew location operates at peak efficiency, minimizes downtime, and maintains brand standards as the platform scales from initial openings to a multi-unit portfolio. The Field Facilities & Maintenance Manager is responsible for protecting and optimizing the performance of all operating store assets across the Twin Cities & Montana markets. The Field Facilities & Maintenance Manager serves as the bridge between development, construction, and operations, supporting new store openings while building systems to sustain long-term asset performance. All positions begin with a 6-month probationary period.
What Success Looks Like:
- Stores open on-time, fully operational, and defect-free.
- Equipment uptime maintained at >98% across all locations.
- Preventative maintenance system fully implemented by store #5–7.
- Vendor network built and optimized for speed, cost, and reliability.
- Facilities program scalable to support 50+ units across both markets.
Primary Responsibilities:
1. Store Maintenance & Asset Management
- Oversee all maintenance and repair activity across operating locations.
- Diagnose and resolve equipment, building, and site issues in real-time.
- Maintain performance of critical systems:
-Drive-thru equipment & ordering systems.
-Refrigeration & beverage systems.
-Electrical, plumbing, HVAC.
-Site elements (pavement, stacking lanes, lighting, signage).
2. Build Preventative Maintenance Program & Systems
- Design and implement a preventative maintenance program.
- Establish inspection schedules, checklists, and reporting protocols
- Coordinate annual inspections and testing of life safety systems.
- Track asset lifecycle and replacement planning.
- Develop and manage annual facilities budgets.
-Maintain rolling 5-year and 10-year asset replacement forecasts.
- Build SOPs that can scale across 50+ locations.
- This is not just execution—this is system creation.
3. New Store Opening Support
- Partner with development & construction during final 30 days pre-opening.
- Participate in:
- Punchlist walk thrus.
- Equipment startup & commissioning.
- Final readiness inspections.
- Zero operational defects at opening.
-Smooth transition from construction to operations.
4. Vendor & Contractor Management
- Build and manage a bench of preferred vendors:
- HVAC
- Electrical
- Plumbing
- Equipment service
-General maintenance (snow plowing, lawn care services, etc)
- Negotiate service agreements and response SLAs.
- Ensure rapid response times and cost control.
5. Rapid Response & Field Execution
- Act as first responder for high-priority issues.
- Triage problems and determine:
- Fix immediately
- Dispatch vendor
- Escalate replacement
- Minimize downtime and protect revenue.
6. Facilities Data & Reporting
-Maintenance costs per store
-Downtime incidents
-Recurring issues
- Identify trends and implement solutions.
-Report insights to leadership to improve:
-Design standards
-Equipment selection
7. Cross-Functional Integration
- Work closely with:
- Development (site-specific risks, warranty tracking)
- Construction (deficiency resolution)
- Operations (store-level issues & feedback)
- Create a closed-loop system between: Development → Build → Operate → Improve
Work Schedule Requirements:
- Works a flexible schedule.
- Works a minimum of 45–50 hours per week, based on business needs.
- Must maintain a presence in the field across all assigned stands.
- Must be available to respond promptly to operational needs across all locations, unless on approved time off.
- Must attend regional and company-wide meetings as required.
- Must request time off at least 14 days in advance for approval.
- Any deviations from these requirements must be approved in advance by leadership.
Skills & Qualifications:
- Experience in multi-unit QSR, coffee, or retail facilities.
- Thrives in fast-growth, startup-style environments.
- Mechanically inclined with strong problem-solving ability.
- Acts with a sense of urgency.
- Able to operate both:
- In the field (hands-on)
- At a systems level (process-driven)
Preferred Background:
- 5–10+ years in:
- Multi-site maintenance leadership
- Retail operations support
- QSR facilities management
- Experience supporting:
- Drive-thru or high-volume service models
- Rapid unit expansion (10+ openings/year preferred)
- Project management administration software experience.
- Bluebeam Revu or Adobe PDF suite knowledge.
Physical Requirements:
- Can lift up to 50lbs.
- Can team-lift items up to 100 lbs.
- Can stand comfortably for up to 8 hours at a time.
- Can climb a ladder that is up to 12 ft tall and use a step ladder.
- Can stand, sit, bend, kneel, twist, and squat as necessary.
- Can safely walk between and around cars in the drive thru lanes.
- Can safely use a utility knife.
- Valid driver’s license with acceptable driving record required.
- Ability to safely operate a company vehicle and travel independently between locations.
Other Duties:
- Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities required for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
STC Management/Kueber Coffee is an Equal Opportunity Employer. We are committed to
the policy of equal employment opportunity in recruitment, hiring, career advancement,
and all other employment practices.
Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company’s policy not to refuse to hire a qualified individual with a disability because of that person’s need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application.
By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form.
Pay: $90,000.00 - $110,000.00 per year
Work Location: In person
