Top 12 Guest service agent Jobs in Rogers Ar

Front Desk Agent
21c Museum Hotels —Bentonville, AR
- Full-time
- Background check
- Entry level
Quick Apply
9d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Bentonville, AR
- $13 - $14 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
10d
Front Desk Agent - Hotel Vin Rogers, Autograph Collection
Coury Hospitality —Rogers, AR
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Agent
Doubletree Suites by Hilton —Bentonville, AR
- Weekends as needed
- Hotel
- Military encouraged
- In-person
- Paid holidays
- Disability insurance
Front Desk Agent (Part Time) - Courtyard Bentonville
Lexima —Bentonville, AR
- $15 an hour
- Part-time
- English
- Ability to climb stairs
- Hotel
Guest Experience Agent / Front Desk Agent
The Compton —Bentonville, AR
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Home2 Suites Bentonville-Rogers —Bentonville, AR
- $15 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Agent
Spark by Hilton Bentonville —Bentonville, AR
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
11d
Front Desk Agent
Beechwood Hospitality —Fayetteville, AR
- Weekends as needed
- Hotel
- Military encouraged
- Communication skills
Front Desk Supervisor
Spark by Hilton Bentonville —Bentonville, AR
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
Quick Apply
Leasing Agent
TwinRock Management —Fayetteville, AR
- $15 - $18 an hour
- Part-time
- Sales
- No experience needed
- English
Quick Apply

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Guest Services Supv
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Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
12d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
Quick Apply
1d

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guest service agent jobs near rogers ar

Front Desk Agent

21c Museum Hotels -
Bentonville, AR

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Entry level

Full Job Description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Front Desk Supervisor/Front Office Manager

Supervises: None

General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.

Specific Responsibilities:

Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales.
Relays art exhibition information to guests.
Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.
Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.

Performs other duties as assigned, requested or deemed necessary by management.
Knows standard cash handling procedures and knowledge of computerized cash register systems.
Must be fluent in English.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
Must pass a background check.

Education/Formal Training

High School diploma or equivalent

Experience

Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Qualifications

Knows standard cash handling procedures and knowledge of computerized cash register systems.
Must be fluent in English.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine.
Must pass a background check.

Education/Formal Training

High School diploma or equivalent

Experience

Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Quick Apply

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guest service agent jobs in rogers ar

Front Desk Agent

Front Desk Agent

Front Desk Agent - Hotel Vin Rogers, Autograph Collection

Front Desk Agent

Front Desk Agent (Part Time) - Courtyard Bentonville

Guest Experience Agent / Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Supervisor

Leasing Agent

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